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Lithia Hyundai of Reno
Reno, NV
3,978 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,978 reviews
July 28, 2020
I bought this car last week and got a flat which is okay because I have free tire placement but was told I have to wait because my tire is not at a facility on the west coast. My tire pressure light won’t g because I have free tire placement but was told I have to wait because my tire is not at a facility on the west coast. My tire pressure light won’t go off either even with the spar on. Also when I left the facility after buying the car I was given no paperwork. Nothing about warranty’s, or things I’d like to know. More
by TAYLORSHUEY4444
Verified CustomerEmployees Worked With
Hannah Choquette
July 28, 2020
Lance Smith does great service Thank you Lance Smith, you turned a horrible experience into a blessing!! I never thought breaking down in the mountains could turn out so well, than Thank you Lance Smith, you turned a horrible experience into a blessing!! I never thought breaking down in the mountains could turn out so well, thanks to you. You did a great job!! More
by Paco DelRio
Employees Worked With
July 27, 2020
Great service Dept. Great doing business with the Dealership personal .the people at the dealership were friendly and very helpful and answered all my questions and conce Great doing business with the Dealership personal .the people at the dealership were friendly and very helpful and answered all my questions and concerns that I had. More
by ROGERSSPARKS
Employees Worked With
Other Employees :
Garrett Clunie, Matt Ashton, Dustin Snider
July 27, 2020
Fast Service I was in and out under an hour. They were super friendly, clean environment and great service. Super easy to make appointments on line and get check I was in and out under an hour. They were super friendly, clean environment and great service. Super easy to make appointments on line and get checked in. More
by Nvgirl77
Employees Worked With
Matt Franceschini
July 25, 2020
Synthetic oil change My oil change was great, the service was great, I did notice that the paperwork doesn't show the same amount of how my car is as it used to :~( It us My oil change was great, the service was great, I did notice that the paperwork doesn't show the same amount of how my car is as it used to :~( It used to show tire pressure and other interesting facts. ' More
by PHAMCRAWLEY
Employees Worked With
Brett Roderick
July 24, 2020
BEST SERVICE EVER !! She is a very nice and friendly person. I really enjoyed what she treated people. She suggests what my car needs properly. She never forced me to do o She is a very nice and friendly person. I really enjoyed what she treated people. She suggests what my car needs properly. She never forced me to do or buy. I always go there for an oil change. I already recommended this place to some of my friends. They said they got a very nice and kind service from them:) I'm very grateful for having her!! Thank you Tabatha :D More
by Lynn
Employees Worked With
Tabatha Culver
July 24, 2020
great work i am pleased with this dealership, the service department is a plus. i have always been treated very well by the staff in the service dept. i am pleased with this dealership, the service department is a plus. i have always been treated very well by the staff in the service dept. More
by SWEETLISA36
July 23, 2020
Happy overall (I wiped my car down completely after service) staff should be wearing there masks properly I witnessed a number of staff going through building/showroom that masks were either not on service) staff should be wearing there masks properly I witnessed a number of staff going through building/showroom that masks were either not on at all or under there nose (sorry that’s not proper wear) Also saw one employee wipe his nose with bare hands ... and touched a number of surfaces ...yuk More
by LASHGIRL
Employees Worked With
Matt Franceschini, Tabatha Culver
July 23, 2020
During the process of getting my vehicle fixed was seamless and positive I received Timely rides from and to the dealership thank you Hyundai of Reno seamless and positive I received Timely rides from and to the dealership thank you Hyundai of Reno More
by 2014RICKH
July 23, 2020
I love the people at Lithia Hyundai! They always go above and beyond for me. I'm always well taken care of and they always make sure I'm comfortable. and beyond for me. I'm always well taken care of and they always make sure I'm comfortable. More
by GOATLOVER.HS
Employees Worked With
Matt Franceschini, Tabatha Culver, Tom Kirklin
