Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Hyundai of Reno
Reno, NV
4,609 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,609 reviews
Verified Customer
December 06, 2025
Excellent Service. Lance is an exceptional and very knowledgeable and helpful. Great customer service all around! Lance is an exceptional and very knowledgeable and helpful. Great customer service all around! More
by CJPARKER49
December 05, 2025
Excellent customer service! Heather was very professional, knowledgeable and polite. She provided an outline of the services that were going to be preformed, the timeline to com Heather was very professional, knowledgeable and polite. She provided an outline of the services that were going to be preformed, the timeline to complete the services and the cost. All around, an excellent experience! More
by RWTODDIS
Employees Worked With
Heather
December 05, 2025
People at the dealership were friendly and attentive from the time I walked in. Lance was very informative and communicated the process of the repair and timeline of repairs. the time I walked in. Lance was very informative and communicated the process of the repair and timeline of repairs. More
by BURLEIAB
December 04, 2025
Outstanding, professional and genuinely kind people we worked with. Awesome dealership that focused on customer service, care and experience. My wife and I will highly recommend to our friends and collea worked with. Awesome dealership that focused on customer service, care and experience. My wife and I will highly recommend to our friends and colleagues this dealership. More
by ELSIDBT
December 02, 2025
Joe was very professional. We felt like he did a good job negotiating our purchase. We highly recommend him We felt like he did a good job negotiating our purchase. We highly recommend him More
by paulahollaway23
Employees Worked With
December 01, 2025
Dealership is clean,it has many vehicles to look at and choose from both new and used. choose from both new and used. More
by Rick
Employees Worked With
November 30, 2025
Holly provided exceptional service, and she secured a remarkable deal for us! Her attention to details is exemplary. Extremally friendly and honest communication. The whole team Holly, Wes and Devin are remarkable deal for us! Her attention to details is exemplary. Extremally friendly and honest communication. The whole team Holly, Wes and Devin are an amazing team and I highly recommend them all. More
by Kim/Victor
November 29, 2025
Friendly staff that treat customers with respect and care. Quality of service is very reliable. care. Quality of service is very reliable. More
by MICHAELLEONHARD
