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Lithia Hyundai of Reno

Reno, NV

4.3
3,971 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,971 reviews

February 19, 2024

The dealership is OK, but the personal is the reason for my continue to buy from lithia hyundai in Reno Nv. More

by RICHARDWROCK47
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
Feb 19, 2024 -

Lithia Hyundai of Reno responded

We're so glad to know that our team at Lithia Hyundai of Reno has made your experiences positive. Thanks for continuing to choose us, we hope to continue serving you for years to come!

February 18, 2024

She was very professional and understanding. She listen and understood our needs and helped us accordingly More

by Sarshad1
Recommend Dealer
Yes
Employees Worked With
Javi
Feb 19, 2024 -

Lithia Hyundai of Reno responded

We're glad to know our team at Lithia Hyundai of Reno was able to understand and meet your needs. Thank you for the positive feedback!

February 18, 2024

Ryan is very professional and knowledgeable. Very easy to work with. Ryan has a great understanding of what needs to be done. More

by Dan H.
Recommend Dealer
Yes
Employees Worked With
Ryan Newton
Feb 19, 2024 -

Lithia Hyundai of Reno responded

Dan, it's great to know that Ryan provided you with such a positive experience at Lithia Hyundai of Reno. We appreciate your feedback and look forward to serving any future needs!

February 17, 2024

It was a good experience, Lucas was very helpful I'm happy with my purchase I love my Tucson More

by YOLISDF
Recommend Dealer
Yes
Employees Worked With
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Bragg
Feb 19, 2024 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! Enjoy your new Tucson!

February 15, 2024

courtesy It was very nice to get recalls I would say I would recommend friends and family but my daughter has had bad experience ?? More

by PARRRALTINA
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
February 14, 2024

Tony was great. Everything about the experience was amazing, I'm so happy with my new vehicle. Thanks Tony! More

by CHIEFTONKEATON
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Roach
February 13, 2024

On time,extremely knowledgeable and courteous Explained everything, billing was correct, and recommendations were very helpful More

by Skylo
Recommend Dealer
Yes
Employees Worked With
Ryan You are luck to have him.
February 12, 2024

Excellent service each & every time I have bought a vehicle there.....Extremely professional, listened to what my needs & wants were! More

by WLMORRISON2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Clunie, Mathew Reed, David Lennox, Mathew Reed
Feb 13, 2024 -

Lithia Hyundai of Reno responded

We're delighted to know that you've consistently had excellent experiences with us at Lithia Hyundai of Reno. We always strive to listen and meet our customers' needs and wants. Thanks for your support!

February 10, 2024

They were friendly and helpful. I didn't deal with any nonsense figuring out what I wanted and needed to do to get it More

by cameronjohnbroome
Recommend Dealer
Yes
Employees Worked With
Paydon Chambers, Paydon Chambers
Feb 12, 2024 -

Lithia Hyundai of Reno responded

Cameron, we're glad to know you had a straightforward and positive experience at Lithia Hyundai of Reno. We appreciate your feedback!

February 03, 2024

Extremely frustrated at this point. Feels like they are ghosting us on our vehicle issues. Brought the vehicle in on 1/30/2024 as the engine was knocking, they had it tested and got b More

by BLITZENRENO
Recommend Dealer
No
Employees Worked With
Lance Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lithia Hyundai of Reno responded

Blitzen, Thank you for taking the time to share your comments and feelings about our dealership. I spoke with Lance and he said he's been in touch with you and the vehicles owner, he said we have warranty approval for the work and that you've been updated with a timeline. If at any time you have a question and can't reach Lance, please call 775-682-3348 and ask for me, I'll make sure we get you the info you need in a timely manner. Please accept our humble apology for any inconvenience we may have caused you. We value our customers above all, and our goal is to keep our business relationship strong. Respectfully yours, Scott Robert Customer Relations Manager 775-682-3352 SRobert@Lithia.com

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