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Lithia Hyundai of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.4
4,381 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,382 reviews

November 29, 2025

Friendly staff that treat customers with respect and care. Quality of service is very reliable. More

by MICHAELLEONHARD
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
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Dec 02, 2025 -

Lithia Hyundai of Reno responded

Thank you! We’re thrilled you had a positive experience with our friendly team and that you find our service reliable. We appreciate you choosing Lithia Hyundai of Reno!

November 29, 2025

Very attentive and friendly Took care of my problem in a very quick and efficient manner More

by Aquarius
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trisha Stone
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Dec 02, 2025 -

Lithia Hyundai of Reno responded

Thanks! We’re glad we could quickly and efficiently take care of your issue.

November 29, 2025

Very friendly and attentive. Explained options well and was timely. Shared his experience of Hyundai car he owns. More

by Aquarius
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
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Dec 02, 2025 -

Lithia Hyundai of Reno responded

Hi Aquarius, thank you for sharing your positive feedback! We're pleased to hear you had a friendly and insightful experience. We appreciate your business, and hope to see you again at Lithia Hyundai of Reno!

November 28, 2025

They are friendly and made a deal we couldn’t refuse. Service has been great too. More

by DEVERHART0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Lithia Hyundai of Reno responded

Thanks! We’re happy you loved your deal and had great service with us.

November 27, 2025

Nicole was wonderful! Went in to get my oil change done before my cross country trip More

by ucenic2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nice
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Dec 02, 2025 -

Lithia Hyundai of Reno responded

We’re thrilled Nicole could help you get your car ready for your journey! Thank you for choosing Lithia Hyundai of Reno, and safe travels on your trip.

November 27, 2025

It should not take an hour and 25 minutes from for check in to finish for an oil change. It would have been longer had I not questioned the timing as I was waiting. Would like to continue using Lithia for o More

by scottdaniel1267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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Nov 28, 2025 -

Lithia Hyundai of Reno responded

Scott, Thank you for taking the time to share your feedback. We truly appreciate the opportunity to improve. We understand that your visit took longer than expected, and we’re sorry for any inconvenience this caused. As a certified Hyundai dealership, our oil changes include a full multi-point inspection, factory-trained technician review, and comprehensive safety checks. These steps help ensure your vehicle is maintained to Hyundai’s standards, though they can take longer than a basic quick-lube service. Our goal is always to provide thorough, high-quality care and to return your vehicle to you in excellent condition. We appreciate your patience, and we would welcome the chance to provide you with an even smoother experience during your next visit. If you’d like to discuss your visit further, please feel free to contact me directly at 775-682-3352 or SRobert@lithia.com. Respectfully yours, Scott Robert Customer Relations Manager Lithia Hyundai of Reno 775-682-3352 SRobert@lithia.com

November 27, 2025

Gaby was excellent, clear communication, not pushy, provided information that was needed, the whole team was amazing! Highly recommend! More

by trayrios
Recommend Dealer
Yes
Employees Worked With
Gaby
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Dec 02, 2025 -

Lithia Hyundai of Reno responded

Thanks for the glowing recommendation! We're thrilled Gaby and the team at Lithia Hyundai of Reno provided clear communication and made your experience seamless. Safe travels!

November 26, 2025

It was great! It was great, i was very happy with the walk through of my new car More

by kodylotspeich22r
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Jensen
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Dec 02, 2025 -

Lithia Hyundai of Reno responded

Thanks, Kody! We’re happy you’re loving your new car and enjoyed your walkthrough with us.

November 24, 2025

Really had a great experience with the Reno Hyundai dealership. We were automatically greeted with friendly salesmen who were very knowledgeable and helpful with all levels of trim available in each c More

by GREEN9737
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience! We're so glad to know our team was friendly and knowledgeable. See you next time at Lithia Hyundai of Reno!

November 24, 2025

Jake is Amazing! ! Best customer service I have received Anywhere! Relaxed atmosphere, friendly people. But Jake is just fabulous! More

by ROBYNG313
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jake in service reception
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Nov 25, 2025 -

Lithia Hyundai of Reno responded

We’re so happy to hear Jake and the team made your experience a great one! We’ll see you again next time here at Lithia Hyundai of Reno!

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