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Lithia Hyundai of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.3
3,963 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We ...
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Today: 9:00 AM - 8:00 PM Closed Now
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,963 reviews

September 08, 2024

The dealership was fantastic. Dealers here in Vegas wouldn’t even give me numbers to purchase a vehicle. Lithia had them to me in ten minutes. I agreed to purchase my car an hour More

by Shawn W.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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Sep 09, 2024 -

Lithia Hyundai of Reno responded

Shawn, we're delighted to hear that Matt and the team at Lithia Hyundai of Reno provided such a fantastic experience. Thanks for choosing us and sharing your positive feedback! Enjoy your new car!

September 05, 2024

I didn’t have a great experience with this dealership. Very bad customer service experience More

by COLETTEFINDLEY
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Steve Leveille
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Lithia Hyundai of Reno responded

Colette, Thank you for reaching out and expressing your concerns. It is unfortunate to see that you did not enjoy your experience. I would appreciate an opportunity to gather the details of your visit. At your convenience, please contact me. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

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September 04, 2024

This was a great experience! Everyone was so nice and helpful. Thank you, we love our new vehicle. More

by ALL4NOAH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Lithia Hyundai of Reno responded

Thank you for the positive review. It was a pleasure assisting you. Enjoy your new ride!

September 03, 2024

Great help, very informative, willing to answer all my questions. Tried his very best to get me the deal I was looking for. More

by R.CARRASCO03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Lithia Hyundai of Reno responded

Hello there, we're glad to hear you had a positive experience with our team at Lithia Hyundai of Reno! Thanks for the review and enjoy your new ride!

September 02, 2024

Service department is outstanding. That’s what you pay for. They are what brought me back for my second vehicle. The service team and department as a whole, is amazing. Would love to n More

by J.GIBSONCV04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iris Flores-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Temprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Clunie
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Sep 03, 2024 -

Lithia Hyundai of Reno responded

Hello, we're delighted to hear that our service department at Lithia Hyundai of Reno has earned your loyalty! Thank you for the fantastic feedback and continued support.

August 30, 2024

Everyone was very helpful and genuine and I felt that I was being helped to find a good fit car for me. I am happy with my purchase and service. More

by EMAIL2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Lithia Hyundai of Reno responded

Thank you for sharing your positive experience! We're glad to hear that our team at Lithia Hyundai of Reno helped you find the perfect car. Enjoy your new ride!

August 29, 2024

People were very friendly and helpful. The place was clean. We have coffee, tea, cold drinks. I am happy with their service. More

by LISAYU1688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Lithia Hyundai of Reno responded

Hello, we're delighted to hear you enjoyed the friendly service and amenities at Lithia Hyundai of Reno. Thanks for sharing your positive experience!

August 28, 2024

Great job easy could improve credit company's that's probably out of Lithias control More

by STCLAIR_NANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Lithia Hyundai of Reno responded

Thank you for your feedback. Our team will surely look into your suggestions. Come visit Lithia Hyundai of Reno again soon!

August 27, 2024

Great service and friendly staff. I will continue to bring my vehicle here. I've always taken car to a Hyundai Dealership and will always continue to do so. More

by DUPREE43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Attillio Ravo - Great Customer Service!
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Aug 28, 2024 -

Lithia Hyundai of Reno responded

Thank you for your loyalty and kind words! We're delighted to hear that our team at Lithia Hyundai of Reno continues to provide great service. Looking forward to seeing you again!

August 27, 2024

Holly Jensen is an incredible sales person. She is professional and knowledgeable. I would buy a car from her again. More

by PEGGYJWARING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Lithia Hyundai of Reno responded

Thank you for sharing your positive experience with Holly at Lithia Hyundai of Reno! We're delighted to hear she provided professional and knowledgeable service. Enjoy your new car, and we look forward to assisting you again in the future!

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