Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Hyundai of Reno
Reno, NV
3,968 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,968 reviews
October 30, 2024
Lucas helped us find the perfect vehicle to replace our car that was totaled. He got a really good deal and patiently showed us how to use all the features on the car. car that was totaled. He got a really good deal and patiently showed us how to use all the features on the car. More
by DAVIDANDPATJARVIS
Verified Customer
October 29, 2024
Muy amables y buena atencion y fofresen lo que uno nesesita par viagar comfortable con la familia en viages familiares nesesita par viagar comfortable con la familia en viages familiares More
by GAXIOLAMARTIN
October 29, 2024
Everyone was very kind, helpful with no pressure. My salesman was great. He helped me from start to finish and was very transparent. My salesman was great. He helped me from start to finish and was very transparent. More
by KWILBURN89
October 27, 2024
This was the easiest car purchase my wife and I have ever done! Levi was extremely knowledgeable and professional. We made an appointment online to test drive and Levi had the car ready before we got there. done! Levi was extremely knowledgeable and professional. We made an appointment online to test drive and Levi had the car ready before we got there. No pressure to buy just the easiest process ever. Highly recommended! More
by paulblewis454
October 26, 2024
Was a pretty seamless process. Matt and Tony were great. I would deffinatly refer my buds to them . Matt and Tony were great. I would deffinatly refer my buds to them . More
by ck519180
October 26, 2024
Holly was great but then the manager (I think) pulled some shady deals. For instance, after we agreed on one price, without discussing it at all, he just said initial here and suddenly I had agreed to pa some shady deals. For instance, after we agreed on one price, without discussing it at all, he just said initial here and suddenly I had agreed to pay more. Then the finance manager was going to charge me 9.99 % and I have excellent credit. So I paid in full. I will never deal with them again and would never recommend them. The Sales Dept did a good job but I dont know names. More
by JSERPILIO0208
Employees Worked With
Holly
October 25, 2024
No followup when msgs are left from buyers. Called many times, no call backs ever.!!!! Called many times, no call backs ever.!!!! More
by LINDE.BOY
Employees Worked With
October 25, 2024
Lithia Hyundai is a very nice dealership. The staff there is professional yet friendly as well. The staff there is professional yet friendly as well. More
by DMCN0123
October 24, 2024
Always a pleasure to visit this dealership everyone is friendly and helpful. Lance takes care of my vehicle and he is always a pleasure to deal with. Thank you!!! friendly and helpful. Lance takes care of my vehicle and he is always a pleasure to deal with. Thank you!!! More
by Larry T
Employees Worked With
October 23, 2024
Very clean facility. The staff is awesome! Waiting time for oil change about an hour and a half. Overall very efficient. The staff is awesome! Waiting time for oil change about an hour and a half. Overall very efficient. More
by JSHEEDY59
