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Lithia Hyundai of Reno

Reno, NV

4.5
4,645 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,645 reviews

December 16, 2025

Jake great service advisor. Helped with arrival and full details of service. Answered all questions and then walked me out to car to make sure I was satisfied with everything More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
Dec 16, 2025 -

Lithia Hyundai of Reno responded

Mike, we are so glad you had a five-star experience with Jake and our team! Thank you for choosing Lithia Hyundai of Reno and for sharing your feedback. We hope to see you again down the road!

December 16, 2025

Took good care of me even home visit to help fix and how to run my car a lot of buttons More

by Dunisus
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 16, 2025 -

Lithia Hyundai of Reno responded

Thank you for taking the time to share how our team worked with you to ensure you were taken care of and had all of the correct information on your vehicle! We appreciate your trust in us here at Lithia Hyundai of Reno and look forward to working with you again next time.

December 16, 2025

Great sales personnel and department, honest and foresight. Not interested in maximizing return but in the buyer More

by CHAO_COOPER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vassallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ferris, Robert Philpott
Dec 16, 2025 -

Lithia Hyundai of Reno responded

Thank you for your kind words! We're happy to hear you felt well taken care of by our team. We hope to see you again at Lithia Hyundai of Reno!

December 15, 2025

Best ever! ! Holly Jenson was truly a professional sales advisor! We were both so impressed with her knowledge and 'non pushy' sales approach. We were extremely More

by JBBYSTROM
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Jensen
Dec 16, 2025 -

Lithia Hyundai of Reno responded

We’re so happy you both had an impressive experience with Holly! Thank you for choosing Lithia Hyundai of Reno and for sharing your appreciation. Safe travels ahead!

December 15, 2025

Satisfied. Convenient and fast service. This was my second time getting my car serviced. As always, satisfied with the results. Jake was very accommodating to a More

by reyesmaliza
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
Dec 16, 2025 -

Lithia Hyundai of Reno responded

We're happy to hear that Jake and the team made your visit smooth and efficient! Thank you for choosing Lithia Hyundai of Reno and sharing your feedback. Safe travels ahead!

December 14, 2025

Jake goes above and beyond to give the positive experience I have with you. Happy Holidays More

by BREDRED5
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
Dec 16, 2025 -

Lithia Hyundai of Reno responded

Thank you for taking the time to share how Jake has provided you with a great experience here at Lithia Hyundai of Reno! We are glad to know that he went above and beyond. Happy holidays to you as well!

December 14, 2025

Both for regular maintenance and damage repairs, our experience with your service department has been wonderful. Jake was especially helpful, efficient, and kind. More

by JDBALES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 16, 2025 -

Lithia Hyundai of Reno responded

We're happy to hear you can depend on our team, especially Jake, for helpful and efficient service! Thank you for choosing Lithia Hyundai of Reno and for sharing your support. Safe travels!

December 14, 2025

Oh man, this man was immediately so much help. My family was so happy to have had an interaction with him. I didn’t think I was going to leave with a car but I felt like Joe did such a great job b More

by cicope93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vassallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2025 -

Lithia Hyundai of Reno responded

We are so happy to hear Joe went above and beyond to assist you and your family at Lithia Hyundai of Reno. We hope you and your wife enjoy your new Hyundai Santa Fe for many miles to come! Safe travels!

December 14, 2025

Super friendly, great communication and quick work Super helpful with choosing what services I needed More

by Ryanmonroe111
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 16, 2025 -

Lithia Hyundai of Reno responded

Thank you for your fantastic feedback, Ryan! We're glad you felt comfortable and confident in our care. We appreciate your business at Lithia Hyundai of Reno! See you next time.

December 13, 2025

Pleasant team had us in and out quickly for our oil change. We’ve been coming back for 9 years. More

by JNJNEARMAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Chienne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2025 -

Lithia Hyundai of Reno responded

We are more than happy to know that you have been working with us for 9 years! Thank you for your loyalty and for taking the time to share this feedback with us. We look forward to continuing to work with you for many more years to come!

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