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Lithia Hyundai of Reno
Reno, NV
3,768 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,768 reviews
Verified Customer
October 05, 2021
Service people very friendly and helpful wait time is what they say it will be what they say it will be More
by ganne44
Employees Worked With
October 04, 2021
Customer service is always kind courteous and very helpful answers any and all ?s.always keeps me updated on my car and makes sure I have everything I need and I am comfortable helpful answers any and all ?s.always keeps me updated on my car and makes sure I have everything I need and I am comfortable More
by SCSANDYS
Employees Worked With
Matt Franceschini, Tabatha Culver
October 04, 2021
We had a good salesman, but the asst. manager who came to seal the deal changed the agreement, he promised if we took the car, he would order a new front bumper, and now he just wants to have it painted Tha seal the deal changed the agreement, he promised if we took the car, he would order a new front bumper, and now he just wants to have it painted That was very shady, and nobody will talk to me about it or will send me a copy of the original contract as agreed, I will not recommend Hyundai to anyone again More
by notary5777
Employees Worked With
Other Employees :
David Lennox, Garrett Clunie, Matt Ashton
October 02, 2021
Efran and Tom were great, I just came in to check out a car I was considering and they made the buying process so easy that I ended up purchasing. I would highly recommend anyone to come down and see these car I was considering and they made the buying process so easy that I ended up purchasing. I would highly recommend anyone to come down and see these two because the experience was top notch. More
by martin.me1992
October 02, 2021
Thanks for taking care of our vehichles at Lithia Hyundai Service Dept. in Reno. Special kudos go out to Lance Smith who really advocated for us with Warranty company. Service Dept. in Reno. Special kudos go out to Lance Smith who really advocated for us with Warranty company. More
by Philly V
Employees Worked With
October 02, 2021
They’re super pushy and don’t listen to you. Horrible service. Just horrible. HORRIBLE. I went In to pick up the truck and they couldn’t find the keys. Word replace to get a vehicle. Everybody there is r service. Just horrible. HORRIBLE. I went In to pick up the truck and they couldn’t find the keys. Word replace to get a vehicle. Everybody there is rude and snobby More
by diegohuerta20
October 01, 2021
Way too many emails & Phone calls and texts after the sales. Got REALLY annoying. The communication for what I need to do to register my Vehicle in California was not clear what so ever. That process sho sales. Got REALLY annoying. The communication for what I need to do to register my Vehicle in California was not clear what so ever. That process should be WAY more clear and transparent. More
by Xxxxx
Employees Worked With
Christopher Osorio, Larry Satica
