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Lithia Hyundai of Reno
Reno, NV
3,991 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,991 reviews
Verified Customer
March 24, 2020
Great Service Department Love that they did only the work I needed. Got it done at the exact time they said they would. I'll be back next time I'm in town. Love that they did only the work I needed. Got it done at the exact time they said they would. I'll be back next time I'm in town. More
by MAUREENMHULL
Employees Worked With
Tabatha Culver
March 24, 2020
I had an amazing experience at Lithia Reno, everyone was willing to help, especially "Holly' ,I was driving my new car in 3 days ,they did all the work,thanks. willing to help, especially "Holly' ,I was driving my new car in 3 days ,they did all the work,thanks. More
by HORTAABEY
Employees Worked With
Other Employees :
Bryan Ogg, Christopher Osorio, Dawn Vincent, Brian Carter, Mathew Reed
March 24, 2020
New Truck! Thanks gentlemen Paul loves his new truck. It was fun and almost fast and we will tell everyone that it's a good place to buy a car Thanks gentlemen Paul loves his new truck. It was fun and almost fast and we will tell everyone that it's a good place to buy a car More
by cdudleydoright1
March 24, 2020
They arranged an appointment that met my schedule. They diagnosed the problem and informed me of the problem and the required fix. They fixed the problem on schedule and at their estimated cost. The shuttl diagnosed the problem and informed me of the problem and the required fix. They fixed the problem on schedule and at their estimated cost. The shuttle driver provided safe and timely transport to and from my home. Thank you. Job well done. More
by DOUGRAM33
Employees Worked With
Jennifer Anderson, Matt Franceschini, Tabatha Culver
March 24, 2020
Very knowledgeable and personable As I took my new car in for my first oil change, Tabatha greeted me at the door and instantly got me signed in. She is very knowledgeable and persona As I took my new car in for my first oil change, Tabatha greeted me at the door and instantly got me signed in. She is very knowledgeable and personable, despite the constant flow of appointments coming in and going out. We have bought 9 Hyundai's over the years and LOVE them! The quality, vehicle safety ratings, warranty offered and service department is why we coming back to Hyundai. More
by PAULA.STAFF87
Employees Worked With
Joe Collazo, Tabatha Culver, Pete Montalvo
March 24, 2020
The sellers are not honest when selling cars, they just need your money and put you in a high interest rate. They remove car jack and accesseries. need your money and put you in a high interest rate. They remove car jack and accesseries. More
by John
Employees Worked With
Joe Collazo, Willy Aguilar
March 24, 2020
Unethical, Uncaring of Customers, Tricksters, Tells Lies Rich says, "I do not believe them, I do not trust them, I do not suspect them!!" Rich Lance over estimated the cost of repair to Hyundai Tucson 201 Rich says, "I do not believe them, I do not trust them, I do not suspect them!!" Rich Lance over estimated the cost of repair to Hyundai Tucson 2018 and was tricked into buying new car. Then at time of signing, was again trusting the finance person and he slipped 3 additions to my price of the car. Reported many times to all managers there. Nothing was done to help me with this gross untrustworthy deal by many at this dealtership. Rich More
by Husker1205
Employees Worked With
Other Employees :
Christopher Osorio, David Lennox, Joe Collazo, Pete Montalvo, Tom Clark
March 24, 2020
They got me in and out very quickly. Competitively prices for tire rotation oil change and new wiper blades. I will definitely be going back prices for tire rotation oil change and new wiper blades. I will definitely be going back More
by DESIREE
Employees Worked With
March 24, 2020
Lance is amazing. He is always super helpful and has wonderful customer service skills that I greatly appreciate along with his honestly and timeliness all of my appointments. wonderful customer service skills that I greatly appreciate along with his honestly and timeliness all of my appointments. More
by Danielle
Employees Worked With
