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Lithia Hyundai of Reno

Reno, NV

4.5
4,463 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,463 reviews

October 01, 2025

It was an enjoyable low stress experience from beginning to end. The team answered questions and explained the process throughout. More

by SNIKT1369
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vassallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Denney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Lithia Hyundai of Reno.

September 30, 2025

Excellent customer service. Great no pressure sales staff. Easy and painless experience. I will recommend to my friends. More

by JDKAP
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert - sales dept.
Sep 30, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Lithia Hyundai of Reno.

September 30, 2025

Easy appointment, quick and friendly service, good communication They even had great coffee and refreshments More

by B_FUSANO
Recommend Dealer
Yes
Employees Worked With
Nicole
Sep 30, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Lithia Hyundai of Reno.

September 29, 2025

Nicole was friendly and knowable when it came to getting me setup for my service appointment and when extra recommended service were added. More

by CGARDNER26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Condron
Sep 29, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Lithia Hyundai of Reno.

September 29, 2025

Everyone was really nice and helpful with the whole process of getting our car setup. More

by Bunree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris Flores-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Reno.

September 28, 2025

Very personable people, it was very comfortable feeling when i was walking around. The atmosphere was easy More

by OCT2154
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Lithia Hyundai of Reno.

September 25, 2025

Got me on time and to good service all well I like him no xxxxxxxxx good person More

by Dunisus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Lithia Hyundai of Reno responded

We love hearing from our customers and are pleased to learn about your satisfaction with your recent visit. Safe travels!

September 24, 2025

great place very friendly people, great costumer service. overall great experience, would recommend to friends and family . More

by KAILILEIGHNAE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Paganini
Sep 25, 2025 -

Lithia Hyundai of Reno responded

Thanks so much! We're glad you had a great experience and truly appreciate your recommendation. Looking forward to seeing you again!

September 24, 2025

They are all very friendly, the place is very clean your service people were very helpful and kept me informed. More

by Hank4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
Sep 24, 2025 -

Lithia Hyundai of Reno responded

Thank you for the fantastic feedback! We’re delighted our team made you feel welcome, kept you informed, and that you found our service center spotless. I’ll be sure to share your kind words with everyone here at Lithia Hyundai of Reno.

September 24, 2025

Lack of transparency and also not all services performed as requested. I usually don’t write bad reviews but I don’t like car dealers not being transparent, guess they carry that bad reputation anyways. More

by t2kai.2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Chienne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Lithia Hyundai of Reno responded

Hi, Providing 5-star care is a priority for us, and based on your feedback, it seems we didn’t meet that standard during your recent visit. Your comments regarding transparency are important, and we’d like to better understand the specifics of your experience. At your earliest convenience, please contact me directly at srobert@lithia.com or 775-446-5334. I’d welcome the opportunity to speak with you, answer any questions, and ensure your concerns are properly addressed. Thank you, Scott Robert Customer Relations Manager 775-446-5334 srobert@lithia.com

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