Lithia Hyundai of Reno
Reno, NV
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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New Car It was a pleasure to purchase my new car from Lithia Hyundia. Great people to work with and well taken care of. This was my 5th purchase from Lithia a It was a pleasure to purchase my new car from Lithia Hyundia. Great people to work with and well taken care of. This was my 5th purchase from Lithia and will be back again in the future. More
Happy Hyundai I felt so much better in your dealership than other dealer ship right when I walked in to yours. We made appointment and they where there to great m I felt so much better in your dealership than other dealer ship right when I walked in to yours. We made appointment and they where there to great me as I walked in the door. Thy made me feel at ease and I came to the right place,I felt good through out the process and my sales guy was spotted on with answers to my questions. I feel like I made a lot of new friends. And as for the vehicle , it too is spot on . My family is so happy that I picked the santafe. Thankyou for all the help and support and service. Sincerely, Dean Roberts. More
Elantra I am very satisfied with my brand new Elantra. My dealer was very useful and he makes the difference when I choose to buy the car. Thanks Bill!!! I am very satisfied with my brand new Elantra. My dealer was very useful and he makes the difference when I choose to buy the car. Thanks Bill!!! More
Bad experience Don’t EVER go to this dealership. My mother, a 75 year old senior citizen, had Lithia Hyundai of Reno replace her front axles in her 2005 Hyundai San Don’t EVER go to this dealership. My mother, a 75 year old senior citizen, had Lithia Hyundai of Reno replace her front axles in her 2005 Hyundai Santa Fe 4 Wheel Drive . Currently Hyundai only manufactures All Wheel Drive or Front Wheel Drive SUV’s. So Lithia Hyundai of Reno is confused that this car is a 4 Wheel Drive. This dealer ordered the front axles from NAPA Auto Parts. NAPA only sells All Wheel Drive or Front Wheel Drive axles for this SUV, they do not carry 4 Wheel Drive axles for a 2005 Hyundai Santa Fe 4x4. Why would a dealership use aftermarket parts??? When they installed the wrong axles, they fit, but a bit short. The car appeared to be drivable, we were guaranteed that only original OEM Parts would be used. My mother went on one trip to California and the axles being shorter (Incorrect axles) pulled themselves out of the transfer 4 Wheel Drive case. This caused all of the fluid to leak out of the transfer case, which then blew up the $6,800 case. which my mother ordered a slightly used Transfer Case to replace it. My mother had to pay Capital Hyundai in San Jose California to swap the transfer case, In addition; pay an additional amount to replace both axles and do the right job this time at Automotion repair shop, which they wrote a huge report on this issue. My mother is out a total of $3,500, the service manager Bill and Store Manager Dylan refused to refund the money back to my mother. Using wrong axles could have locked the car up and created a fatality. We thought we could trust a dealership to do the job right!! This link has proof of evidence lothiahyundairenonv.com More
New car experience Had a great experience with buying my first new car. Chris went above and beyond which made the experience even better and smoother than I expected it Had a great experience with buying my first new car. Chris went above and beyond which made the experience even better and smoother than I expected it to go. More
Great service Since moving to the Reno area I have been bringing my Sonata for service since August 2014. Was not planning on by a new car. But like the deal. Since moving to the Reno area I have been bringing my Sonata for service since August 2014. Was not planning on by a new car. But like the deal. More
Awesome car buying experience Richard Dvorak went above and beyond to get us in the car we wanted. Very professional! This is why we just purchased our 4th Hyundai from Lithia Hyun Richard Dvorak went above and beyond to get us in the car we wanted. Very professional! This is why we just purchased our 4th Hyundai from Lithia Hyundai! More
2017 Santa Fe Ultimate Although my specific vehicle was not available on the lot or in Reno, my salesman searched the surrounding Hyundai dealers they trade with to find the Although my specific vehicle was not available on the lot or in Reno, my salesman searched the surrounding Hyundai dealers they trade with to find the vehicle I specified More
Ronny, Bryan and Lance Rock! I came in and met Ronny to buy my wife a new car (Hyundai #3)-due to time restrctions I had to leave, upon my return a few days later Bryan picked up I came in and met Ronny to buy my wife a new car (Hyundai #3)-due to time restrctions I had to leave, upon my return a few days later Bryan picked up where we left off. He communicated with Ronny at home to get the deal done and respected my limited time for the transaction. Ronny even came in on his day off to thank me for my continued loyalty. There was some confusion on the oil service agreement which was fixed the next day and had refund check ready. I had a similar issue with Lithia Jeep on a purchase three weeks prior that was still unresolved. I took my refund check to Jeep to ask why they could not match the quality of service at Hyundai. This motivaded Jeep to get my Refund check but it took them 23 days total. I have to thank Lance and the staff also for 13 years of stress free service. More
I LOVE HYUNDAI Cars! Thank you. Joe Collazo & JJ Collazo! When we went to the dealership. We were greeted by Mr. Joe Collazo and I expressed a desire to purchase another Elantra, in the past. I've purchased a When we went to the dealership. We were greeted by Mr. Joe Collazo and I expressed a desire to purchase another Elantra, in the past. I've purchased a 1990 & currently own a 2002 Elantra. I've loved the cars and wanted another in a stick shift once more. However, I was told Hyundai didn't make them in a stick shift any more. Needless to say I was disappointed, but Mr. Collazo showed me many other cars I might be interested in. I couldn't seem to find anything I really liked in a smaller car. We went for about 3 test drives, but I wasn't finding anything I really liked. (Mr. Collazo was so pleasant & patient). So my husband said "You love our Sonata, why not get another one?" I loved the idea! So Mr. Collazo said "Why don't we take a walk and you can check out the Sonatas and maybe one will be to your liking." We spent about 20 minutes walking around--I wasn't finding one with all the features I wanted, when suddenly a black Sonata Limited caught my eye! I read all the items it came with & Mr. Collazo stated it had just arrived. He quickly got the key so we could check out the interior. I fell in LOVE with the car and told him I wanted it! My husband liked it too! Mr. Collazo told us we couldn't test drive it because it had plastic on the seats--it had just arrived and it had to be inventoried & detailed. That was on a Saturday. We asked if we could come back on Monday to check out car and he said we certainly could be he wouldn't be working that day, however, he introduced us to Mr. JJ Collazo who would take care of us. When we returned on Monday we were warmly greeted by Mr. JJ Collazo and asked if we would like coffee or water before we started paperwork. When we completed all the necessary paperwork, he took it to finance manager and said "Would you like to see your car?" Unbeknownst to my husband and I, he had the car brought out in front! He went into great deal about all the features and said after credit approval and signing paperwork he would sync our phones and give us more detailed information about the car and the various features. He then gave us a card and asked if we'd be interested in the 'NEW CAR OWNER ORIENTATION.' He explained it was something new LITHIA HYUNDAI offered to new car owners. There would be representatives from the dealership to answer any questions we had pertains to our new cars. WOW! Never heard that being done before. We placed our reservation for the following week. We met with Mr. David Lenmox, Finance Manager who went over all our paper work and was extremely courteous and answered patiently all questions we had. We had concerns buying our car out of state as we are California residents, but Mr. Lennox explained everything to us that we needed to do at DMV in CA. When we finished we met once again with Mr. JJ Collazo, who took us to the car and for the next hour gave us an overview of all the features and synced our phones. We didn't take car home that day as we had gone to Hot August Nights and had driven two up in two cars, our 2013 Sonata & our '69 Camero. We thought since we were coming back up for the orientation, we would get the car then. After we got home, we gave it some thought and my husband didn't want to drive up there together and drive two cars home again. I wrote to JJ Collazo, and asked if there was any possibility of delivering the car to us. He checked with his manager and was given the OK! On Saturday, car was delivered to us at our home by JJ Collazo! Talk about SERVICE!!! Needless to say, we are two EXTREMELY satisfied and happy customers! Thank you LITHIA HYUNDIA & JJ Collazo! It's a good thing it WAS delivered; the New Car Orientation was cancelled and rescheduled for next month. which we plan to attend. More