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Lithia Hyundai of Reno
Reno, NV
3,846 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,846 reviews
November 24, 2024
for some reason they didn’t get my car in the bay but Trisha made sure my car was taken in and taken care of immediately and I was out of there. Trisha made sure my car was taken in and taken care of immediately and I was out of there. More
by KUHLEMIER
Verified CustomerEmployees Worked With
November 22, 2024
Trisha has been amazing. She is so good to me when I need my car worked on. I can’t tell you how much stress that takes off me when I have to have my car worked on. She make She is so good to me when I need my car worked on. I can’t tell you how much stress that takes off me when I have to have my car worked on. She makes it a great experience. More
by Chrissy
Employees Worked With
November 21, 2024
Very good service! Very nice people! Price is great! Informed me of everything done with my car! The service department was great on everything! Very nice people! Price is great! Informed me of everything done with my car! The service department was great on everything! More
by CSMITHREGENCY
November 20, 2024
They do their job. I bought 4 cars from them. Two used and two new. That should say something. I bought 4 cars from them. Two used and two new. That should say something. More
by JWOSBORN
Employees Worked With
November 20, 2024
We always appreciate the service we receive in service with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need. with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need. More
by MREED1716
Employees Worked With
Other Employees :
Jake
November 18, 2024
They delivered as promised and have followed up with offers to answer questions and concerns. offers to answer questions and concerns. More
by HESSDF
November 18, 2024
Excellent customer service, everyone was very personable and kept me I. The look via text was great and kept me I. The look via text was great More
by christie.lane
November 16, 2024
Excellent service Professional Personal well trained Responsible Respect Nice sales personal Well explained Very satisfied Responsible Respect Nice sales personal Well explained Very satisfied More
by AYALALEMUSLE
November 15, 2024
Terrible. My car has 15 intermittent problems and the dealership is doing nothing but charging me 195$ to diagnose each one but they happen randomly so don't o My car has 15 intermittent problems and the dealership is doing nothing but charging me 195$ to diagnose each one but they happen randomly so don't occur when they diagnose them. What a nightmare More
by JKIGGENS
Employees Worked With
