Lithia Hyundai of Reno

Everyone was very kind, helpful with no pressure. My salesman was great. He helped me from start to finish and was very transparent. My salesman was great. He helped me from start to finish and was very transparent. More

Muy amables y buena atencion y fofresen lo que uno nesesita par viagar comfortable con la familia en viages familiares nesesita par viagar comfortable con la familia en viages familiares More

This was the easiest car purchase my wife and I have ever done! Levi was extremely knowledgeable and professional. We made an appointment online to test drive and Levi had the car ready before we got there. done! Levi was extremely knowledgeable and professional. We made an appointment online to test drive and Levi had the car ready before we got there. No pressure to buy just the easiest process ever. Highly recommended! More

Was a pretty seamless process. Matt and Tony were great. I would deffinatly refer my buds to them . Matt and Tony were great. I would deffinatly refer my buds to them . More

Holly was great but then the manager (I think) pulled some shady deals. For instance, after we agreed on one price, without discussing it at all, he just said initial here and suddenly I had agreed to pa some shady deals. For instance, after we agreed on one price, without discussing it at all, he just said initial here and suddenly I had agreed to pay more. Then the finance manager was going to charge me 9.99 % and I have excellent credit. So I paid in full. I will never deal with them again and would never recommend them. The Sales Dept did a good job but I dont know names. More

Lithia Hyundai is a very nice dealership. The staff there is professional yet friendly as well. The staff there is professional yet friendly as well. More

No followup when msgs are left from buyers. Called many times, no call backs ever.!!!! Called many times, no call backs ever.!!!! More

Always a pleasure to visit this dealership everyone is friendly and helpful. Lance takes care of my vehicle and he is always a pleasure to deal with. Thank you!!! friendly and helpful. Lance takes care of my vehicle and he is always a pleasure to deal with. Thank you!!! More

I had a 8:00 am scheduled appointment for a recall, an alignment and a diagnostic. Three business days later, I still couldn’t get a call back from my service rep. I could, however, get calls from sales a alignment and a diagnostic. Three business days later, I still couldn’t get a call back from my service rep. I could, however, get calls from sales and a service manager. When the service rep did get back to me after 4 days in the shop , I was told they were ordering parts and it would be a few days more. The quote I received at that time for the replacement of an air conditioning compressor was $1,649! I declined, and later got repair at another shop for less than $400 and was told that the compressor was not faulty. They also recommended a necessary repair for my timing chain which was close to $4,000 ( in essence totaling a vehicle with less than 125,000 miles). After waiting a week, at great inconvenience, my car was “ready”at end of business day and the alignment I paid for was not performed as documented with video. Unethical, unprofessional, and unbelievable, be very wary. Shame on you Lithia of Reno for preying on families. More

Very clean facility. The staff is awesome! Waiting time for oil change about an hour and a half. Overall very efficient. The staff is awesome! Waiting time for oil change about an hour and a half. Overall very efficient. More