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Lithia Hyundai of Reno
Reno, NV
3,925 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,925 reviews
January 17, 2024
The service representative was very patient and detailed when I asked him for an explanation on repair. It made me feel that I could trust them. when I asked him for an explanation on repair. It made me feel that I could trust them. More
by Hyundai customer
Verified CustomerEmployees Worked With
January 17, 2024
Absolute worst auto service dept I have ever encountered in my 80 years. Don't answer the phone, don't call back when a voice message is sent. Appointments out by 30 days or more. I would recommend that ab in my 80 years. Don't answer the phone, don't call back when a voice message is sent. Appointments out by 30 days or more. I would recommend that absolutely no one buy a car from this dealership./ You guys stink More
by GTHULES
Employees Worked With
January 17, 2024
Everyone was very polite. They did a very good job at allowing apace to decide on the deal as well. Very much appreciate the kindness and accommodation They did a very good job at allowing apace to decide on the deal as well. Very much appreciate the kindness and accommodation More
by AMAURER20
January 16, 2024
Tony Roach is the best salesman and the most knowledgeable person I have met. Buying my new car at Reno Lithia Hyundai was a very good experience, I will recommend this dealership to anyone who knowledgeable person I have met. Buying my new car at Reno Lithia Hyundai was a very good experience, I will recommend this dealership to anyone who is looking for a new car. More
by RENOPROSPECTOR
January 16, 2024
Usually while we wait we walk around the lot looking at all the cars just for fun and I like they have a little area with snacks. I understand they're trying to get through everyone's vehicles but it's a b all the cars just for fun and I like they have a little area with snacks. I understand they're trying to get through everyone's vehicles but it's a bit excessive to be waiting 2-3 hours just for an oil change. I hope in the future wait times won't be as long so we're not stuck at the dealership bored out of our minds. More
by ZODAWG14
January 16, 2024
Good service and friendly. My best purchasing experience of a car to date. They made sure everything was right with us. My best purchasing experience of a car to date. They made sure everything was right with us. More
by Drexrode1
January 16, 2024
Everyone was very kind and helpful. I had my service dog with me and they were very understanding. I had my service dog with me and they were very understanding. More
by TBass
Employees Worked With
