Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Hyundai of Reno
Reno, NV
3,924 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,924 reviews
February 12, 2024
Excellent service each & every time I have bought a vehicle there.....Extremely professional, listened to what my needs & wants were! vehicle there.....Extremely professional, listened to what my needs & wants were! More
by WLMORRISON2019
Verified CustomerEmployees Worked With
Other Employees :
Joshua Clunie, Mathew Reed, David Lennox
February 03, 2024
Extremely frustrated at this point. Feels like they are ghosting us on our vehicle issues. Brought the vehicle in on 1/30/2024 as the engine was knocking, they had it tested and got b Feels like they are ghosting us on our vehicle issues. Brought the vehicle in on 1/30/2024 as the engine was knocking, they had it tested and got back to us 2/1/2024 stating it needs an engine, and they supposedly submitted to Hyundai for approval. I asked for specifics on what to do for rental cars, etc.....never received any info back from Lance Smith on 2/1/2024. I sent him an email 2/2/2024 at approximately 8 AM, and also called and left a message for him around noon and never received any thing back from him to either the email or phone message. Communication is key and I need to know how long this is going to take because a rental car out of pocket is going to be expensive, so I need that info. And also I will not put up with any stupid stuff from anyone in regards to a situation like this. So either things are getting handled or they're not!. More
by BLITZENRENO
Employees Worked With
February 01, 2024
Service is great. ..but the sales men put in car that i can barely afford, think it was over priced too ..but the sales men put in car that i can barely afford, think it was over priced too More
by SUEMTCHLRNW
February 01, 2024
Exceptional personal service, quality product and great overall experience. Highly recommend the team and Luke! I love my new Santa Fe! overall experience. Highly recommend the team and Luke! I love my new Santa Fe! More
by JEREMIAH.KELNER
Employees Worked With
January 29, 2024
I was leaving for surgery the next day when I discovered my tires had been slashed. She was able to get me in that same day. I got 4 new tires, a tune up, and they even washed my car my tires had been slashed. She was able to get me in that same day. I got 4 new tires, a tune up, and they even washed my car More
by ANITAANDDAVE
Employees Worked With
Tricia Clunie
January 29, 2024
Very personable and knowledgeable with zero pressure. After the sale he is still available and very helpful After the sale he is still available and very helpful More
by tazlady911
January 24, 2024
They were kind professional efficient took great care of my car and myself and saved me money. my car and myself and saved me money. More
by MCCOOLKATHRYN
January 19, 2024
Great service, friendly knowledgeable staff. My car was ready and washed when I was promised. My car was ready and washed when I was promised. More
by BAILEYBICHON
