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Lithia Hyundai of Reno
Reno, NV
3,977 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,977 reviews
August 28, 2020
The customer service is great I was in and out in no time Lance was the best I will return because such a good customer service and I will recommend other people to come to your dealership Lance was the best I will return because such a good customer service and I will recommend other people to come to your dealership More
by CRANMORE_JUDY
Verified CustomerEmployees Worked With
August 28, 2020
Great service. Highly recommend. This is my 3rd vehicle purchased from Lithia Hyundai and I could not be happier. Matt and Lance in the service department have taken care of my vehicles for the last 15 ye purchased from Lithia Hyundai and I could not be happier. Matt and Lance in the service department have taken care of my vehicles for the last 15 years. Very friendly and helpful. More
by JASON.SMITH1
August 28, 2020
I moved to Reno six years ago and was referred to Lithia Hyundai by a friend. I appreciate the personal service I always receive from Lance Smith. Hyundai by a friend. I appreciate the personal service I always receive from Lance Smith. More
by RBHBERRY
Employees Worked With
August 27, 2020
Since I bought my 2,007 Accent I have always brought it for service here. I have always had great service and, was taken care by Lance Smith, my auto advisor. I now have 180,000 miles on it & hope to keep for service here. I have always had great service and, was taken care by Lance Smith, my auto advisor. I now have 180,000 miles on it & hope to keep it at least for 200,00 miles. More
by RICHARD_LEE_KWOK
Employees Worked With
August 27, 2020
Matt Fran... and the whole team are top notch! Every time I get service done there, they exceed my expectations! Quality service, friendly, helpful, fast! time I get service done there, they exceed my expectations! Quality service, friendly, helpful, fast! More
by BARNEY-F
August 27, 2020
A special thanks to Tabitha! Willing to service my vehicle even without an appointment! Thank You for your dedication to your customers! Sincerely, Edward Alexander vehicle even without an appointment! Thank You for your dedication to your customers! Sincerely, Edward Alexander More
by EASPORTS.STAR
Employees Worked With
Tabatha Culver
August 27, 2020
Every time we bring the car in for service it is a quick turn around. If they have to keep my car I am able to get a rental or loaner this is awesome since we live 45 minutes from the dealership. I will k turn around. If they have to keep my car I am able to get a rental or loaner this is awesome since we live 45 minutes from the dealership. I will keep coming back for service but only because we work with Tabatha. More
by CHAVONSSECRET
Employees Worked With
Tabatha Culver
August 27, 2020
Love that Pete he is very professional kind a listens to all your needs. Please see him for your future vehicle needs. He. Is always glad to help. all your needs. Please see him for your future vehicle needs. He. Is always glad to help. More
by montalvo80
Employees Worked With
Pete Montalvo
August 27, 2020
Pete has been super friendly and professional every time he has provided us service. He’s the absolute best! He’s amazing at walking you through the whole process and is great at explaining everything! he has provided us service. He’s the absolute best! He’s amazing at walking you through the whole process and is great at explaining everything! More
by Alejandra
Employees Worked With
Pete Montalvo
August 27, 2020
Lance is always helpful and professional. He has been our service consultant since we purchased our vehicle and we have been more than pleased and enjoy working with him. our service consultant since we purchased our vehicle and we have been more than pleased and enjoy working with him. More
by ELLIEFINONES
Employees Worked With
