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Lithia Hyundai of Reno
Reno, NV
3,971 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,971 reviews
January 18, 2024
No thank you It was positive and I'd purchase another vehicle from them again It was positive experience and I would purchase another vehicle from them again vehicle from them again It was positive experience and I would purchase another vehicle from them again More
by JASDDELUCCHI
Verified Customer
January 18, 2024
This dealership lies. I was told by purchasing the extended warranty, my car is covered bumper to bumper. There was a bubble in the paint and the service department refuse I was told by purchasing the extended warranty, my car is covered bumper to bumper. There was a bubble in the paint and the service department refused to warranty it by blaming it on a rock chip. It’s clearly a defect in the paint. I was buying a new car there once per year, never again. They lost a returning customer because of a defect they didn’t want to make right that was on a brand new car. Buyer beware! More
by Cburdette
January 18, 2024
My experiences are always trouble free, and Lance is a delight The shuttle service is great too delight The shuttle service is great too More
by LORIFAZELI
January 17, 2024
I was very satisfied with the help i received at Lithia Hyundai, this was my first time purchasing my own vehicle and Efren did everything possible to help me get the exact car I was looking into. Hyundai, this was my first time purchasing my own vehicle and Efren did everything possible to help me get the exact car I was looking into. More
by Melanie
Employees Worked With
Efren Gonzalez-Aguayo
January 17, 2024
Lucas was great to during my purchase. Kind courteous and inviting. He works hard so you walk out happy ... Woo hoo Kind courteous and inviting. He works hard so you walk out happy ... Woo hoo More
by CHRISFLORES222222
January 17, 2024
The absolute worst experience with a car dealership I have ever encountered. Terri le customer service. The wait times for repair are generally close to two months which makes my warranty worthless. The have ever encountered. Terri le customer service. The wait times for repair are generally close to two months which makes my warranty worthless. The entire dealership is broken More
by CORRINE.ABRAMS360
Employees Worked With
Maegan Minetto
January 17, 2024
Great experience, truly enjoyed coming here and purchasing our new car, honestly did not expect to walk out with one, but our representative did an amazing job keeping us informed, and supported! purchasing our new car, honestly did not expect to walk out with one, but our representative did an amazing job keeping us informed, and supported! More
by SJGRANDSTAFF
Employees Worked With
