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Lithia Hyundai of Reno
Reno, NV
3,766 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,766 reviews
October 06, 2016
Great Experience Well we was in the market for second car.. I went on credit karma to check something things out with my credit.. I seen you can fill out a application Well we was in the market for second car.. I went on credit karma to check something things out with my credit.. I seen you can fill out a application and they sent it over to Lithia Hyundai of Reno.. When in a few mins there was a Voice mail on the home fun and email.from Rod Allen.. I did everything through email.. All this happens on 9/29/16// Well on 9/30/16 at 3pm i went down and met Rod Allen and we went over numbers and they said they was able to help us.. He showed me a 2012 Chrysler 200.. It looked real dirty and it still need to be inspected.. I guess they just got it in from some where... So that day we signed papers and the car was not going to be ready until Saturday. Well the car need some TLC so now it was not going to be ready until Tuesday which was fine with us.. On Tuesday got a call in the morning at picked it up at 3pm.. I was shocked I had a bad experience at one of there other Lithia dealership.. Well i think a lot different of Lithia know... If you are in the market for a car.. CAll Rod Allen and tell him I sent you.. The service there in the sales part was wonderful we will see when i come back for a oil change in Jan 2017 and then i will rate there service department... BIG THANKS to Lithia Hyundai of Reno and to Rod Allen for the best Customer service i ever got at Lithia More
by Patrick Tiernan
Employees Worked With
David Lennox
October 06, 2016
My first new car purchase Casey was very professional and helpful. He was available by phone after I left the dealership from my test drive and had questions about the car. He Casey was very professional and helpful. He was available by phone after I left the dealership from my test drive and had questions about the car. He helped me on his own time outside of work until all my questions were answered. Once I decided to get the car, he was great throughout the process and made me feel comfortable about my big buy! He was knowledgeable on the products and assisted me with setting everything up in my car. Overall great experience working with Casey! Thank you! More
by knagaman22
Verified CustomerEmployees Worked With
Casey White
October 06, 2016
Excellent service Oil change and tire rotation in less than 30 minutes. Lance was very friendly. The waiting room is very nice. Can not suggest any improvements Oil change and tire rotation in less than 30 minutes. Lance was very friendly. The waiting room is very nice. Can not suggest any improvements More
by Mile
Employees Worked With
October 02, 2016
Great experience Richard made my car buying experience seamless and enjoyable. There was no pressure for sales, rather a professional consult of MY wants and needs. Richard made my car buying experience seamless and enjoyable. There was no pressure for sales, rather a professional consult of MY wants and needs. Thanks again Richard!! More
by jimmarquard
Employees Worked With
Richard Dvorak
September 29, 2016
Lithia Hyundai of Reno Bill was very patient and let us drive 4 different cars. It was a very easy process and we were pleased with car we choose. The new car night class Bill was very patient and let us drive 4 different cars. It was a very easy process and we were pleased with car we choose. The new car night class was also nice and let us get some questions answered that we forgot to ask. More
by jcook4
Employees Worked With
Bill Khan
September 29, 2016
The second car we bought from this dealership This is the second car we bought from Reno Lithia Hyundai, both were great experiences, we have referred several people as well. With some problems a This is the second car we bought from Reno Lithia Hyundai, both were great experiences, we have referred several people as well. With some problems a few months back, the dealership did everything to correct the situation, they were genuinely concerned we were upset. I can't see ever buying a car from another dealership. Thank you for all you did for us. More
by pomeroyt
Employees Worked With
David in finance?, Richard Dvorak
September 28, 2016
Purchase/Lease of my 2017 Santa Fe Salespeople were very friendly, informed, and professional. They answer all of your questions and follow up with you to see if everything is going fi Salespeople were very friendly, informed, and professional. They answer all of your questions and follow up with you to see if everything is going fine. More
by Aquarius
Employees Worked With
Bryan Ogg
September 25, 2016
Happy man the staff where very good I shopped for 2 and half yes before I came closer to buying my new car. I had a Volvo be for this the staff where very good I shopped for 2 and half yes before I came closer to buying my new car. I had a Volvo be for this More
by wishliist1
Employees Worked With
Alec McGee
September 25, 2016
Lithia Hyundai Best buying experience I have ever had. I would definitely recommend that my friends and family, consider checking out Lithia Hyundai of Reno, before Best buying experience I have ever had. I would definitely recommend that my friends and family, consider checking out Lithia Hyundai of Reno, before buying elsewhere. More
by ericjford55
Employees Worked With
Christopher Osorio
September 22, 2016
Great first experience This was my first time purchasing a car, Cody Panzer was wonderful! He did everything he could to help me find something I could afford. Thank you so This was my first time purchasing a car, Cody Panzer was wonderful! He did everything he could to help me find something I could afford. Thank you so much! More
by morganmtracy
Employees Worked With
Cody Panzer
