Lithia Hyundai of Reno

great customer service Pete worked with my wife over the phone to find my perfect car. We live a 120 miles from Reno and we only had to spend about 3 hours at the dealer bef Pete worked with my wife over the phone to find my perfect car. We live a 120 miles from Reno and we only had to spend about 3 hours at the dealer before we headed home it was the best car buying experience we ever had. More

Good experience The staff was very nice and helped me find a car that I wanted. The car was a little pricey however it was able to be worked to where I got the car at The staff was very nice and helped me find a car that I wanted. The car was a little pricey however it was able to be worked to where I got the car at a pretty low rate for being a first time buyer. More

Fantastic I went into the dealership knowing that I was going to buy a Hyundai Sonata and Kha showed me all of the Sonata's they had and we decided on the 2015 I went into the dealership knowing that I was going to buy a Hyundai Sonata and Kha showed me all of the Sonata's they had and we decided on the 2015 eco package for all of my driving I do and from that point on it was smooth sailing. We went into the dealership around 10:30am and left shortly after 2:00pm it was a great experience. More

Better than most dealers The salesman was very nice, no confusion, he was fairly new, he said he had been with the dealer 6 months, he did deliver the car for me, which was ve The salesman was very nice, no confusion, he was fairly new, he said he had been with the dealer 6 months, he did deliver the car for me, which was very nice, I have only had one dealer do that, but it was a Jaguar. More

Great Experience! I had a straightforward and pleasant buying experience. I felt I received the deal I was looking. In was completely satisfied with the entire process. I had a straightforward and pleasant buying experience. I felt I received the deal I was looking. In was completely satisfied with the entire process. More

It's never been this easy My wife and I currently had a 2011 Ford Fiesta we had purchased new for our kids to drive. Something small, automatic, and not necessarily expensive. My wife and I currently had a 2011 Ford Fiesta we had purchased new for our kids to drive. Something small, automatic, and not necessarily expensive. However the Fiesta had "issues" - the transmission was "wonky", a bit rough and seemed to have a mind of its own. Although we weren't actively searching for a replacement, during a trip over the 4th of July we rented a white, 2015 Hyundai Elantra GT. We didn't select it, it simply was the only car Enterprise had available on the lot. After spending the weekend with it, we were impressed with how solid it felt, how easy it was to drive, the extra room and the handling. So when we returned home, the search began for the specific model we were looking for (blue with beige interior, style package only, etc). Hyundai's inventory search web page was helpful, but required a zip code for searching "local dealers", so we kept expanding our search, looking up zip codes for areas further away until we found a car the met our requirements. (NOTE: The site would work better if I could enter my home zipcode, and then either enter or select the "radius in miles" for the search) Ultimately we found the car we were looking for at Lithia Hyundai of Reno. I sent a contact email, but ended up calling the dealership regarding the car the next day. I spoke with Sasha regarding the available incentives, and what I was looking to pay "out the door", and she said she could deliver the car to me that day! Reno to Sacramento isn't necessarily a terrible drive... but it is over 2 hours, and it never occurred to me that someone could deliver the car. I'd never heard of such a thing. At the last minute, I had requested some changes be made to the title to add my wife, which delayed the delivery to the next day, but there was never an issue with them handling my requests. Sasha arrived with the car and the paperwork, we sat and went through it, and that was it. TOO EASY! I recounted my experience to my friends, and they couldn't believe I didn't have to go through the "back and forth to the manager" bartering aspect, sit at the dealership for 5 hours, get raked for extras by the finance guy... I didn't receive any of that, and it ended up being the best experience I ever had. The hiccup came with the financing. My credit union (Safe CU) had pre-approved my loan, so as far as I knew, everything was fine. However while on a business trip, I received a call from the credit union stating they couldn't lend to "out of state" dealers, and a call from Sasha that they hadn't received a check. I called and discussed the situation with the Credit Union, but to no avail. Sasha suggested I call David Lennox and discuss the financing, which I did. David came through in a big way, getting us Hyundai's 1.9% financing which was a far better deal than what my credit union was offering, and not requiring any changes to the rebates and incentives we'd already utilized. The fact is, if I'd just initially taken the financing Hyundai had offered, none of this extra hassle would have occurred - so that's on me. But it did give my wife and I a reason to drive up to the dealership, meet with David, and then head over to Lake Tahoe for a great day. Perhaps I was just lucky this time and this particular experience is atypical. But I've bought new cars before, and again this experience was a pleasure. My wife and I both agree that it couldn't have gone any better, and I want to thank Sasha and David, and the dealership as a whole, for really making this enjoyable. You will be highly recommended to my friends, and certainly will be at the top of my list the next time I'm looking for a new car. More

Best car buying experience Ive ever had My family and I have gone through 3 Hyundai vehicles and I always come back to see these guys because they always exceed my expectations. They always My family and I have gone through 3 Hyundai vehicles and I always come back to see these guys because they always exceed my expectations. They always try to work out a great deal with me and go the extra mile to make sure I can get into the car I want. So long as the Hyundai brand keeps making cars I like, this will be my one and only dealership. More

Very pleasant Chris helped me find a new car when all I came for was to see if I could get refinanced. He got me into a wonderful car at the same price as I was pay Chris helped me find a new car when all I came for was to see if I could get refinanced. He got me into a wonderful car at the same price as I was paying. He was very kind and helped me out a lot during my purchase. More

veloster purchase Enjoyed working with this dealership they found the car we wanted and we got it the same day. Fast transaction and clear explanations. Great deal! Enjoyed working with this dealership they found the car we wanted and we got it the same day. Fast transaction and clear explanations. Great deal! More

Happy Customer I have purchased two cars in two years with Bryan! He has gone beyond and above to meet my sales needs each time! I highly recommend working with him. I have purchased two cars in two years with Bryan! He has gone beyond and above to meet my sales needs each time! I highly recommend working with him. More