Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Hyundai of Reno
Reno, NV
3,767 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,767 reviews
August 14, 2021
Holly and everyone involved in my purchase were so incredibly helpful every step of the way. I honestly felt they were on my side and wanted to help anyway they could. incredibly helpful every step of the way. I honestly felt they were on my side and wanted to help anyway they could. More
by WISBISTER82
Verified Customer
August 14, 2021
Answered all my questions and explained most of the new technology. Since I had not purchased a vehicle in over 30 yrs, I needed alot of help. They offered any after sale assistance which I might need. technology. Since I had not purchased a vehicle in over 30 yrs, I needed alot of help. They offered any after sale assistance which I might need. More
by R czarny
Employees Worked With
August 13, 2021
I though that My visit was very much a success and I was I though that My visit was very much a success and I was dealt with in a very professional manner. I would highly recommend My sales agent and I though that My visit was very much a success and I was dealt with in a very professional manner. I would highly recommend My sales agent and the Dealership ! More
by Kngreenaway5
August 13, 2021
We came in to purchase our leased 2018 Santa Fe and we were there for over 3 hours. Once we began signing the paper work the finance person just wanted to push the service warranty and continued to say th were there for over 3 hours. Once we began signing the paper work the finance person just wanted to push the service warranty and continued to say that the vehicle would break down it was such a good idea to get the warranty. After we left the dealer my wife received 5 emails from various financial institutions indicating that she had applied for an auto loan with each of them. Based on this her credit score came down around 25 to 30 points. We were never told that in looking for financing they would "run" or apply for each institution. This will be the last vehicle we will purchase from Lithia. I will continue taking the vehicle for service there since I have always had good luck with all the service folks. More
by BRNONEDIAZ
Employees Worked With
Robby Young
August 13, 2021
The follow up to make sure I was happy with my purchase was very much appreciated. David went the extra mile to make sure my purchase met my expectations. was very much appreciated. David went the extra mile to make sure my purchase met my expectations. More
by shellybass
Employees Worked With
Bryan Ogg, David Diaz
August 11, 2021
I can't not explain enough just thankful I am for this dealership and their service!! Most especially when it comes to Holly Jensen!! dealership and their service!! Most especially when it comes to Holly Jensen!! More
by Mikaya
August 11, 2021
After having a recall issue supposedly resolved the malfunction warning system turned on. No to return to this dealership, Will need to be repaired elsewhere malfunction warning system turned on. No to return to this dealership, Will need to be repaired elsewhere More
by EOMT51
Employees Worked With
Matt Franceschini
August 11, 2021
Lance is my go to service guy and I am so pleased with the detail to attention given regarding my vehicle. He has taken care of the service needs of my Santa Fe vehicles for over 10 years now. Thanks La the detail to attention given regarding my vehicle. He has taken care of the service needs of my Santa Fe vehicles for over 10 years now. Thanks Lance for your courtesy, kindness and respect. Christine Martin More
by CHRISHSM
Employees Worked With
