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Lithia Hyundai of Reno
Reno, NV
3,768 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,768 reviews
November 12, 2021
The staff are extremely helpful, knowledgeable and polite. I was very pleased with their service and recommend them time and again to friends and family. polite. I was very pleased with their service and recommend them time and again to friends and family. More
by JASilva
Verified CustomerEmployees Worked With
Matt Franceschini
November 12, 2021
I always like that I’m greeted with a smile and treated with respect, would always recommend! with respect, would always recommend! More
by nvarchers
November 12, 2021
Great service, great communication and friendly, honest people. What more could one ask? Reno Hyundai is great! people. What more could one ask? Reno Hyundai is great! More
by RTERNAN
November 11, 2021
Lance is always a class act. Didn't take too long, he accepted my coupon even though I forgot it at home, and there were snacks. What else do I need? accepted my coupon even though I forgot it at home, and there were snacks. What else do I need? More
by Christian M.
Employees Worked With
November 11, 2021
Excellent service advisor, Tabatha Culver and service manager, Matt Ashton. They are excellent at their job and are just good people. I have complete confidence in the Hyundai Service Department. The mec manager, Matt Ashton. They are excellent at their job and are just good people. I have complete confidence in the Hyundai Service Department. The mechanics are very thorough and well trained More
by Dan H.
November 10, 2021
Fast, friendly service.Detailed, itemized explanation of Fast, friendly service. Detailed, itemized explanation of services and associated cost in simple language and terms. Fast, friendly service. Detailed, itemized explanation of services and associated cost in simple language and terms. More
by STACEY4110007
November 09, 2021
This Dealership sells the make and model of car I was looking to purchase. I was introduced to a salesperson who listened to my desires and financial limits, and showed me three vehicles that met my des looking to purchase. I was introduced to a salesperson who listened to my desires and financial limits, and showed me three vehicles that met my desires, the first a bit above my financial limits, the second not quite satisfactory for my needs, the third a good match for my needs and finances. I purchased the third vehicle. The whole process was conducted amiably and without pressure. More
by papa
November 09, 2021
Lithia Hyundai of Reno has outstanding staff and service. I have been using them since I bought my car in 2013. I plan to buy my next car at Hyundai and continue using them as I am completely satis service. I have been using them since I bought my car in 2013. I plan to buy my next car at Hyundai and continue using them as I am completely satisfied and happy with the service and staff. More
by MARIE.RICHERS
