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Lithia Hyundai of Reno

Reno, NV

4.5
4,463 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,463 reviews

October 02, 2025

This dealership makes it easy to schedule appointments and tries to be as efficient as they can getting the work done and the customer on their way. More

by LVM000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Newton
Oct 02, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Lithia Hyundai of Reno.

October 02, 2025

I was in a very precarious situation, my 2024 Hyundai Tucson Plugin Hybrid would not go out of gear could not even put it in park. I had my car towed to Hyundai Lithia of Reno and they very quickly disco More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Newton
Oct 02, 2025 -

Lithia Hyundai of Reno responded

Hi Michael, Thank you for the review. We are glad your time with us was a quick experience. We hope to see you again down the road.

October 02, 2025

I had to wait over 2 hours for an oil change, my 16,000 service. It was very long More

by BVRJNS55
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Courtney Chienne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lithia Hyundai of Reno responded

Hello, Thank you for bringing this to my attention. It is regrettable to hear about your experience with us. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Olsen - Service Manager - jolsen@lithia.com

October 02, 2025

I work at another dealership in town. I have to say, we would have never been able to provide the quick turnaround time Lithia did! Thank you to all involved and a SPECIAL THANKS TO Lanc More

by Jacque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lithia Hyundai of Reno responded

Hi Jacque, Thank you for the review. We are glad your time with us was a smooth experience. We hope to see you again here at Lithia Hyundai of Reno.

October 02, 2025

I had a lovely experience. I felt they gave me a fair trade amount and Mr Boyce couldn’t have been nicer and easy to work with as he even charged my phone! More

by GEORGIA_MATHERS
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lithia Hyundai of Reno responded

Hi Georgia, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Lithia Hyundai of Reno.

October 01, 2025

I loved my whole experience with Levi he took amazing care of me and made me feel welcome More

by CWORCH13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We will pass along the kind words to our team. We hope to see you again here at Lithia Hyundai of Reno.

October 01, 2025

Heather did a great job in the service department. She took care of me when I needed a basic service. Also one of the other writers helped me with some warranty work with a fuel actuator. He took care More

by aloukas91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather and Ryan
Oct 01, 2025 -

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Reno.

October 01, 2025

Helpful, they made sure I got done what I really needed and didn’t push too hard for additional costs. They were pretty respectful of my budget as well, keeping it in mind when suggesting what services wer More

by LAURENCCREAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Condron
Oct 02, 2025 -

Lithia Hyundai of Reno responded

Hi Lauren, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Reno.

October 01, 2025

Ryan Newton always treats me well and goes out of his way to listen to and address my concerns. More

by KIMMIEMMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Newton
Oct 02, 2025 -

Lithia Hyundai of Reno responded

Hi Kimmie, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Lithia Hyundai of Reno.

October 01, 2025

Thank you Nicole for your professional understanding for my car need and give best, above and beyond service. As my time schedule is crucial you were concerned and gave best for my work schedule. Thank you More

by dutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Oct 06, 2025 -

Lithia Hyundai of Reno responded

Hi, We appreciate the review. We are glad your time with us was a professional experience. We hope to see you again here at Lithia Hyundai of Reno.

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