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Lithia Hyundai of Reno
Reno, NV
5,296 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,296 reviews
July 17, 2026
I was met out on the service drive, the guy smiled the whole time, we joked around a bit, then we went in, I told him what I wanted, later I received a video straight from the technician detailing what I whole time, we joked around a bit, then we went in, I told him what I wanted, later I received a video straight from the technician detailing what I needed, I added the recommended services then took my car home. More
by srobert0
Verified Customer
July 17, 2026
Staff is courteous and helpful as always. They always explain the issues with my vehicle and fix them promptly. They always explain the issues with my vehicle and fix them promptly. More
by Mercer4791
July 17, 2026
Quick and easy when buying a new car Alex was super knowledgeable and found exactly what I needed knowledgeable and found exactly what I needed More
by RODNGONZO1
July 17, 2026
Nicole usually takes care of me and has been great each time. Lithia's service department has been much better recently. From 2022 to at least 2024... Lithia Service was abysmal. Now they are officially be time. Lithia's service department has been much better recently. From 2022 to at least 2024... Lithia Service was abysmal. Now they are officially better than carson Hyundai by a long shot. I live in Carson and refuse to deal with Carson Hyundai. So great job Nicole and kudos to the service manager for finally correcting the ship. More
by John.warren.smith.1983
Employees Worked With
Nicole
July 17, 2026
Heather was outstanding and kept us informed the whole time she was very responsive Heather was great to work with look forward you o working with her again when I need something done time she was very responsive Heather was great to work with look forward you o working with her again when I need something done More
by DOGFOREVER2
Employees Worked With
Heather Foster
July 17, 2026
Service department was nice and helpful for my questions. Would recommend to others that need the same Would recommend to others that need the same More
by Mistc33
July 17, 2026
Lance was very attentive and kept us informed of our progress. The actual work took a lot longer than anticipated. Overall, we were happy with the service. progress. The actual work took a lot longer than anticipated. Overall, we were happy with the service. More
by JTJ0427
Employees Worked With
July 17, 2026
I found the car I wanted online. I thought I was fully prepared for my first car buying experince, but I wasn't and my phone died midway through my experience. The Hyundai team was v I thought I was fully prepared for my first car buying experince, but I wasn't and my phone died midway through my experience. The Hyundai team was very understanding and helpful. Gaby Temprano, the was the primary sales person throughout the process. She was very knowledgeable, nice, and helpful, talking to insurance agents, taking me to the bank, and more. When I felt bad for not being prepared and having her do these things she remained positive the whole way through and assured me it was all good. Everyone was upfront and honest about whatever was asked while leaving no question or concern unanswered. Overall I see myself recommending Litha Hyundai of Reno for my future car needs and keeping contact with Gaby for my future car needs. More
by Pedro Sanchez
