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Lithia Hyundai of Reno
Reno, NV
3,985 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,985 reviews
April 06, 2020
Once again Tabitha was professional, courteous, knowledgeable, and efficient! She was also very cautious regarding Covid-19. She sanitized my keys, car, handles, steering wheel etc and I felt perfe knowledgeable, and efficient! She was also very cautious regarding Covid-19. She sanitized my keys, car, handles, steering wheel etc and I felt perfectly safe getting back into my car! Thanks Tabitha!! More
by JENNIFERBROWN2121
Verified CustomerEmployees Worked With
Tabatha Culver
April 06, 2020
Lance Smith is amazing I always love coming to Reno Lithia Hyundai Service Center. I always deal with Lance Smith who is friendly, knowledgeable, and always makes sure my ca I always love coming to Reno Lithia Hyundai Service Center. I always deal with Lance Smith who is friendly, knowledgeable, and always makes sure my car gets taken care of. It is nice to always deal with the same person. More
by ASHLEYCOHEN5923
Employees Worked With
April 06, 2020
Lance was great in trouble shooting the issue I have been struggling to get the issue resolved with my 2012 Santa Fe. Lance and his team were very diligent in researching. Hopefully this is now I have been struggling to get the issue resolved with my 2012 Santa Fe. Lance and his team were very diligent in researching. Hopefully this is now fixed for good! More
by Maria Ammirati
April 05, 2020
Only reason I keep my Elantra at this point is because of the warranty and Lance Smith! Lance Smith is amazing! Thank you Lance Smith! the warranty and Lance Smith! Lance Smith is amazing! Thank you Lance Smith! More
by BRANDYCLINE
April 04, 2020
Great people. Very kind respectable people. Always help you help you. I have like four cars please cars for me and love every car I have. Wouldn’t change a thing. you help you. I have like four cars please cars for me and love every car I have. Wouldn’t change a thing. More
by CRANMORE_JUDY
Employees Worked With
April 03, 2020
This was my second car iv bought and each time the people iv worked with are amazing..we did everything over the phone and cherae webroot of her way and drove our new car an hour and half down to us everyth iv worked with are amazing..we did everything over the phone and cherae webroot of her way and drove our new car an hour and half down to us everything was fast and easy !!!! More
by MCGLOTHINJENNIFER15
Employees Worked With
Joe Collazo, Cherae Cozzi
April 03, 2020
Pete was amazing! I have been looking at cars for over a year now. He helped me find one that I would like and fit my budget. Pete went above and beyond to make sure that I left happy. I couldn’t ask for a year now. He helped me find one that I would like and fit my budget. Pete went above and beyond to make sure that I left happy. I couldn’t ask for a better salesmen. I will be recommending him to family and friends and will come back if I ever need a new car. More
by TEABREIG
Employees Worked With
Pete Montalvo
April 03, 2020
Awesome this is the second time we've bought a vehicle from Hyundai of Reno and we could not happier we are treated so well with so much respect Devin in Finance is the bomb very professional Tom and Ron from Hyundai of Reno and we could not happier we are treated so well with so much respect Devin in Finance is the bomb very professional Tom and Ron went above and beyond defined as what we wanted and now about the general manager Dylan clume I just can't say enough about him he has gone above and beyond for us to make sure all our wants and needs are met and that we are happy he is the problem solver if you have a problem I have to say that this Lithia Hyundai dealership in Reno and customer service is absolutely awesome they get five stars for me this is our dealership now they make you feel like you're part of the family and we are thank-you Lithia Hyundai of Reno More
by FISHTRIPPIN
April 03, 2020
Lance was as usual a prince. He went above and beyond to take care of my family when our car’s needed repairs and services Thanks a million take care of my family when our car’s needed repairs and services Thanks a million More
by IRINALARSEN.68
Employees Worked With
April 02, 2020
paper work over the phone and fair pricing. Dealer employee drove from Reno to Sacramento Delivered car to home. very Happy with service. I recommend this dealer employee drove from Reno to Sacramento Delivered car to home. very Happy with service. I recommend this dealer More
by KEVINMATHEW9
Employees Worked With
Bryan Ogg, Garrett Clunie, Jose Gonzalez
