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Lithia Hyundai of Reno
Reno, NV
3,920 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,920 reviews
September 20, 2024
I’ve never had a worse experience buying a car. I would not recommend them. I would not recommend them. More
by ashleymb21
Verified CustomerEmployees Worked With
Other Employees :
Wes Wilson, Phillip Turner, Crystal Hughes
September 18, 2024
Great experience, good customer service, very knowledgeable and friendly staff, would recommend to family and friends. knowledgeable and friendly staff, would recommend to family and friends. More
by ABETORRES01
September 18, 2024
Service leadership staff is friendly and down to earth. I thought that it would take a while but they were efficient and fast in getting the oil and rotation service done. Thank You I thought that it would take a while but they were efficient and fast in getting the oil and rotation service done. Thank You More
by TedB-Genesis
Employees Worked With
Didn't get a card from the Service Manager who assisted me.
September 16, 2024
Everyone was very kind and knowledgeable. I didn’t feel pressured to buy anything. David was even available after the purchase of the car to answer questions. I didn’t feel pressured to buy anything. David was even available after the purchase of the car to answer questions. More
by STEPHY800
September 16, 2024
The customer service was wonderful. There were a few glitches but they made up for them. There were a few glitches but they made up for them. More
by TSENINI
Employees Worked With
September 16, 2024
It's almost impossible to book an appointment online and parking is terrible when you arrive for service. parking is terrible when you arrive for service. More
by MELCHAEL15
Employees Worked With
September 14, 2024
My experience with this dealership would have been better if they would have just kept me updated on what was happening with my vehicle. I paid a lot of money for my rental because of not being updated. if they would have just kept me updated on what was happening with my vehicle. I paid a lot of money for my rental because of not being updated. As far as the mechanic, no issues, great job. More
by mjbranco
Employees Worked With
Ryan
September 13, 2024
Everyone was really helpful and patient while I made sure the car was the best fit for me. Levi answered my questions days after my purchase. the car was the best fit for me. Levi answered my questions days after my purchase. More
by KATE_MONDSCHEIN
Employees Worked With
