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Lithia Hyundai of Reno
Reno, NV
3,866 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,866 reviews
May 31, 2024
Daniel Dunham made sure to to take the time to show my wife and I all the functionality of the palisade. Will do business with them again. wife and I all the functionality of the palisade. Will do business with them again. More
by CHIRAGPARIKH
Verified Customer
May 30, 2024
I have had a overall great experience. Lance Smith provide a great service and he is awesome service rep. And he is why I give you 5 stars. But there is a sales rep there named Matt. Very Lance Smith provide a great service and he is awesome service rep. And he is why I give you 5 stars. But there is a sales rep there named Matt. Very rude a very disrespectful employee that shouldn't be working as a front line employee and is a poor representation of the dealership. If I had to deal with him every time I needed to go to the service department I would never buy a another car or recommend one from that dealership. More
by Will Vass
Employees Worked With
Other Employees :
Attilio Ravo, Matt Franceschini
May 29, 2024
Lance is an outstanding service employee. He goes above and beyond to make sure his customers are hapoy. He goes above and beyond to make sure his customers are hapoy. More
by CASHTON1980
Employees Worked With
May 28, 2024
Dealer said I would get a tax credit for buying hybrid car, I told him he was wrong, he said it was new credit for 2024. I was right he was wrong. No credit for hybrid only for ev and plugin hybrid and on car, I told him he was wrong, he said it was new credit for 2024. I was right he was wrong. No credit for hybrid only for ev and plugin hybrid and only on cars manufactured in us not Korea. Sales people need better education. More
by MARYINMAMMOTH
May 26, 2024
It's always a pleasure to work with Lance Smith. He is very top-notch. He is very top-notch. More
by Don Mambourg
Employees Worked With
May 24, 2024
They never answered calls! I had to call for weeks and never got a call back wntill I insisted on getting some answered and my car was there for almost a month after being told I had to call for weeks and never got a call back wntill I insisted on getting some answered and my car was there for almost a month after being told its be a few days. More
by Kk
Employees Worked With
May 23, 2024
Appointment reminders and no pressure offers to have my car appraised for trade in make preparing for appointments easy. car appraised for trade in make preparing for appointments easy. More
by ROXYL_13
Employees Worked With
May 22, 2024
They great people and nice place to buy a car good service and nice personal service and nice personal More
by JORGEDANIEL1
Employees Worked With
May 22, 2024
Everyone is always courteous and I always take my car to this dealership. I especially appreciate doing business with Lance Smith and his professionalism!!! this dealership. I especially appreciate doing business with Lance Smith and his professionalism!!! More
by Larry T
Employees Worked With
