Lithia Hyundai of Reno

Worst service department that I have dealt with from any dealership. Lies and unprofessionalism to cover for doing anything. To get management involved each time just to get something simple taken care of i dealership. Lies and unprofessionalism to cover for doing anything. To get management involved each time just to get something simple taken care of is insane. Then, cover their incompetence with more lies. As someone who just bought a turd made to look good, I am sick and frustrated from this place. It takes away from the excitement of owning a car that I really wanted. More

I am always treated very well and promptly served when I do need something. Thank you service team. do need something. Thank you service team. More

I had a pretty fast appointment, despite adding on another service. Jake let me know I had some recommended services approaching, but wasn't pushy, which I appreciated. another service. Jake let me know I had some recommended services approaching, but wasn't pushy, which I appreciated. More

Dropped off my car on Tuesday. Have been trying to get on a call with the service executive. No response or call backs. Very dissatisfied Have been trying to get on a call with the service executive. No response or call backs. Very dissatisfied More

I had a great experience with Holly and Steve. I'm extremely picky with my cars and very technical. They were able to answer all my questions and explain some things about the car that would stump I'm extremely picky with my cars and very technical. They were able to answer all my questions and explain some things about the car that would stump most salespeople and also were very knowledgeable about financing through Hyundai and the best process for me to turn in my Kia lease and get a new Hyundai. More

Very friendly. Very helpful. Very knowledgeable He was very helpful in accommodating my financial situation Very helpful. Very knowledgeable He was very helpful in accommodating my financial situation More

the dealership was great. check in process was smooth. checked in at 820am for tire rotation and alignment. didn't check out until almost 12. I wasn't expecting to wait 3+ hou check in process was smooth. checked in at 820am for tire rotation and alignment. didn't check out until almost 12. I wasn't expecting to wait 3+ hours for these basic service to be completed. More

Would haven't given it a 4 except that the problem I came in to have fixed reared it's ugly head again yesterday and evidently your servicemen have no idea what the problem is. The car stalls while in motion in to have fixed reared it's ugly head again yesterday and evidently your servicemen have no idea what the problem is. The car stalls while in motion. It's happened 4 times now in the last two months, twice on the freeway at 70 mph and twice at at a stop or accelerating from a stop. I paid over $800 to have this and a couple other issues taken care of so don't really want to pay more (much). I need someone to research this maybe with other dealers before I bring it in again. Please help because this can be dangerous at high speeds. I sent you a li k e message yesterday to you with no response. I like my Tucson and would look to Hyandai in the future, but if this cannot be dealt with I am soured to ever buy another Hyundai. Thanks for your help. More

All work was done well. The only thing I have to say is have the tech’s clean the steering wheel. Mine was so duty with grease. The only thing I have to say is have the tech’s clean the steering wheel. Mine was so duty with grease. More

They were so good in our first visit, but when we come back a week later because something was wrong with the car, was the worse experience ever, very frustrating. back a week later because something was wrong with the car, was the worse experience ever, very frustrating. More