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Lithia Hyundai of Reno

Reno, NV

4.5
4,642 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,642 reviews

December 17, 2025

A great experience and the staff was awesome. A special thanks to our salesman Levi. He was determined to get us in the car we wanted at the payment we were looking for. More

by KJORG03
Recommend Dealer
Yes
Employees Worked With
Iris Flores-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2025 -

Lithia Hyundai of Reno responded

We're happy Levi and the team worked hard to get you a great deal! Thank you for choosing Lithia Hyundai of Reno and for sharing your feedback. See you next time!

December 17, 2025

The people I worked with were very professional and knowledgeable and very easy to work with. More

by BR9877
Recommend Dealer
Yes
Employees Worked With
Steve Leveille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vassallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2025 -

Lithia Hyundai of Reno responded

We are more than glad to hear that you had a professional and knowledgeable experience with our team here at Lithia Hyundai of Reno! Thank you for taking the time to share this feedback with us. See you next time!

December 17, 2025

Friendly, efficient, and timely. Ryan explained the process, was friendly and the job was done quickly. Communication was great too More

by Scafidi.Christopher
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 17, 2025 -

Lithia Hyundai of Reno responded

Hi Christopher, we're pleased to hear Ryan made your experience friendly, efficient, and timely. Thanks for choosing Lithia Hyundai of Reno. We hope to work with you again in the future! Safe travels!

December 16, 2025

Everyone was very polite, ready to help you. Worked in a timely manner. Very nice would recommend to other people. Barbara More

by BARB.SPARKMAN
Recommend Dealer
Yes
Employees Worked With
Heather Foster
Dec 16, 2025 -

Lithia Hyundai of Reno responded

Hi Barbara, we're glad our team made your visit at Lithia Hyundai of Reno so positive. We appreciate your recommendation and hope to see you again! Safe travels!

December 16, 2025

Got a text saying they could not find any problem, if the light continues to come on,the one on top of dash and get a message that the system needs an immediate charge , I would say that's a problem. Returne More

by Lcsbone
Recommend Dealer
No
Dec 17, 2025 -

Lithia Hyundai of Reno responded

I apologize that you didn't get any further contact after expressing your concerns and that your issue wasn't resolved. We are grateful for your feedback, and I want to make sure we get this issue resolved. Please feel free to reach out to me directly to look into this further. Thank you. Jeremy Olsen - Service Manager - jolsen@lithia.com

December 16, 2025

The 2 people I spoke with were polite and thorough. Always a pleasure working with Lance and Chase More

by sarahroeh
Recommend Dealer
Yes
Employees Worked With
Lance and Chase
Dec 16, 2025 -

Lithia Hyundai of Reno responded

Thank you, Sarah, for sharing how Lance and Chase provided you with such a polite and thorough experience here at Lithia Hyundai of Reno! We are glad to know that everything went well and hope to work with you again in the future.

December 16, 2025

Nice people the do a good job, sales personal and customer service an mecánic are very profesional More

by VAZQUEZFLORESDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Chienne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2025 -

Lithia Hyundai of Reno responded

We are more than glad to know that our team here at Lithia Hyundai of Reno provides you with professional service and nice interactions during your visits. Thank you for your business and for taking the time to share this feedback with us. See you next time!

December 16, 2025

Jake great service advisor. Helped with arrival and full details of service. Answered all questions and then walked me out to car to make sure I was satisfied with everything More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
Dec 16, 2025 -

Lithia Hyundai of Reno responded

Mike, we are so glad you had a five-star experience with Jake and our team! Thank you for choosing Lithia Hyundai of Reno and for sharing your feedback. We hope to see you again down the road!

December 16, 2025

Took good care of me even home visit to help fix and how to run my car a lot of buttons More

by Dunisus
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 16, 2025 -

Lithia Hyundai of Reno responded

Thank you for taking the time to share how our team worked with you to ensure you were taken care of and had all of the correct information on your vehicle! We appreciate your trust in us here at Lithia Hyundai of Reno and look forward to working with you again next time.

December 16, 2025

Great sales personnel and department, honest and foresight. Not interested in maximizing return but in the buyer More

by CHAO_COOPER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vassallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ferris, Robert Philpott
Dec 16, 2025 -

Lithia Hyundai of Reno responded

Thank you for your kind words! We're happy to hear you felt well taken care of by our team. We hope to see you again at Lithia Hyundai of Reno!

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