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Lithia Hyundai of Reno

Reno, NV

4.4
4,341 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,341 reviews

July 25, 2025

Appointment not met and excuses given that I are not my problem due to this. More

by rmaes67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Jul 25, 2025 -

Lithia Hyundai of Reno responded

Mr. M, Thank you for taking my call today, we appreciate your business and we look forward to redeeming ourselves on your next visit. On behalf of the service staff, please accept our humble apology for your less-than-stellar first experience. Respectfully yours, Scott Robert Customer Relations Manager Lithia Hyundai of Reno SRobert@Lithia.com (775) 682-3352

July 24, 2025

This dealership deserve beyond 5 stars I recommend any those who looking for a car. Give it a go or a try they’ll look after your need & want :) More

by ANTHONY_SHEPARD90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaby Temprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Lithia Hyundai of Reno responded

Hi Anthony, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Lithia Hyundai of Reno.

July 24, 2025

We came over to Hyundai Reno from California; our phone contact was excellent with Holly and Mike Costello. Upon arrival the sales staff was professional, provided information on the vehicle we were intere More

by BLAKEFAMILY812
Recommend Dealer
Yes
Employees Worked With
Holly
Jul 25, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Lithia Hyundai of Reno.

July 24, 2025

Received excellent service. Especially from Jake. He was extremely helpful and knowledgeable Thanks forvthevwhile service team More

by G klop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady at parts was very helpful
Jul 25, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Lithia Hyundai of Reno.

July 24, 2025

We were very happy with everybody that we worked with Cesar was an excellent sales person help us get the right amount of money to put down More

by REBECCAR9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Lithia Hyundai of Reno responded

Hi Rebecca, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Lithia Hyundai of Reno.

July 23, 2025

Lance is great. Very good service department . Parts lady was also great. I have a slight problem being trolled by Corurtney for service I don’t need. Or as she desc More

by HARRYM1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Lithia Hyundai of Reno responded

Hello Harry, Thank you for bringing this to my attention. Our goal is to provide our customers with an transparent experience. It is regrettable to hear we did not meet that standard. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Scott Robert - Customer Relations Manager - 775-446-5334 - srobert@lithia.com

July 23, 2025

They were accommodating to my timeline as I was going out of town and needed my car fixed. More

by shonfelk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather and Jake
Jul 23, 2025 -

Lithia Hyundai of Reno responded

Hi, We appreciate the review. We are glad your time with us was a professional experience. We hope to see you again here at Lithia Hyundai of Reno.

July 23, 2025

Levi Williams was great I would 100 percent recommend him to everyone that needs a car The attention to me and my family was great thank you Levi and everyone and Lithia Hyundai for making our visit feel li More

by MIKEDORADO777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Lithia Hyundai of Reno responded

Hi Mike, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Reno.

July 23, 2025

The work done was good, the staff are little difficult to work with. No loaners available More

by Tahoecandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather
Jul 23, 2025 -

Lithia Hyundai of Reno responded

Hello, Thank you for bringing this to my attention. It is regrettable to hear about your experience with us. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Scott Robert - Customer Relations Manager - 775-446-5334 - srobert@lithia.com

July 23, 2025

Heather was very helpful and very accommodating during my service checkup. She took the time out of her day to go out of her way to show me items in my car that I didn’t even know about first time purchaser More

by elika59701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Jul 23, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Reno.

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