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Lithia Hyundai of Reno

Reno, NV

4.3
3,920 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,920 reviews

June 29, 2024

I appreciate the service center very much. Not only are they quicker then Estimation, they also are very kind about helping out with rides And are very kind. More

by Jennangel73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Lithia Hyundai of Reno responded

Hello, we're delighted to hear that our service center at Lithia Hyundai of Reno exceeded your expectations with their efficiency and kindness. Thanks for sharing your positive experience!

June 29, 2024

Keep up the good work , more power stay positive, doing great excellent costumer service, A More

by rey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno. Until next time, safe travels!

June 26, 2024

Dan literally spent three hours with us helping us get our deal all done in one day! Highly recommended specialist! More

by Mohammad Abu Sheikha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Lithia Hyundai of Reno responded

Mohammad, we're delighted to hear that Dan provided such dedicated service at Lithia Hyundai of Reno. Thanks for the recommendation!

June 25, 2024

I use the dealership because of Lance and Dan. They are honest and trustworthy, know excellent customer service. More

by lindatyson1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Dumham
Jun 26, 2024 -

Lithia Hyundai of Reno responded

Thank you for your feedback! We're glad to hear that Lance and Dan's honesty and excellent customer service keep you coming back to Lithia Hyundai of Reno. We appreciate your support!

June 24, 2024

They found a car closest to my dream car as quick as possible. My sales personHolly, was professional, efficient, and went beyond the extra mile. They even gave me a ride home when I needed one. My c More

by TAHOETRICIA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
Jun 25, 2024 -

Lithia Hyundai of Reno responded

We're delighted to hear that Holly and the team at Lithia Hyundai of Reno made your car-buying experience so special! It's wonderful knowing we could help you find a car that brings you joy. Thanks for sharing this amazing feedback!

June 24, 2024

I felt pressured and rushed after I test drove one of the cars. When we got home I found that the car does not fit to our liking and I tried to reach out to the agent that was helping me out but he said that More

by CNESON1108
Recommend Dealer
Yes
Employees Worked With
Garrett
Jun 26, 2024 -

Lithia Hyundai of Reno responded

Hello, Thank you for reaching out and expressing your concerns. It's important to us that you're satisfied with your purchase, so we'd like to address this issue promptly. Please reach out directly at your convenience so we can assist further. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

June 23, 2024

Very friendly and they get you in and out and that’s what I like More

by nataliecallei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We are happy to see that you enjoyed fast and attentive service. Stop by and see our team again soon!

June 22, 2024

Friendly staff, did a good job of explaining everything. Was surprised to receive several calls to see if I had question about the car. More

by GVERG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Lithia Hyundai of Reno responded

Thanks for the feedback! We're glad to hear our team at Lithia Hyundai of Reno provided clear explanations and followed up with you. If you have any more questions, feel free to reach out!

June 21, 2024

Levi Williams was exceptional & I’d recommend him to anyone. I was helped by Ryan and a few other employees during my process and appreciated the positive attitude. I found the staff as a whole very kno More

by Gary
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Lithia Hyundai of Reno responded

Gary, we're delighted to hear that Levi and the rest of our team at Lithia Hyundai of Reno provided such a positive experience. Thanks for recommending us!

June 21, 2024

We had a productive and enjoyable time car shopping at Lithia Hyundai. All very professional with little sale pressure. More

by ATM
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
Jun 24, 2024 -

Lithia Hyundai of Reno responded

We're delighted to hear you had a productive and enjoyable car shopping experience at Lithia Hyundai of Reno. Thanks for highlighting our professional approach!

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