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Lithia Hyundai of Reno
Reno, NV
3,766 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,766 reviews
August 18, 2016
service Your employees are great. Working with Lance Smith over the last few years really was great and reason for continuous dealings. Pete and Alec were won Your employees are great. Working with Lance Smith over the last few years really was great and reason for continuous dealings. Pete and Alec were wonderful . More
by angelofdec1214
Verified CustomerEmployees Worked With
Other Employees :
Pete Montalvo, Joe (dont know last name), Alec McGee, Pete Montalvo
August 13, 2016
best dealership ive ever done business with Ive lived in several states during my career and have bought many vehicles all over the country. Reno Hyundai treats a person like family. From the ma Ive lived in several states during my career and have bought many vehicles all over the country. Reno Hyundai treats a person like family. From the manager on down, if there is a problem its solved. WE own a Genesis and the a/c was not working properly. Jeremy the service technician and Lance the service advisor, worked with my vehicle on and off for nearly 3 weeks before the problem was isolated and corrected. I was given a loaner vehicle and Lance took care of our extended Hyundai warranty which covered everything. We have purchased 2 cars from this dealership in the 3 years we have lived in Reno. Brian Ogg our salesman , is extremely honest and up front. we have sent several people to this dealership and they have been happy with the dedicated service these folks provide. When its time to buy another car, we will be going to this dealership. My wife and I are absolutely thrilled to be Genses owners. Please recognize these fine people for their outstanding customer service and knowledge of your product. More
by warren blum
Employees Worked With
Other Employees :
David Wolpe, Bryan Ogg, Jeremy Olsen
August 11, 2016
Thumbs Up Our recent purchase of a new Hyundai Sonata Sport was the easiest and most enjoyable purchase we have ever made. Our options were laid out for us and Our recent purchase of a new Hyundai Sonata Sport was the easiest and most enjoyable purchase we have ever made. Our options were laid out for us and we were not pressured into upgrading. We selected exactly what we were looking for. Thank you to our sales person Chris Osorio at Lithia Hyundai of Reno you are very professional and explained everything available to us. More
by racin7
Employees Worked With
Christopher Osorio, David Lennox
August 11, 2016
Hyundai Review Hyundai did an excellent job of selling me my first vehicle. The staff was friendly and informative and extremely helpful! I'm very happy with my purc Hyundai did an excellent job of selling me my first vehicle. The staff was friendly and informative and extremely helpful! I'm very happy with my purchase. More
by hilloceana
Employees Worked With
Richard Dvorak
August 11, 2016
Love my Hyundai I love my Hyundai. I appreciated the team that helped me. In the past I disliked car shopping because of high pressure, fast talking, gold chain sales I love my Hyundai. I appreciated the team that helped me. In the past I disliked car shopping because of high pressure, fast talking, gold chain sales people. I was prepared to be upset and walk out. I was so pleased with the team that helped me. Highly recommend this dealership. More
by murray718
August 05, 2016
Ripped off. So I'm getting ready to return my leased Elentra. Brought my original paper work with me; I am in another state. Had 6981.97 down. They over charged So I'm getting ready to return my leased Elentra. Brought my original paper work with me; I am in another state. Had 6981.97 down. They over charged me on the car. After the new dealership did my numbers off of my paper work from lithos. My payments should have been $55.00 a month. What were my payments. 178.77. They were planning for me to return it to lithos in Reno. I moved and the new dealership were I'm returning it is shocked. AVOID THIS DEALERSHIP AT ALL COSTS More
by gerry1010
Employees Worked With
Richard Dvorak
August 04, 2016
Very Unhappy This is the worst experience I have ever had in purchasing a car. I am still waiting for things I was promised I would get, my car was not clean when This is the worst experience I have ever had in purchasing a car. I am still waiting for things I was promised I would get, my car was not clean when I received it and I had to have hard water stains professionally removed from the windows because they actually delivered the car to me in that dirty of a condition. More
by sharlenerobertson4
Employees Worked With
JJ Collazo
August 02, 2016
Review That is all folks, Thank you. I am so very bad with names. I do remember their faces though when I have returned. I am still getting used to my new Tu That is all folks, Thank you. I am so very bad with names. I do remember their faces though when I have returned. I am still getting used to my new Tucson. Thank you More
by ceaselkeith
Employees Worked With
Pete, Jack, Pete Montalvo
July 31, 2016
Hyundai. Survey When you walk in at Hyundai of Lithia.people their were so nice and very helpful.Im so please the deal of what I got. Thank you. When you walk in at Hyundai of Lithia.people their were so nice and very helpful.Im so please the deal of what I got. Thank you. More
by jontlatorre
Employees Worked With
Mathew true, David Lennox, Matt Franceschini
July 30, 2016
great place great salesmen great staff great financial guy he is the greatest- i also think the service staff is great especially lance- this place is an oasis great salesmen great staff great financial guy he is the greatest- i also think the service staff is great especially lance- this place is an oasis among those car dealerships More
by bunnyrabbit
