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Lithia Hyundai of Reno

Reno, NV

4.3
3,816 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,816 reviews

October 23, 2024

Good speedy service. Good sales people. Outstanding finance department. Stayed open late to work out details. More

by ISABELLA.IVERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Dayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Lithia Hyundai of Reno responded

Isabella, we're delighted to hear that our team at Lithia Hyundai of Reno provided you with efficient service and went the extra mile for your needs. Thank you for sharing your experience!

October 21, 2024

Easy to get to. Friendly team of people. They stayed late on Saturday night to help us get into a new car. More

by ISABELLA.IVERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Dayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Lithia Hyundai of Reno responded

Isabella, we're delighted to hear that our team at Lithia Hyundai of Reno went the extra mile for you! Thank you for sharing your experience and enjoy your new car!

October 21, 2024

Good service and advice on how to finance a car. They stayed late to help us buy a car. More

by ISABELLA.IVERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Dayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Lithia Hyundai of Reno responded

Isabella, it was an absolute pleasure assisting you with your purchase. We wish you many happy miles ahead.

October 21, 2024

I haf another great buying experience at Lithia Hyundai of Reno. If you're looking for an affordable vehicle at a great place this is the place to buy! You can't beat the lifetime synthetic oil changes fo More

by LCCA530
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Dayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Lithia Hyundai of Reno responded

Thank you for sharing your positive experience at Lithia Hyundai of Reno! We're delighted to hear that our offerings, including the lifetime synthetic oil changes, made a difference in your buying journey. We appreciate your support and look forward to serving you again!

October 21, 2024

We were treated very well. Very happy with our expetience. I have recomended them to our family and friends. More

by PAPATOMOF7
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Jensen
Oct 22, 2024 -

Lithia Hyundai of Reno responded

Thank you for recommending Lithia Hyundai of Reno to your family and friends! We're delighted to hear that you had a positive experience with us. We look forward to serving you again in the future!

October 21, 2024

Just an overall great car shopping experience. They all made it comfortable and fun. They were not selling me a car, they were helping me buy the perfect car for our family. More

by DAVID.MEGAN.MARTIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mazzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Lithia Hyundai of Reno responded

David, we're delighted to hear that you had a comfortable and enjoyable experience at Lithia Hyundai of Reno. Our team is always here to help find the perfect car for your needs! Thank you for choosing us!

October 21, 2024

Gave me a horrible deal that was overpriced in every way. Received denial notices from various banks and credit unions NOT because of my good credit or great debt to income ratio—I was declined due to it bei More

by GPASH2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Clunie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Lithia Hyundai of Reno responded

Hello, Thank you for sharing your feedback with us. We're sorry to hear about the challenges you faced during your experience at Lithia Hyundai of Reno. Your comments are important, and we'll use them to improve our services moving forward. If there's anything further we can do, please let us know! Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

October 19, 2024

We had the opportunity to work with Levi here and he was fantastic! He worked for us through the whole experience and wanted to make sure we had the best deal for the car. He was transparent on the car pric More

by erinOZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Lithia Hyundai of Reno responded

It's wonderful to hear that Levi provided such a fantastic experience at Lithia Hyundai of Reno! We're glad he was able to assist you in finding the best deal and made everything transparent. Thank you for recommending him, and enjoy your new car!

October 17, 2024

Friendly staff willing to help and answer questions. The dealership is clean and offers coffee and snacks. More

by BEVERLY.NANNA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trisha
Oct 22, 2024 -

Lithia Hyundai of Reno responded

Beverly, we're delighted to hear you enjoyed the friendly atmosphere and amenities at Lithia Hyundai of Reno. Thanks for sharing your experience with us!

October 16, 2024

Hard push by a salesman to show & sell another car while we were waiting. Luke. Unfortunately, we were uncomfortable w/ his approach. Lance was awesome. We were traveling & stopped in w/o an appt. Lance fit More

by PABOUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience with us at Lithia Hyundai of Reno. We're glad to hear that Lance was able to accommodate you and make your visit a positive one, even without an appointment. We appreciate the feedback on our sales approach and will use it as an opportunity for improvement!

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