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Lithia Hyundai of Reno
Reno, NV
3,866 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,866 reviews
July 24, 2024
My car was in the shop for a week and a half for an oil change and a diagnostic. My car’s AC was recharged as well. I was never called back by my service consultant or the manager (which I did towards the change and a diagnostic. My car’s AC was recharged as well. I was never called back by my service consultant or the manager (which I did towards the end after I yelled at the service operator. That was after they kept my car for that entire week and after many unreturned phone calls that I made to the service department. I also live an hour away. I will drive the extra additional hour to the next town before I ever comeback to this service department again! No thanks!!!! More
by WRAITH_KISS
Verified Customer
July 22, 2024
Your price for. Hyundai 2024 tuson hybrid limited Is ten thousand more than I paid at carson city hyundai Hyundai 2024 tuson hybrid limited Is ten thousand more than I paid at carson city hyundai More
by LAVIATHAN60
Employees Worked With
July 22, 2024
Professional, polite, and accurate pricing. Will return will return for future service. Enjoyed talking with the service writer. Will return will return for future service. Enjoyed talking with the service writer. More
by C. H. Moyer
Employees Worked With
July 22, 2024
They haven't paid me for the car rental it's been several weeks since I submitted the claim weeks since I submitted the claim More
by trucker.chicke
Employees Worked With
July 20, 2024
My whole transaction was almost 10/10…. A couple communication bits were missing. It took longer than necessary to receive my license plates because I didn’t know I needed to send documents A couple communication bits were missing. It took longer than necessary to receive my license plates because I didn’t know I needed to send documents from the dmv back to you. Perhaps this is common knowledge, but I clearly communicated via email and in person that I needed help navigating things and was unaware of the registration process in Nevada and California and I had asked for clear instructions. This is where your team fell short. Luckily I got a call a couple weeks later asking where my documents where, and so it all worked out in the end. David Diaz did an incredible job. Thank you. I love the car! More
by DOUGLEFF94
Employees Worked With
David Diaz
July 19, 2024
Every single person that worked there was so nice and happy. Good music too!! Loved it thete happy. Good music too!! Loved it thete More
by JLZVRN
Employees Worked With
July 18, 2024
The staff is so nice but communication is so horrible. They will keep your car forever and never update you. They are also not easy to get ahold of to find information about your car They will keep your car forever and never update you. They are also not easy to get ahold of to find information about your car More
by LEIDENRN
Employees Worked With
Ryan newton- 1.
July 18, 2024
Johny was completely upfront with everything and informative on everything I needed and very helpful and the dealership everybody was nice informative on everything I needed and very helpful and the dealership everybody was nice More
by TOOMEAN32
July 17, 2024
It was a pleasure working with Luke he was really helpful and patient with me the entire time we worked on me getting a vehicle a big Thank You to a Luke and patient with me the entire time we worked on me getting a vehicle a big Thank You to a Luke More
by CARLOS2008TRUCKIN
