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Lithia Hyundai of Reno

Reno, NV

4.4
3,768 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,768 reviews

October 01, 2021

I have always dealt with Lance and he is amazing. Always a good experience with him. More

by WGEIRRINE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

Everyone there was great and very helpful i had no credit and no car they made sure i got a car . Thank you More

by BOATWRIGHT.BRANDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg
September 30, 2021

Lithia Reno has amazing customer service and I had such a great experience with the salesman Tony Roach. I will send all my friends and family his way. More

by MICHELLEVANDERSTOKKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Temprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

The staff was very friendly and provided great service. Took the time to explain everything. More

by MARTINEZ.RUBEN09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iris Flores-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg, Garrett Clunie, Robby Young, Brett Roderick
September 29, 2021

Waited all day for a promised call from that Lance; never came. I've found a serious lack of respect and competence from that dealership. Took my car elsewhere. More

by james.ritchie24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

The Reno Hyundai service department is absolutely great. Tabatha Culver and Lance Smith, the two service advisers who help me are knowledgeable and professional. I have full confidence in their recommendati More

by Dan H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Tabatha Culver
September 29, 2021

Extremely impressed with our salesperson (Holly), she was down to earth, friendly, yet knowledgeable in every aspect of us buying our 2022 palisade which we LOVE!! After being loyal customers for over 15 yea More

by Amanda Thompson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Clark
September 27, 2021

Holly was very helpful and cared about finding the perfect car for me! She went out of her way and guided me through the whole process. More

by camposcailyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2021

Holly was amazing and the whole process from start to finish was quick and easy! More

by crystalm301
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg
September 25, 2021

I have been going to the dealership for over 12 years. About 10 years ago I purchased a 1999 Jaguar XJ8 and they have been maintaining it ever since. Hai, one of their mechanics is super. He has repaired More

by LS_HYUNDAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Matt Franceschini, Tabatha Culver
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