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Lithia Hyundai of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.6
5,296 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 5,296 reviews

November 01, 2026

Welcome promptly. Directed to my technician. Easy check-in and check-out. Provide guidance. Explained the filter issues well. More

by PJMCROB
Recommend Dealer
Yes
Employees Worked With
Nicole Condron
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Nov 03, 2026 -

Lithia Hyundai of Reno responded

Hello, We’re happy to read this five-star review for our team! Your comments about prompt service and easy checks are important. Thank you for choosing Lithia Hyundai of Reno, and we hope to see you again down the road.

October 31, 2026

Friendly atmosphere. Courteous staff. Pleasant waiting area. Was kept informed of my auto's condition and progress. More

by richardfranklinmiller
Recommend Dealer
Yes
Employees Worked With
Nicole
Print
Nov 02, 2026 -

Lithia Hyundai of Reno responded

Richard, we are glad you had a five-star service experience here at Lithia Hyundai of Reno! It's wonderful to hear that you were kept updated on your vehicle's status throughout your visit. Thank you for sharing your feedback with our team. We're here when you need us next!

October 31, 2026

Prompt and pleasant service; people answered my questions and gave honest advice about future needs More

by SHARON3BOERSMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Chienne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 02, 2026 -

Lithia Hyundai of Reno responded

Sharon, thank you for your five-star review! We're delighted to hear you received prompt and pleasant service, that all of your questions were answered, and that the team provided honest advice about your vehicle's future needs at Lithia Hyundai of Reno. We appreciate your trust and look forward to welcoming you back for your future service needs.

October 31, 2026

Lost our keys with a key chain that can't be replaced, kept car for more than two weeks for maintenance service, returned car unwashed, all unacceptable. Beyond terrible on a car that we wildly overpaid f More

by ADRIANA.SLATER
Recommend Dealer
No
Print
Nov 02, 2026 -

Lithia Hyundai of Reno responded

Adriana, I am truly sorry we lost your keys and an irreplaceable keychain while your vehicle was in our care. Replacing the key and fob doesn’t undo that loss, and we understand why you’re upset. We’re continuing to search and will contact you immediately if we find them. You deserved better care from us, and we sincerely apologize for letting you down. If you happen to have a photo of your keychain I’d like to share it with our staff and post photo notices in our employee areas, so everyone knows exactly what to look for. If you don’t have a photo, a description would help. I know we can’t replace what it means to you, and I want to make every effort to find it. My email address is SRobert@lithia.com, please share with me what you can to assist me. Regards, Scott Robert Customer Relations Manager Lithia Hyundai of Reno 775-682-3352 SRobert@Lithia.com

October 31, 2026

Been excellent since 2003/4. Staff, service quality, all the best. See you in a month for Winter tire switch. More

by nunes.nunes87
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
Print
Nov 02, 2026 -

Lithia Hyundai of Reno responded

We're happy to have you on our team since 2003! Thank you for choosing Lithia Hyundai of Reno and for sharing your support. We look forward to seeing you next month!

October 31, 2026

Been excellent since 2003/4. Staff, service quality, all the best. See you in a month for Winter tire switch. More

by nunes.nunes87
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
Print
Nov 02, 2026 -

Lithia Hyundai of Reno responded

Thank you for being such a loyal customer! We appreciate your kind words about our staff and service quality. Looking forward to seeing you next month for the tire switch at Lithia Hyundai of Reno!

October 30, 2026

Always professional and courteous. Always has my financial situation in mind when doing repairs or services. Always very helpful. More

by JIMHADLEY64
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lopes
Print
Nov 02, 2026 -

Lithia Hyundai of Reno responded

Thank you for the five-star review! We're glad to hear our team has consistently provided professional service while keeping your budget and needs in mind. We appreciate your trust in Lithia Hyundai of Reno and look forward to assisting you again!

October 30, 2026

Ryan, from the service department, is always very helpful and great to deal with. Thanks. More

by ANGERB3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Newton
Print
Nov 02, 2026 -

Lithia Hyundai of Reno responded

Thank you for the five stars! We're glad to hear Ryan consistently provides attentive service and makes each visit a positive experience. We truly appreciate your continued trust in Lithia Hyundai of Reno and look forward to seeing you again next time!

October 30, 2026

I've been a Hyundai customer for 2 and a half years now they've always been fast friendly and informative I highly recommend More

by KITTENCASTEEL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Chienne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 02, 2026 -

Lithia Hyundai of Reno responded

Thank you for continuing to trust our service team over the past two and a half years! We’re grateful that you can consistently count on us for friendly, efficient service and clear communication. We truly appreciate your recommendation of Lithia Hyundai of Reno and look forward to taking care of you again at your next service visit!

October 30, 2026

The whole team at Lithia Hyundais were very professional and transparent. They weren’t too pushy and they helped me find the right vehicle for my needs. They didn’t try to sell me up on a car that I didn’t More

by BSEID4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalani Tuiono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 02, 2026 -

Lithia Hyundai of Reno responded

Thank you for the 5-star review and recommendation! Finding the right vehicle should be about what works best for you, and we’re glad our team provided the transparent, pressure-free experience you were looking for. We appreciate you choosing Lithia Hyundai of Reno and hope you enjoy every mile in your new vehicle. Come back and see us anytime!

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