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Lithia Hyundai of Reno

Reno, NV

4.4
3,768 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,768 reviews

November 02, 2021

Very helpful with answering my questions and seemed to have a lot of knowledge about the cars More

by Lori.grell
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2021

Financial side of the deal was amazing but the sales men needs some work a little disrespectful if you ask me More

by samuelceccarelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Costello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg, Garrett Clunie, Amy Smith
October 30, 2021

Great experience friendly and knowledgeable staff. Very happy with my palisade calligraphy and Cherae and Larry were amazing! More

by Concerned citzen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherae Cozzi, Larry Satica
October 30, 2021

Very friendly and helpful all were very nice and helpful stepped forward and had my car done in a short time More

by Sharlenegray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Tabatha Culver, Gio Castro
Oct 30, 2021 -

Sharlenegray responded

Thank you

October 28, 2021

Best service Best service around! Best Best service Best service around! Best service writer around! Best mechanics around! Best dealership around@ More

by JOHNTPJ666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Matt Franceschini, Tabatha Culver, Gio Castro, Brett Roderick
October 28, 2021

Walked in to look around and left with a car. Everyone was friendly and knowledgeable. Would recommend to anyone. More

by eduzar16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Osorio, Kirby McMahon
October 28, 2021

The service manger Lance Smith makes all the difference. Great customer service. He always goes the extra mile. More

by gstein8210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

Still waiting for my tire to be replaced. For the most part staff is helpful and courteous. More

by MINER_TERRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

Tabatha does a great job keeping me up to date on the repairs lithia hyundia is doing More

by shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ashton, Matt Franceschini, Tabatha Culver
October 26, 2021

Didn’t do what they said the would as far as filling the fuel and def tanks. Sold me the truck then told me I was getting a loaner car because it hasn’t gone through the shop. A week later when I went to p More

by gaylord_w
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
David Diaz
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