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Lithia Hyundai of Reno
Reno, NV
3,984 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,984 reviews
May 10, 2020
Great Customer Service My fiance and I worked with Holly. She was very kind and answered all of our questions. We bought our first car together and felt that Holly and every My fiance and I worked with Holly. She was very kind and answered all of our questions. We bought our first car together and felt that Holly and everyone else we worked with were professional. They gave us the car we were looking for at the price we wanted. Thank you!! More
by nupde3
Employees Worked With
May 08, 2020
Great customer service. I feel like for an appointment 1 hour is long for an oil change. But overall satisfied. Maybe add air to tires! hour is long for an oil change. But overall satisfied. Maybe add air to tires! More
by SHA.CO1110
Verified CustomerEmployees Worked With
Other Employees :
Mishawn, Bryan Ogg, Joe Collazo, Matt Franceschini
May 08, 2020
Recall Service This dealership took CDC distancing and cleanliness guidelines to heart. The entry to service area was very clean, chairs and tables in the waiting r This dealership took CDC distancing and cleanliness guidelines to heart. The entry to service area was very clean, chairs and tables in the waiting room were clean and distanced. More
by VLTMILLS
Employees Worked With
May 08, 2020
Lance is always professional and appreciate his attention to detail. He is very engaging and always ask how my family is doing which is nice to remember. to detail. He is very engaging and always ask how my family is doing which is nice to remember. More
by K
Employees Worked With
May 07, 2020
In and Out I let them know my back spoiler was loose and they just fixed it no additional charge. Little gestures such as that go a long way towards making a cu I let them know my back spoiler was loose and they just fixed it no additional charge. Little gestures such as that go a long way towards making a customer smile. More
by CORINNE85
May 07, 2020
Vehicle was ready at the time it was promised. Staff is very friendly and greets you as you enter. Will definitely be back for my next service. very friendly and greets you as you enter. Will definitely be back for my next service. More
by PWILLHIDE
Employees Worked With
Tim, Matt Franceschini
May 07, 2020
Prompt, professional, friendly. Serviced my vehicle on time as promised. All service staff was very professional and super friendly. I would definitely recommend to any friends or family. I also plan to u time as promised. All service staff was very professional and super friendly. I would definitely recommend to any friends or family. I also plan to use them again in the future. More
by EBOUNS530
Employees Worked With
Tom Kirklin, Matt Franceschini
May 06, 2020
Cherrie was super helpful and even though she was busy with other customers she made sure to check in and be very transparent. She is a keeper wish I would of met her sooner! with other customers she made sure to check in and be very transparent. She is a keeper wish I would of met her sooner! More
by Angelena Rivera
May 05, 2020
Awesome place for service Matt was very courteous and professional. As are all the service advisors. And if you need to purchase a vehicle, see Holly in Sales, she will do her Matt was very courteous and professional. As are all the service advisors. And if you need to purchase a vehicle, see Holly in Sales, she will do her best to get you a great deal More
by 4MOORE
May 05, 2020
The best car buying experience I have had. Everyone was professional and was low pressure. Matt our salesman was very knowledgeable and professional. A very great team. professional and was low pressure. Matt our salesman was very knowledgeable and professional. A very great team. More
by JRSPENCER2525
Employees Worked With
David Lennox, Mathew Reed
