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Lithia Hyundai of Reno
Reno, NV
3,984 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,984 reviews
April 22, 2020
The best place in the world to get a car. The staff is amazing. They work with you until you get the deal you can afford. I will be telling all my friends and family 😍 The staff is amazing. They work with you until you get the deal you can afford. I will be telling all my friends and family 😍 More
by CHERYLNIXON3103
Verified Customer
April 21, 2020
Great Customer Service and Attention to Detail Lance and Pete always go out of your way to make sure you feel you’re one of the family not just any customer but the customer! Cannot imagine buying Lance and Pete always go out of your way to make sure you feel you’re one of the family not just any customer but the customer! Cannot imagine buying my car anywhere else we’re having it serviced anywhere else they are outstanding! More
by ABELLAPROP
April 21, 2020
My visit was fast friendly and professional. Considering the countries current pandemic, I would say I felt safe and that they took every measure to make it this way. the countries current pandemic, I would say I felt safe and that they took every measure to make it this way. More
by RMATO1977
Employees Worked With
Thomas Kirklin, Service Dept. 5stars, Matt Franceschini
April 21, 2020
Tabitha was awesome as usual. She was very careful with this new normal. It’s is very nerve racking going to have anything done Thanks again. this new normal. It’s is very nerve racking going to have anything done Thanks again. More
by ELAINEHINKLE100
Employees Worked With
Tabatha Culver
April 21, 2020
I have a Jeep Grand Cherokee but choosed to bring it to Lithia Hundai rather than Lithia Jeep. I really like dealing with Tabatha. She is knowledgable, professional and personable. I will continue to bring Lithia Hundai rather than Lithia Jeep. I really like dealing with Tabatha. She is knowledgable, professional and personable. I will continue to bring my Jeep to Lithia Hundai for oil changes and service. More
by JSTANLEY172
Employees Worked With
Tabatha Culver
April 20, 2020
The 15000 mile service went perfectly. Thank you. The customer service personal are always willing to make my experience amazing. They are handling the requirements for extra cleaning in these unpreceden customer service personal are always willing to make my experience amazing. They are handling the requirements for extra cleaning in these unprecedented times very well. More
by JWOSBORN
Employees Worked With
Matt Franceschini, Tabatha Culver
April 20, 2020
Thanks for the service. I bought my 2019 Hyundai SANTA Fe at this dealership a year ago and liked the people so I get my oil changes and tire rotations here. Tom Kirklin RO I bought my 2019 Hyundai SANTA Fe at this dealership a year ago and liked the people so I get my oil changes and tire rotations here. Tom Kirklin ROCKS so I will continue to go there. More
by OLDNEVADAN
Employees Worked With
Tom Kirklin
April 19, 2020
Cherae was able to help me by giving me a great deal on a car. I'm so happy. Because of Cherae and Tom, I'm driving something way better than I expected. Everything they did for me, I'm just blown away. car. I'm so happy. Because of Cherae and Tom, I'm driving something way better than I expected. Everything they did for me, I'm just blown away. Thank you. More
by Alisarroyo14
Employees Worked With
Cherae Cozzi
April 18, 2020
Great Car Buying Experience I recently bought a 2020 Kona which I absolutely love. I had a 2016 Elantra and loved it, but with all the miles I put on the car due to my son's che I recently bought a 2020 Kona which I absolutely love. I had a 2016 Elantra and loved it, but with all the miles I put on the car due to my son's chemo treatments, it was time to upgrade to a newer car. Tony Roach contacted me and talked to me about my options. What I really appreciated about Tony was he was not pushy. He listened to me and what I wanted and listened to my timeline of when I wanted to start the process of getting another car. The key importance to me is: He listened. He waited until I was ready. He did a lot of the legwork over the phone, so when it was time for me to come in, I wasn't sitting in the showroom for hours. From the several conversations over the phone we had, Tony knew exactly what I wanted. When I showed up, he had a 2020 Kona waiting for me to test drive it. It was the style and color I wanted. I would recommend him to anyone interested in buying a car at Lithia Hyundai. Brian Ogg was great as well. He had all the paperwork ready for me to sign. It was quick and easy. They both did an awesome job practicing social distancing and making sure it was a safe environment to come to. I have always been so happy with the service at Lithia. That is why I will not go anywhere else. Thank you so much, Tony! Thank you so much, Brian! More
by RAMIREZJENELLE
