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Lithia Hyundai of Reno
Reno, NV
3,866 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,866 reviews
June 17, 2024
Fantastic service this time around. Car got fixed under warranty and got a loaner while I waited. Thanks guys! Car got fixed under warranty and got a loaner while I waited. Thanks guys! More
by bennie
Verified CustomerEmployees Worked With
Other Employees :
Matt
June 15, 2024
Lance was great. Robert the tech was great! These two guys need raises! They’re amazing. Overall great experience. Robert the tech was great! These two guys need raises! They’re amazing. Overall great experience. More
by ramirezy13
Employees Worked With
June 14, 2024
Service center was great on replacing defective touch screen. Cannot get a response from body shop regarding repairs. Have an estimate but no repairs so far and no return call. screen. Cannot get a response from body shop regarding repairs. Have an estimate but no repairs so far and no return call. More
by GABRIELTORRES6603
Employees Worked With
Unknown
June 13, 2024
Lance Smith is an asset to the company and is great at customer service. Thank you all you do Lance. customer service. Thank you all you do Lance. More
by dpeterson0711
Employees Worked With
June 13, 2024
Holly was great, very welcoming and professional. She really helped me get the car I wanted! She really helped me get the car I wanted! More
by KWON.ANDRES
June 10, 2024
Got screwed. Told Holly no extended warrenty. She comes back fro fonance and says he got you a better rate because of blah blah blah, which i didnt know what th Told Holly no extended warrenty. She comes back fro fonance and says he got you a better rate because of blah blah blah, which i didnt know what that was. Well bottom line, that blah blah blah was an extended warrent that THEY put on there thats costing me 3200.00 more. Never gave me paperwork showing the bottom line that day. They email it yo uou. xxxxxxxx. They dont want people to know that their getting screwed. Im not done with reviews, I will be leaving reviews for as long as I own the car. I am not happy with crooked people. More
by SHELLIESAVOIE
Employees Worked With
June 06, 2024
Lance and the rest of the team are always very helpful and keep my service on track. Great team and keep my service on track. Great team More
by 279JBUNCE
Employees Worked With
Other Employees :
Jeremy Olsen, Matt Franceschini
June 06, 2024
Lance is the reason I go to this dealership. He is quick to respond and is very accommodating. He is quick to respond and is very accommodating. More
by HOLLYH79
June 05, 2024
My experience was easy, fast and very simple. I would recommend this dealership and Holly to all my friends. I would recommend this dealership and Holly to all my friends. More
by HEATHERGORMAN18
Employees Worked With
June 04, 2024
20 year customer always happy with service from service department thank you as always thanks department thank you as always thanks More
by Jo Williams
