Back

Lithia Hyundai of Reno

Reno, NV

4.4
3,766 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Contact Dealership

2620 Kietzke Lane

Reno, NV

89502

Directions

By Type

Showing 3,766 reviews

August 25, 2016

New Car It was a pleasure to purchase my new car from Lithia Hyundia. Great people to work with and well taken care of. This was my 5th purchase from Lithia a More

by gabitsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : JJ Collazo, Joe Collazo, Casey White
Aug 26, 2016 -

Lithia Hyundai of Reno responded

Gabitsch, On behalf of Lithia Hyundai of Reno I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business for a 5th time! I'll be sure to pass along your compliments to JJ, Joe, Steve, Casey and to the rest of the staff. I hope you are continuing to enjoy your purchase with us! Also, be sure to check out our latest offers on Facebook and Twitter before you come in for your next service. Best regards, Dylan Clunie General Manager 775.823.3334 DClunie@lithia.com

August 25, 2016

Happy Hyundai I felt so much better in your dealership than other dealer ship right when I walked in to yours. We made appointment and they where there to great m More

by deanroberts274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Dvorak, JJ Collazo, Joe Collazo
Aug 25, 2016 -

Lithia Hyundai of Reno responded

Dear Dean, We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Lithia Hyundai of Reno with only the best there is to offer. It’s so nice to hear that Richard, JJ and Joe helped to make your experience such a positive one. Enjoy your new ride! Respectfully, Dylan Clunie, General Manager Lithia Hyundai of Reno

August 23, 2016

Elantra I am very satisfied with my brand new Elantra. My dealer was very useful and he makes the difference when I choose to buy the car. Thanks Bill!!! More

by empaula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nawazz Khan
Aug 25, 2016 -

Lithia Hyundai of Reno responded

Empaula, Congratulations on your new vehicle and welcome to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Bill knows how pleased you are with his service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Ride! Sincerely, Dylan Clunie, General Manager Lithia Hyundai of Reno

August 19, 2016

Bad experience Don’t EVER go to this dealership. My mother, a 75 year old senior citizen, had Lithia Hyundai of Reno replace her front axles in her 2005 Hyundai San More

by Eric Mesi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2016

New car experience Had a great experience with buying my first new car. Chris went above and beyond which made the experience even better and smoother than I expected it More

by simrrimedina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Osorio
Aug 23, 2016 -

Lithia Hyundai of Reno responded

Simrrimedina, Congratulations on your first new car and welcome to the family! We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Chris knows how pleased you are with his service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Ride! Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

August 18, 2016

Great service Since moving to the Reno area I have been bringing my Sonata for service since August 2014. Was not planning on by a new car. But like the deal. More

by johnhbettsiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Collazo, Joe Collazo
Aug 23, 2016 -

Lithia Hyundai of Reno responded

johnhbettsiii, Welcome to Reno and welcome to the Lithia Hyundai of Reno family. Thank you so much for your thoughtful review, we appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. In the short time we've put the "Exchange Program" into action people just as yourselves have discovered the joy and savings of upgrading. On behalf of your friends here at Lithia Hyundai of Reno enjoy that new ride of yours and thank you again for the business! Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

August 18, 2016

Awesome car buying experience Richard Dvorak went above and beyond to get us in the car we wanted. Very professional! This is why we just purchased our 4th Hyundai from Lithia Hyun More

by evangelinevs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Dvorak, David Wolpe
Aug 23, 2016 -

Lithia Hyundai of Reno responded

Dear Evangelinevs, Thank you for this amazing review and for purchasing your fourth vehicle from us! We strive for customer experiences like this, and could not be more pleased. Richard has been a valued member of our team for going on 8 years now, and you are but another in a long list of people who have celebrated multiple purchases from him. We sincerely hope you enjoy every single mile in your new Ride! Respectfully, Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

August 18, 2016

2017 Santa Fe Ultimate Although my specific vehicle was not available on the lot or in Reno, my salesman searched the surrounding Hyundai dealers they trade with to find the More

by saunders50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronny Knight, David Lennox, Joe Collazo
Aug 23, 2016 -

Lithia Hyundai of Reno responded

Saunders50, Thank you for taking the time to share your comments and feelings about Ronny Knight and the Lithia Hyundai of Reno sales team. We know that sometimes the perfect car isn't always in stock, and if we have to go the next mile to keep our customers happy, it's a trip we will happily take. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback and enjoy that beautiful new Santa Fe Ultimate! Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

August 18, 2016

Ronny, Bryan and Lance Rock! I came in and met Ronny to buy my wife a new car (Hyundai #3)-due to time restrctions I had to leave, upon my return a few days later Bryan picked up More

by petekalkbrenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ronny Knight, Bryan Ogg
Aug 23, 2016 -

Lithia Hyundai of Reno responded

Pete, Congratulations on your new vehicle and thank you for your continued loyalty. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Ronnie, Bryan and Lance know how pleased you are with their service. Once again, thank you for staying in the family and we sincerely hope you enjoy every single mile in your new Ride! Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

August 18, 2016

I LOVE HYUNDAI Cars! Thank you. Joe Collazo & JJ Collazo! When we went to the dealership. We were greeted by Mr. Joe Collazo and I expressed a desire to purchase another Elantra, in the past. I've purchased a More

by fonem8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lennox, JJ Collazo, Joe Collazo
Aug 23, 2016 -

Lithia Hyundai of Reno responded

fonem8, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! Joe, JJ and Dave are dedicated to providing you and everyone else who visits Lithia Hyundai of Reno with only the best there is to offer. Our new owner clinics run the third Thursday of every month and we look forward to seeing you in September. From our family to yours, enjoy your new ride! Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

...
351
...