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Lithia Hyundai of Reno
Reno, NV
3,977 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,977 reviews
July 30, 2020
Always great service! This is a car dealership I can trust. They are the best! I have purchased several vehicles from them and referred many customers to them that are also This is a car dealership I can trust. They are the best! I have purchased several vehicles from them and referred many customers to them that are also very happy. More
by GW
Verified CustomerEmployees Worked With
July 29, 2020
PAINLESS AND A VERY AESOME EXPERIENCE! I HAVE BEEN COMING HERE FOR 16 YEARS. I HAVEN'T ALWAYS BEEN TREATED WITH RESPECT BY THE MANAGEMENT TEAM IN PAST YEARS. THE ONE CONSTANT IS LANCE SMI I HAVE BEEN COMING HERE FOR 16 YEARS. I HAVEN'T ALWAYS BEEN TREATED WITH RESPECT BY THE MANAGEMENT TEAM IN PAST YEARS. THE ONE CONSTANT IS LANCE SMITH. HE IS A GREAT EMPLOYEE. HE HAS REAL CONCERNS ABOUT YOUR VEIHICLE AND YOUR SATISFACTION. IN RECENT YEARS THE EMPLOYEES HAVE CHANGED AND THEY ALL HAVE BEEN VERY HELPFUL AND RESPECTFUL. I DO NOT TRUST MY VEHICLES IN THE HANDS OF ANY OTHER MECHANICS. I REALLY APPRECIATE THE EMPLOYEES AND THE MANAGMENT TEAM. I WANT TO THANK ALL OF THEM FOR THEIR HARD WORK AND KINDNESS. More
by LITTLESQUAW2011
July 29, 2020
Went in for a service, first time with these guys! And it was pretty smooth sailing in the way i felt, to the questions i had, and the suggestions/options they had available for me during my visit! was pretty smooth sailing in the way i felt, to the questions i had, and the suggestions/options they had available for me during my visit! More
by ANAW2RAW
July 29, 2020
We have purchased two vehicles from this dealership, and couldn’t be happier with the experience. When we were looking for our second vehicle, we couldn’t find the one we wanted in our area, so we bought o couldn’t be happier with the experience. When we were looking for our second vehicle, we couldn’t find the one we wanted in our area, so we bought one from last Portland dealership and had it brought down. Everything was great! We have known a few of the guys for many years and knew they would take care of us. Dustin, Joe, Chris, and Matt are honest and courteous, two things rarely found in this business. We will buy from there again, and always refer our friends and Daly their way. More
by mrsgpannther
Employees Worked With
Joe Collazo, Matt Franceschini, Dustin Snider
July 29, 2020
Excellent They are always very helpful and accommodating. The staff is always friendly. I always have a good experience at this location. I would always rec They are always very helpful and accommodating. The staff is always friendly. I always have a good experience at this location. I would always recommend Lithia Hyundai. More
by MIRANDA3571
Employees Worked With
Tom Kirklin
July 28, 2020
I was looking everywhere for a 2005 GMC with low miles and in good shape. Dustin was able to find me the cleanest one I've ever seen!! For a GREAT price! And then went above and beyond to make sure everyt and in good shape. Dustin was able to find me the cleanest one I've ever seen!! For a GREAT price! And then went above and beyond to make sure everything went smooth and easy. Erin made sure that everything was communicated on time and taking care of with the bank. I felt like royalty!! GREAT team and AMAZING service! More
by briandaniels1959
Employees Worked With
Dustin Snider, Erin Snider
July 28, 2020
Great service, made a deal possible that day with being able to work with my budget! Awesome people, would definitely recommend to a first time buyer or anyone looking for an awesome easy upgrade! able to work with my budget! Awesome people, would definitely recommend to a first time buyer or anyone looking for an awesome easy upgrade! More
by 49ersandcolts98
Employees Worked With
Other Employees :
Marcus, Morgan Snider, Bryan Ogg, Dustin Snider, Erin Snider
July 28, 2020
I purchased my vehicle with help from Dustin Snider. He made helped me to get the car I wanted and helped to make the process extremely easy. Dustin was also very friendly and not pushy during the process. made helped me to get the car I wanted and helped to make the process extremely easy. Dustin was also very friendly and not pushy during the process. I recommend him to all of my friends looking for a vehicle. More
by Scresta88
Employees Worked With
Dustin Snider
July 28, 2020
I bought this car last week and got a flat which is okay because I have free tire placement but was told I have to wait because my tire is not at a facility on the west coast. My tire pressure light won’t g because I have free tire placement but was told I have to wait because my tire is not at a facility on the west coast. My tire pressure light won’t go off either even with the spar on. Also when I left the facility after buying the car I was given no paperwork. Nothing about warranty’s, or things I’d like to know. More
by TAYLORSHUEY4444
Employees Worked With
Hannah Choquette
