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Lithia Hyundai of Reno
Reno, NV
3,766 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,766 reviews
September 08, 2016
Service Lithia Hyundai has been Great to me for 15 Years! And with my new vehicle! I plan on 15 more years!! Very Pleased customer! Thank You ! Lithia Hyundai has been Great to me for 15 Years! And with my new vehicle! I plan on 15 more years!! Very Pleased customer! Thank You ! More
by j_reid
Verified Customer
September 05, 2016
New Car experience We are happy with our new car. Any inquiries, or concerns we had have been addressed in a timely manner. We will recommend HYUNDAI OF RENO HYUNDAI O We are happy with our new car. Any inquiries, or concerns we had have been addressed in a timely manner. We will recommend HYUNDAI OF RENO HYUNDAI OF RENO to friends that are planning to purchase a car. More
by jcramsour
Employees Worked With
September 03, 2016
Top of the line I normally go to Lithia Subaru due to a family connection there, but, I have had service done at Lithia Hyundai several times. The staff is always ver I normally go to Lithia Subaru due to a family connection there, but, I have had service done at Lithia Hyundai several times. The staff is always very accommodating, friendly and understanding. This dealership is top of the line. More
by Barbielee
September 02, 2016
Outstanding Service Outstanding from the phone call to set up our original appointment to the purchase of the vehicle. We have recommended Chris and Lithia to our friend Outstanding from the phone call to set up our original appointment to the purchase of the vehicle. We have recommended Chris and Lithia to our friends. We lookl forward to a long relationship with Lithia. More
by koakaibc
Employees Worked With
Christopher Osorio
August 25, 2016
Place to Shop Chris was ready to serve me. He made it a very memorable experience and worked hard for me. I couldn't ask for anything better. This is my fourth Hyun Chris was ready to serve me. He made it a very memorable experience and worked hard for me. I couldn't ask for anything better. This is my fourth Hyundai and best buy so far. I will go back to Chris for my fifth car. More
by kathleensachs
Employees Worked With
Christopher Osorio
August 25, 2016
Wonderful and refreshing experience I am so pleased with my experience at Lithia Hyundai Reno! From the customer service to the deal/price I received on my NEW 2016 Hyundai Sonata, has I am so pleased with my experience at Lithia Hyundai Reno! From the customer service to the deal/price I received on my NEW 2016 Hyundai Sonata, has been absolutely wonderful. Very rare to find at a dealership! More
by t.lorca
Employees Worked With
JJ Collazo
August 25, 2016
Best Car Experience in Reno I have worked with several dealerships in the past sometimes taking several days to get an answer on financing. Lithia did away with this experience b I have worked with several dealerships in the past sometimes taking several days to get an answer on financing. Lithia did away with this experience by working with me. I thought it would take another several days and yet I was in and out in my new car in several hours. More importantly, I agreed to a very nice interest rate financing only to get a call several days later that they found a much lower rate for me with gap insurance. WOW!!! You already had my money, signed, sealed, and delivered and yet they continued to fight for me by finding me a better deal. I simply have no more words to say other than I am extremely impressed with this dealership and will continue to go back to them in the future. More
by waltersaunders972
August 25, 2016
Ho-Hum customer service The sales person was very good when it came to selling the vehicle. But when a few minor issues were pointed out, a service appointment was to be made The sales person was very good when it came to selling the vehicle. But when a few minor issues were pointed out, a service appointment was to be made, but was not done by the salesmen. More
by bacchi632
Employees Worked With
Cody Panzer
August 25, 2016
Reno Hyundai I wasn't really intending on buying a car THAT day, but I was considering one in the near future. I wasn't even sure what kind of car that I really wa I wasn't really intending on buying a car THAT day, but I was considering one in the near future. I wasn't even sure what kind of car that I really wanted. I've had a Hyundai in the past and it was a very good car. So we stopped at the dealership. Rod Allen gave us just enough time to look around before he came out. I really hate being attacked the moment I leave my car. He showed us the differences between the different Santa Fes on the lot. He was also willing to discuss the price differences. He took us on a satisfactory test drive. I wanted to make sure it had enough power to climb the grade home everyday without slowing people behind me down. When we settled on the one that I liked, he led us through the financing and understood when I told him that I had worked very hard get my credit score and wasn't willing to take on high payments that could be an issue at a later date. After all, I didn't NEED another car. Mine was only 4 years old. I just thought it would be nice to have an suv. Long story short, he worked hard to get me as close to my comfort zone as he could. It was very close indeed! I would definitely go back to Rod or advise anyone I know to talk to him if they are thinking of purchasing a new car. More
by svmolls
Employees Worked With
Rod Allen
August 25, 2016
great experiencr Over all experience was great they went above and beyond little long yes but worth it in the end great group of people will buy from you again Over all experience was great they went above and beyond little long yes but worth it in the end great group of people will buy from you again More
by sjstarbucks
Employees Worked With
Jack in finance was great, Bryan Ogg, Christopher Osorio, Joe Collazo
