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Lithia Hyundai of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.6
5,296 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 5,296 reviews

November 05, 2026

Great service, always available for follow up. Good price, flexible, great products, professional communication with client More

by MJC
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Jensen
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Nov 06, 2026 -

Lithia Hyundai of Reno responded

Thank you for sharing your positive review! We appreciate your feedback and we look forward to seeing you again at Lithia Hyundai of Reno. Have a great day!

November 05, 2026

I had a Google questions about the car I will ask him for help he wouldn't have the answers More

by PUDGYMONTALVO
Recommend Dealer
No
Employees Worked With
Patrick Klekas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Klekas
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Nov 05, 2026 -

Lithia Hyundai of Reno responded

Mr. Montalvo, Thank you for purchasing your Ford from us. We’re sorry you left having to research questions that we should have helped you resolve. Although we specialize in Hyundai, we’re responsible for helping you understand any vehicle we sell. When we don’t have an answer, we should take the time to find accurate information. If you still have questions please let me know and I will do whatever I can to provide answers. Scott Scott Robert Customer Relations Manager Lithia Hyundai of Reno 775-682-3352 SRobert@Lithia.com

November 05, 2026

Every time I have been there, there is a minimum 3-5 day timeframe to diagnose any issue. I have never had to wait days at other dealerships especially with no provided loaner car. More

by JMADDEN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not specific
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Nov 05, 2026 -

Lithia Hyundai of Reno responded

Jason, Thank you for your patience while our team evaluated your vehicle. We understand that being without your car for several days is disruptive, especially without a loaner. Our current diagnostic workload and technician availability mean it can take several days for a vehicle to move through evaluation, and our limited loaner fleet cannot accommodate every guest. We recognize that explaining those constraints doesn’t eliminate the inconvenience. We appreciate you working with Ryan throughout your visit and will continue striving to provide clear timelines and updates so you can plan around the time your vehicle is with us. Regards, Scott Scott Robert Customer Relations Manager Lithia Hyundai of Reno 775-682-3352 SRobert@Lithia.com

November 04, 2026

Always a great expertise. Everybody is helpful and friendly! I can make an appointment easily and they are always willing to help. More

by SOLE13
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
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Nov 04, 2026 -

Lithia Hyundai of Reno responded

It's wonderful to know you can always count on friendly service and easy scheduling with us! We appreciate your continued trust in Lithia Hyundai of Reno and are glad our staff makes every visit a positive one. We look forward to seeing you again!

November 04, 2026

I have worked with this dealer for 2 and a half years. they have always listened and done everything to provide helpful fast and informative service. More

by KITTENCASTEEL10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Moreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2026 -

Lithia Hyundai of Reno responded

Your continued trust over the past two and a half years means a lot to us! We're happy to know you've consistently felt heard and received prompt, helpful service. Thank you for being part of the Lithia Hyundai of Reno family. We look forward to taking care of you for years to come!

November 04, 2026

She was friendly and explained everything that needed to be done to my vehicle. Excellent service, great experience More

by Stanard
Recommend Dealer
Yes
Employees Worked With
Heather in the service dept
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Nov 04, 2026 -

Lithia Hyundai of Reno responded

Thank you for your fantastic five-star review! We’re glad to hear she was friendly, explained everything your vehicle needed, and provided excellent service that made for a great experience at Lithia Hyundai of Reno. We look forward to welcoming you back for your future service needs!

November 03, 2026

39 minutes Everything was great. Got in early and didn't have to wait that long. Beautiful view of the work done More

by asymdm
Recommend Dealer
Yes
Employees Worked With
Jake Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lopes
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Nov 04, 2026 -

Lithia Hyundai of Reno responded

We're glad your visit to Lithia Hyundai of Reno was quick and convenient! It's great to hear our team accommodated you early and completed your service in just 39 minutes. Thank you for the 5-star review, and come see us again for your next service!

November 03, 2026

They got my car to stop shaking when I hit 65 mph. It was easy More

by MRS.MHANSON
Recommend Dealer
Yes
Employees Worked With
Nicole
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Nov 05, 2026 -

Lithia Hyundai of Reno responded

We're glad our team was able to get the issue resolved and get you back on the road with confidence. Thank you for trusting Lithia Hyundai of Reno with your vehicle's care. When it's time for your next service visit, we'll be ready to make the process just as easy.

November 03, 2026

Very friendly and helpful. Took time to explain everything. Would definitely recommend to anyone looking for a vehicle. More

by ALANRIPPER
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Olsen
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Nov 04, 2026 -

Lithia Hyundai of Reno responded

We're glad our team at Lithia Hyundai of Reno provided friendly, helpful service and took the time to explain everything! Thank you for the 5-star review and recommendation. We appreciate your support and hope you'll visit us again for your future automotive needs!

November 03, 2026

I feel like every time I come in, I'm either misled, lied to, or have my time wasted More

by Billy1470
Recommend Dealer
No
Employees Worked With
Lance Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
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Nov 04, 2026 -

Lithia Hyundai of Reno responded

Billy, We’re concerned to hear that repeated visits have left you feeling misled and that your time hasn’t been respected. We’d like to understand what happened, review the information you were given, and address any unresolved concerns. Please contact me at 775-682-3352 or SRobert@Lithia.com so we can discuss your experience directly. Regards, Scott Robert Customer Relations Manager Lithia Hyundai of Reno 775-682-3352 SRobert@Lithia.com

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