Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Hyundai of Reno
Reno, NV
4,341 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,341 reviews
August 03, 2025
Holly was a pleasure to work with—honest, easy to communicate with, and genuinely kind. She was conscientious throughout the process and made what’s typically a stressful car-buying experience smooth communicate with, and genuinely kind. She was conscientious throughout the process and made what’s typically a stressful car-buying experience smooth and surprisingly enjoyable. I highly recommend her to anyone looking for a trustworthy salesperson. More
by DMBQUINCY
Verified Customer
August 02, 2025
Never again, never again. Never again never again never again never again never again never ever Never again never again never again never again never again never ever More
by DB_9010
Employees Worked With
August 02, 2025
I had a great experience at dealership. only issue i had is the employee's that washed my truck never put all the floor mats back in the truck only issue i had is the employee's that washed my truck never put all the floor mats back in the truck More
by WHITLOWWILLIAM880
August 02, 2025
Flat tire while Bluelink diagnostic tells everything normal including tire pressure. Slow leak, puncture hole could have been fixed by local tire shop, but 1700$ later for 4 new tires, a defective new t normal including tire pressure. Slow leak, puncture hole could have been fixed by local tire shop, but 1700$ later for 4 new tires, a defective new tire deflated in a few days. Rinse and repeat. Fortunately no cost for 2nd visit, just 2 additional round trips to dealership. More
by cfjuneau
August 01, 2025
The team was very responsive and helpful in our car buying experience. We were able to talk on the phone ahead of time to plan our visit and then once there everyone made the process smooth and easy - buying experience. We were able to talk on the phone ahead of time to plan our visit and then once there everyone made the process smooth and easy - meeting everything we needed to be able to purchase a car! More
by RMINOR9818
August 01, 2025
I appreciate the service provided by Lithia Hyundai in Reno. They are proactive and make recommendations so I can keep on top of things with my car. Reno. They are proactive and make recommendations so I can keep on top of things with my car. More
by MSDOBLE
Employees Worked With
Ryan Newton
August 01, 2025
Everyone was very friendly from making an appointment, to the person who helped us when we got there to drop off the car and pick it up! the person who helped us when we got there to drop off the car and pick it up! More
by Megan Belcastro
July 29, 2025
Lance is always pleasant, reliable and understandable. These are very important qualities in a service writer. These are very important qualities in a service writer. More
by ELNAN
Employees Worked With
