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Lithia Hyundai of Reno
Reno, NV
3,769 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,769 reviews
January 02, 2022
Tony was a fantastic guy he helped me fine the right car for me. He never complain about my request and was very easy going! for me. He never complain about my request and was very easy going! More
by coleennelson22
Verified Customer
January 01, 2022
Holly was very courteous and helpful through the whole process. My 2nd. Purchase here,,very good experience as far as car lots go,,I would recommend them to anyone who is looking for a good new or previou process. My 2nd. Purchase here,,very good experience as far as car lots go,,I would recommend them to anyone who is looking for a good new or previously owned vehicle. More
by mechmike12
December 31, 2021
I purchased a used Jeep Rubicon off their used lot, I immediately noticed David Diaz from a previous Dealership that we purchased a new Jeep for my wife, so I felt comfortable from the start. I Rember D immediately noticed David Diaz from a previous Dealership that we purchased a new Jeep for my wife, so I felt comfortable from the start. I Rember David being very polite and easy going, we had a great experience on that purchase, and no different at this dealership. we go inside and I recognized PJ from another dealership from a couple years earlier, and we have purchased several trucks from him in the past. I had no idea he was working at this dealership, great guy. We were just driving by and saw this Jeep, and David was out there. David got a us a great deal on our used Jeep, and I have to say I felt we were treated very well even though it was a used car. We had a couple of minor things that we had on the due bill that needed to be corrected, and they were. Scott Robert was the one who verified the due bill and worked everything out. I can tell you from my experience with this dealership, they take doing the right thing seriously. Matt Franceschini worked with the sales department on that part. Matt was helpful and professional, and good guy. I would very easily recommend this dealership to anyone. Dex Baker. More
by sti96
Employees Worked With
Other Employees :
Matt Franceschini five stars to himw, Matt Franceschini, David Diaz
December 30, 2021
It was great. They were fast and efficient. They replaced an engine in our fleet vehicle very quickly for us. an engine in our fleet vehicle very quickly for us. More
by Eddie.souza
December 29, 2021
The manager Tom is a THIEF!! He must have overheard me talking to the sales agent Dan, that it’s my first time making a big purchase on my own; having just lost my husband. I offered $5,000 over MSRP on a talking to the sales agent Dan, that it’s my first time making a big purchase on my own; having just lost my husband. I offered $5,000 over MSRP on a Santa Cruz. He came back with all confusing figures without mentioning that my offer was not accepted so I assumed it was. When I saw the final number I thought it was a good deal ( I was adding my trade in value of $12,000 instead of deducting it) I got home and realized my mistake. Checked the receipt and found out he gave me $11,000 for my trade in instead of 12,200. I called wanting my money back, minus whatever the fee is for driving it to my house. Did not get anywhere with this but I’m telling all my friends on social media not to ever make the same mistake. He is better off robbing banks than middle income people like me. More
by ccgibson56
December 28, 2021
I just purchased my second car with lithia of Hyundai just customer service I have received. just customer service I have received. More
by LOPEZ_JDLREI
December 26, 2021
I keep asking the same question and no one will give me a straight answer. I've spoken to 3 different people. I WANT TO KNOW EXACTLY WHAT WARRANIES I HAVE. HOW HARD IT THAT!?? straight answer. I've spoken to 3 different people. I WANT TO KNOW EXACTLY WHAT WARRANIES I HAVE. HOW HARD IT THAT!?? More
by Carla Mehlhoff
December 23, 2021
Good services no hustles l like Hyundai car that’s my 2 car very happy car very happy More
by MVAZQUEZ2424
Employees Worked With
Other Employees :
David Lennox, Dawn Vincent, Erin Snider
