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Lithia Hyundai of Reno
Reno, NV
5,296 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,296 reviews
July 31, 2026
Great experience from the time I walk until I leave Always makes me feel welcome when I walk in Always makes me feel welcome when I walk in More
by Illalwayslovehim2008
Verified Customer
July 31, 2026
My mom and I had the best experience from the time we walked in the door. Everyone at this dealership is so kind and we truly felt like they were helping us find the best scenario that fit for us. First walked in the door. Everyone at this dealership is so kind and we truly felt like they were helping us find the best scenario that fit for us. First time I’ve walked out of a dealership feeling good and excited!!! Keep it up guys. Love love love my new car!!! More
by LYNUSWILSON
July 31, 2026
Good It is really good experience I enjoyed my salesman Alex He was the best salesman Alex He was the best salesman More
by Kyle_ouch
July 30, 2026
Prompt communicating professional Heather communicated process , ETA of completion and very professional. Heather communicat the process, an estimated time of when it will be completed and was very profes process , ETA of completion and very professional. Heather communicat the process, an estimated time of when it will be completed and was very professional. More
by Connie.brooker0
Employees Worked With
Heather Foster
July 29, 2026
They were awesome as usual, car is running great! They were quick at resolving an issue after the service a d willing to help in anyway they could when I had an issue. Great customer service and Lanc They were quick at resolving an issue after the service a d willing to help in anyway they could when I had an issue. Great customer service and Lance was very communicative during the service window. More
by DPARKHURST
July 28, 2026
Nice people and great service Jake is always great and works with me on what I can afford at the time of service. works with me on what I can afford at the time of service. More
by TBACACRP
July 28, 2026
My husband already sent an email with photos. Car brought in for an oil change and was returned to us with both mats greasy and oily everywhere. Customer Service was very rude to me when I called Car brought in for an oil change and was returned to us with both mats greasy and oily everywhere. Customer Service was very rude to me when I called. More
by SCO4051572
July 27, 2026
Jake always helps me out getting everything ready quick and easy, explains all my options properly and always gives me the best advice on what can benefit the service my truck needs. and easy, explains all my options properly and always gives me the best advice on what can benefit the service my truck needs. More
by jay.ap
July 27, 2026
Good experience with sales staff, manager, and finance staff. Especially Iris and and Gabby Thanks staff. Especially Iris and and Gabby Thanks More
by JHARVE
