Lithia Hyundai of Reno

Quality Performance Buying this vehicle was even easier than the first one. Knowing Pete Montalvo from the first purchase made this transaction very smooth. I advised him Buying this vehicle was even easier than the first one. Knowing Pete Montalvo from the first purchase made this transaction very smooth. I advised him what I wanted, he went online and found the vehicle at another dealer, I paid for it and the vehicle was delivered the next day. What I really like about Pete is that he lets you know what is available and allows you to select what you want. No pressure or stress. More

A nice transaction A nice and easy transaction. Jordan was very nice and very knowledgeable. He helped us to decide to go with the new Tucson instead of refinance. He wa A nice and easy transaction. Jordan was very nice and very knowledgeable. He helped us to decide to go with the new Tucson instead of refinance. He was very patient with us. Ronnie the salesman, was great as well More

cody panzer is one of the best salesman i have ever dealt wi Cody has gone above and beyond with helping me in the purchase of my vehicle doing things i have never seen any other salesman or dealership do you ha Cody has gone above and beyond with helping me in the purchase of my vehicle doing things i have never seen any other salesman or dealership do you have a great employee i will be recommending him to all my freinds and family More

The worst dealer ship around We bought a 2002 Ford Expedition from them. It took all day to get the sales finalized. We had a problem the very first time we got it. The vehicle di We bought a 2002 Ford Expedition from them. It took all day to get the sales finalized. We had a problem the very first time we got it. The vehicle did not start we were leaving they had to jump start it so we had to bring it back the next day or so and it was very hard to get them to give us a new battery. That was the first thing that happened then the heater did not work and they wanted us to pay to get it fixed and I told them no so then it took forever for them to say ok we will fix it.so we left it there and it took them one and a half days to fix. Then it was blowing gas out of the vents into our face and they fixed it right away. Then the back door would not stay off of child safety off so they said they fixed but it did not work. So we took back to them and joe said come down I we will make it right so we went down and they tired to get us in a new car and they could not make it go through so we just asked them to just replace the battery and we could not get them to do that without a hassle. They wanted us to pay for a diagnostic and I refused to pay so I asked them for the receipt for the new battery so we could go and exchange it and that was to hard for them to do that. So we talk to bill the .manger of the dealership and he gave me a hassle so I got very mad and said things and he told me to leave or he was going to call the cops and he did call them and to top it off they could not find our keys. Joe gave chris to get us a new car and turned around and talked about my husband behind his saying I don't know how you got a new car from Kia with your credit. So it is wrong for them to talk about there customers behind there back More

Great service, great price, great value. I was really happy with the entire process of buying our new car. We bought a 2016 Elantra Limited and the car is beautiful. Richard did a great job!! I was really happy with the entire process of buying our new car. We bought a 2016 Elantra Limited and the car is beautiful. Richard did a great job!!! I wish I could remember the other gentleman's name that helped my wife showing her all the bells and whistles it came with. The warranty compared to other car makers is second to none. Very satisfied!!! More

Awesome JJ got me the car I wanted at the price I wanted. He is awesome and I had an excellent buying experience. Thanks so much JJ JJ got me the car I wanted at the price I wanted. He is awesome and I had an excellent buying experience. Thanks so much JJ More

Amazing This dealership is amazing. I got more than I expected and this place is more like a family than a business. I am glad my wife and I went. Thank you! This dealership is amazing. I got more than I expected and this place is more like a family than a business. I am glad my wife and I went. Thank you! More

Richard Dvorak is an asset! My sales agent was Richard Dvorak. He went out of his way to see to my needs. He was thorough, friendly, experienced, and did not at any time make me My sales agent was Richard Dvorak. He went out of his way to see to my needs. He was thorough, friendly, experienced, and did not at any time make me feel like I was a burden when I was asking for the new model that was not in yet. He got me the car I was looking for from another state's dealership and got exactly what I asked for down to every detail. He had it delivered exactly as promised and informed me every step of the way. He set up my first service appt, he set up everything in the car I needed and asked about and did it thoroughly but not to the point I felt was too much time. He was wonderful and I have purchased MANY brand new cars in all makes. He has been the best by far and has earned my future business. Thank you Richard! More

Amazing time @ Lithia Dylan Clunie and Pete Montalvo were amazing! My wife and I thought we were going to purchase a 2016 Toyata Camry, we decided to stop by Lithia Hyundai Dylan Clunie and Pete Montalvo were amazing! My wife and I thought we were going to purchase a 2016 Toyata Camry, we decided to stop by Lithia Hyundai to "just look". The "just looking" turned into purchasing a 2016 Sonata. My wife loved the car, with its many features, great warranty, and exceptional safety standards. Working directly with Dylan and Pete, made the purchasing process so easy, haggle free! I didn't feel like I purchased a car from a "car dealership", I felt I purchased a car from a friend who happens to be an expert on great cars, Hyundais'. Also, Ronnie Knight receives an honorable mention. When we were waiting on some paperwork to be completed, he shared with us his opinion on how great the Sonata is and answered a few questions. I rate our overall experience at Lithia Hyundai as positively exceptional, I owe that to Dylan and Pete. More

Poorest excuse for customer service I have ever had I recently accompanied my son to this dealership to purchase a new vehicle. He wanted the car and we went through the usual steps which took about an I recently accompanied my son to this dealership to purchase a new vehicle. He wanted the car and we went through the usual steps which took about an hour. Then, for the next FIVE hours we stood, sat, and waited for the "business manager" to consummate the transaction. In no uncertain terms I told the business manager that, if it were my transaction, I would have walked at the end of hour three. I suggested some compensation should be made for such miserable service, take the crooked "document fee" off the sale. No consideration was given even though some was asked for. As a customer, your time is worth nothing to this dealership. DO NOT BUY A CAR FROM THIS PLACE. If you find yourself on this dealers car lot....run like xxxx! Now let me add that I understand this dealership may take "adverse action" regarding a negative rating by a customer. That is, if a negative post is made they may take legal action alleging it damaged their future sales. I invite Lithia to take such action, I would welcome a review of this transaction in an open public forum. More