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Lithia Hyundai of Reno
Reno, NV
3,866 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,866 reviews
July 15, 2024
Worst dealership ever. I have purchased 4 vehicles from the place and this last time will be the last. The service is horrible, the “manager” Ryan is disgusting to woman an I have purchased 4 vehicles from the place and this last time will be the last. The service is horrible, the “manager” Ryan is disgusting to woman and rude. The service department doesn’t even greet you when you come in for an appointment. This place is going downhill fast. More
by Unhappy Customer
Verified CustomerEmployees Worked With
July 14, 2024
Quick and knowledgeable and polite, kept me updated on the progress of my car. Easy process when picking up my car! the progress of my car. Easy process when picking up my car! More
by rosmaryw11
July 13, 2024
Lance is amazing! He always takes care of any issue that my vehicle has and goes over an beyond! He always takes care of any issue that my vehicle has and goes over an beyond! More
by Scott414
Employees Worked With
July 11, 2024
Lance did a great job helping get our engine replacement completed in a reasonably timely manner completed in a reasonably timely manner More
by Jm owner
Employees Worked With
July 10, 2024
The services is great. They helped me find the right vehicle and gave me good terms of finance They helped me find the right vehicle and gave me good terms of finance More
by YWANG28
Employees Worked With
July 10, 2024
Hard to schedule check ups, left multiple voice mails and nobody answered. Service was good. Service lead Matt provided great customer service. A follow up after getting the card to check on any issues would nobody answered. Service was good. Service lead Matt provided great customer service. A follow up after getting the card to check on any issues would be nice More
by Naghamqanadilo
Employees Worked With
Matt Franceschini
July 09, 2024
Holly was awesome. Finance manager was awesome as well. They got me what I wanted. Finance manager was awesome as well. They got me what I wanted. More
by JRDEMAN
Employees Worked With
July 09, 2024
Great service even under challenging circumstances with the system outage across dealerships. Love the car, thanks! the system outage across dealerships. Love the car, thanks! More
by STEVEBIO
Employees Worked With
July 09, 2024
Holly is a wonderful person to work with. She made the experience feel personal. Matt was amazing as Holly's back up. She made the experience feel personal. Matt was amazing as Holly's back up. More
by DEBBIP6
July 07, 2024
The whole experience was great from start to finish. Love my new Santa Fe Calligraphy Love my new Santa Fe Calligraphy More
by CASEYERWIN30
