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Lithia Hyundai of Reno

Reno, NV

4.5
4,451 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,452 reviews

October 28, 2025

Very helpful for my first time being there and giving context when I should have service done More

by kevinwashburnis
Recommend Dealer
Yes
Employees Worked With
Jake
Oct 28, 2025 -

Lithia Hyundai of Reno responded

Thanks so much for the 5-star review! We’re glad your first visit went well and that our team was able to provide helpful guidance on your service needs. We look forward to seeing you again!

October 27, 2025

Everyone was really nice, from beginning to end. I like how you offer a little treat section for those who would like to wait for their vehicle. And of course, the complementary car wash. I would de More

by VPADILLA78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Lithia Hyundai of Reno responded

We're excited you enjoyed our welcoming atmosphere and appreciated the little extras, like our treat section and complimentary car wash! Your recommendation means a lot to all of us at Lithia Hyundai of Reno. We hope to see you again down the road!

October 27, 2025

I had a very enjoyable experience at your dealership when I bought my Sonata. I found your representatives Mike Costello and Devon Roger's very knowledgeable and fun to work with¡ More

by KENW0480
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Costello and Devon Rogers
Oct 28, 2025 -

Lithia Hyundai of Reno responded

Congratulations on your new Hyundai Sonata! It is wonderful to hear that Mike and Devon made your purchase experience so seamless and easy. On behalf of all of us at Lithia Hyundai of Reno, thank you for choosing us and for your five-star review!

October 26, 2025

I took it in to get the oil changed. She greeted me as soon as I got there took my keys brought it in about an hour and 10 minutes later came back with my keys and said it was already. More

by VINHWARD1
Recommend Dealer
Yes
Employees Worked With
don't remember the lady that was at the desk
Oct 28, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience! We are happy to hear everything went smoothly. See you next time at Lithia Hyundai of Reno!

October 25, 2025

It was a great experience. I really enjoyed the customer service. Everyone there has been helpful since we purchased our vehicle. More

by ALICIATOVAR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your feedback! We’re happy to hear that you enjoyed our service here at Lithia Hyundai of Reno! We hope you visit us again if you need anything else in the future. Safe travels!

October 25, 2025

Complimentary new car service - inspection, oil change, tire rotation. But tried to upsell crank case service for 7,500 miles that I don't even see on the maintenance schedule. More

by KMCHENRY
Recommend Dealer
Yes
Employees Worked With
Jake
Oct 28, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your feedback with us. It's great to hear you enjoyed our complimentary services, and we appreciate your input regarding the upsell experience. We'll review your comments with our team. Take care, and thank you for choosing Lithia Hyundai of Reno!

October 24, 2025

I felt Ryan is a reliable confident efficient salesman, stuck with me the whole time! More

by PARTRIDGEBRIAN188
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
Oct 27, 2025 -

Lithia Hyundai of Reno responded

Thank you, Brian, for the fantastic review! We’re thrilled to hear Ryan provided reliable, confident, and efficient service throughout your experience. We’ll be sure to share your kind words with him. We appreciate you choosing Lithia Hyundai of Reno and look forward to serving you again!

October 23, 2025

Always helpful. And accommodating. It is always easy to get an appointment scheduled and the waiting room is nice and the snacks are enjoyable. More

by BABYTGLOR2
Recommend Dealer
Yes
Employees Worked With
5 Heather was super great
Oct 27, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your positive experience with our team! We appreciate your business and hope to work with you again at Lithia Hyundai of Reno.

October 22, 2025

I appreciate not getting blindsided by numbers that I didn't agree to as happened to me at the Hyundai in Albuquerque. More

by mark@505lobos.com
Recommend Dealer
Yes
Employees Worked With
Francisco then Felix
Oct 27, 2025 -

Lithia Hyundai of Reno responded

It’s fantastic to hear you had a transparent and straightforward experience with us here at Lithia Hyundai of Reno. Safe travels, and we hope to see you again down the road!

October 22, 2025

Heather was very helpful and answered my concerns with my car. She is very efficient in what she does Lithia Hyundai is going to my go to for my next vehicle More

by KCHALLSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Chienne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chantel Hughes
Oct 27, 2025 -

Lithia Hyundai of Reno responded

It's awesome to hear Heather provided such helpful service at Lithia Hyundai of Reno. We are grateful for your business and look forward to helping you again in the future! Safe travels!

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