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Lithia Hyundai of Reno

Reno, NV

4.3
3,951 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,951 reviews

March 11, 2025

Very pleased with the service and quick turnaround! ! Also very professional and respectful I would say it felt family like! More

by Jr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly
Mar 12, 2025 -

Lithia Hyundai of Reno responded

Jr, we're delighted to hear you felt like family during your visit at Lithia Hyundai of Reno! Thank you for sharing your experience with us.

March 11, 2025

Outstanding customer service, efficient processes positive overall experience. Showed great dealership reputation will definitely attract more satisfied customers. More

by BBURNS530
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Lithia Hyundai of Reno responded

We're delighted to hear about your positive experience at Lithia Hyundai of Reno! Our team is committed to providing outstanding service and efficient processes. Thank you for the kind words, and we look forward to welcoming more satisfied customers like you in the future!

March 10, 2025

Mike and Tony where wonderful to work with, from start to finish, from helping understand, to finding the right vehicle, and the right deal for me. Mikes level of expertise and personability, made my experie More

by Kevin Goldman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Lithia Hyundai of Reno responded

Kevin, we're delighted to hear that Mike and Tony provided you with an excellent experience at Lithia Hyundai of Reno. Thank you for sharing your positive feedback! Enjoy your new vehicle!

March 10, 2025

Everyone was friendly and helpful. We did not feel pressured at any time which was truly appreciated. More

by ALWYSL84STF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Lithia Hyundai of Reno responded

We're delighted to hear that you had a pressure-free experience with our team at Lithia Hyundai of Reno. Thank you for sharing your positive feedback!

March 06, 2025

Great people. Answered all my questions. Washed my car. Great snacks, coffee. Very clean.Very knowledgeable. Met a great lady in the waiting room. Thanks. More

by nancyausano
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Lithia Hyundai of Reno responded

Nancy, we're delighted to hear you had such a positive experience at Lithia Hyundai of Reno! Our team is always here to help and make your visit enjoyable. Thanks for the kind words!

March 05, 2025

GOOD JOB, GOOD JOB, GOOD JOB, FRIENDLY SERVICE, FRIENDLY SERVICE, GOOD SERVICE, FRIENDLY JOB. LANCE IS THE MAN. 😂😂 More

by jayaverman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Lithia Hyundai of Reno responded

Jayaverman, we're delighted to hear that Lance and the team at Lithia Hyundai of Reno provided you with such friendly service! Thanks for sharing your enthusiasm with us.

March 05, 2025

Jake in service got me checked in and out of there quickly. He was very thoughtful in letting me know about future services and expenses to be prepared when the time comes. I appreciate that. More

by JEDIPOODOO66
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anthony Mazzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lopes
Mar 06, 2025 -

Lithia Hyundai of Reno responded

JEDIPOODOO66, we're delighted to hear that Jake provided you with efficient and thoughtful service at Lithia Hyundai of Reno. We appreciate your feedback and look forward to assisting you in the future!

March 04, 2025

Absolutely awesome dealership. Best Buy experience I’ve ever had and would recommend anyone to the dealership More

by CODYRPEEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Lithia Hyundai of Reno responded

CODYRPEEK, we're delighted to hear you had such a great experience at Lithia Hyundai of Reno! Thank you for recommending us and sharing your positive feedback.

March 04, 2025

Lance is top notch at his job. He fixed a problem with my car that has been going on for years. Finally, my car is running like a champ. Kudos to Lance and the crew! More

by EMELDAZABALA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Lithia Hyundai of Reno responded

We're delighted to hear that Lance and the team at Lithia Hyundai of Reno were able to resolve your car issue! It's great knowing your vehicle is now running smoothly. Thank you for sharing this fantastic feedback!

March 03, 2025

Lithia Reno was a great experience. Extremely professional and had a great selection of cars to choose from, all priced at a very competitive rate. The staff were friendly and worked qu More

by CSWASEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Temprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Lithia Hyundai of Reno responded

CSWASEY, we're delighted to hear you had a great experience with us at Lithia Hyundai of Reno! Our team is committed to providing excellent service and competitive pricing. Enjoy your new vehicle, and we look forward to seeing you again in the future!

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