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Lithia Hyundai of Reno
Reno, NV
3,872 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,872 reviews
December 22, 2024
I loved the honest and genuine effort to help me obtain my new car purchase under challenging financial conditions. my new car purchase under challenging financial conditions. More
by RMJGEO444
Verified Customer
December 22, 2024
I bought a used car from Lithia and within a week I had electrical issues with it. I talked to the sales person and he said it would be under warranty. When i brought it to the service department they said electrical issues with it. I talked to the sales person and he said it would be under warranty. When i brought it to the service department they said it was a 3K repair and I had to pay for it because it was not under warranty. They had my car for weeks and i got the run around the whole time. I will never bring my vehicle to Lithia again and neither will anyone i know. We would all drive to Carson City just not to deal with Lithia More
by sgmdeegan
Employees Worked With
December 21, 2024
Worst car company I have ever dealt with I wish I never went to them went to them More
by spalomino89
Employees Worked With
December 20, 2024
Lance Smith is so professional! I know every time I go into the dealership or call with a question or concern, he will handle it in a timely and professional manner. He is the abso I know every time I go into the dealership or call with a question or concern, he will handle it in a timely and professional manner. He is the absolute reason I continue my business with Lithia, and only him. The sales manager Wes Wilson has always been super pushy and made transactions in the past uncomfortable. So thank you Lance! More
by KELLY.LOPEZ5
Employees Worked With
December 18, 2024
The service department does not return calls which is very aggravating when you live at least an hour away. very aggravating when you live at least an hour away. More
by STHUNTER89511
December 18, 2024
Lithia Hyundai of reno the best dealer in Reno. But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at all. I gotta come back to complain about it. So much disappointed. I will never come back to do it again. Wasting my time and my money. More
by DANNYMN75
Employees Worked With
December 13, 2024
Very fair pricing. Returned all my calls and answered all my questions. Prompt and convenient delivery. Wouldn't hesitate to recommend them. Wish all car dealers were t Returned all my calls and answered all my questions. Prompt and convenient delivery. Wouldn't hesitate to recommend them. Wish all car dealers were this easy to deal with. More
by KBROWNIE3
December 12, 2024
Been dealing with Lance for some time. Very professional and would always go the extra mile to exceed expectation and satisfaction. Kudos! Very professional and would always go the extra mile to exceed expectation and satisfaction. Kudos! More
by ian
December 11, 2024
Super nice customer service and waiting area although it took longer than expected, wish they had better snacks and drinks took longer than expected, wish they had better snacks and drinks More
by Barbara
Employees Worked With
December 09, 2024
It was a great experience. Every time we buy a car there we have a good time with our salesman. That’s why we continue to go back to Hyundai. Every time we buy a car there we have a good time with our salesman. That’s why we continue to go back to Hyundai. More
by RobertArcher
