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Lithia Hyundai of Reno
Reno, NV
3,988 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,988 reviews
March 28, 2020
Problem with my service writer. One problem. I was not informed that my vehicle was finished with the servicing and ready to go. I noticed it in the parking lot and brought this to One problem. I was not informed that my vehicle was finished with the servicing and ready to go. I noticed it in the parking lot and brought this to the attention of the service writer that was in attendance. He helped me right away, and escorted me to my vehicle. He asked if I had any other questions. I said no and was on my way. There is a true professional! Tabatha was my original service writer. She disappeared without telling me another writer was going to finish my servicing . Because of her absence, I was not advised my vehicle was ready to go. This was a concern for me. My wait period was longer than necessary. My time was wasted! I value my time and get very concerned when somebody wastes it unnecessarily!! Thank you, Ted Hobbs More
by TEDHOBBS7
Verified CustomerEmployees Worked With
Tabatha Culver
March 28, 2020
Chris and Cherae were awesome to work with. They made the process super easy and straightforward. Will be recommending as many people as possible to you guys! process super easy and straightforward. Will be recommending as many people as possible to you guys! More
by Stevedb31
Employees Worked With
Christopher Osorio, Cherae Cozzi
March 28, 2020
Lance in the service department is the best! He is very respectful, listens to my concerns, and upholds the best customer service! Thank you lance! respectful, listens to my concerns, and upholds the best customer service! Thank you lance! More
by KFREDERICK2
Employees Worked With
March 27, 2020
This was my first time purchasing a vehicle but Cherae and Devin made this process so easy, they were extremely helpful and provided amazing service! and Devin made this process so easy, they were extremely helpful and provided amazing service! More
by alexis93.ap
Employees Worked With
David Lennox, Tom Clark, Cherae Cozzi
March 27, 2020
2nd car purchased here. From service to sales I have always been treated professionally. Looking forward to many more years of service from this dealership. always been treated professionally. Looking forward to many more years of service from this dealership. More
by HOLLY
Employees Worked With
Richard Dvorak, Joe Collazo, Matt Franceschini
March 27, 2020
Appointment check in was prompt and service was completed prior to promised time. Matt F. Is always easy to work with and is very helpful with service options. prior to promised time. Matt F. Is always easy to work with and is very helpful with service options. More
by GUNFYTR
Employees Worked With
Matt Franceschini
March 27, 2020
Help the local economy during coronavirus. Buy a new car! I went in for service and walked out with a new car. I have rationalized this purchase as my patriotic duty as a Nevadan during the virus crisis. Th I went in for service and walked out with a new car. I have rationalized this purchase as my patriotic duty as a Nevadan during the virus crisis. This is my 5th Hyundai. Lithia is a thoroughly professional dealer and repair facility. Everyone I interacted with made the experience more pleasant. More
by LAWKOZA
Employees Worked With
Brett, David Lennox, Joe Collazo, Matt Ashton
March 27, 2020
This dealership was very helpful with us especially after another dealership did not accept us for a car that was worth $10. Overall this dealership was very helpful another dealership did not accept us for a car that was worth $10. Overall this dealership was very helpful More
by 20fabi20
Employees Worked With
Robby Young
