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Lithia Hyundai of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.5
4,450 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,450 reviews

November 03, 2025

Holly was amazing, she listened to my needs and found me the perfect car in my budget! She even stayed late to go over all the buttons with me. Ladies - I highly recommend working with Holly for knowledgeab More

by TSTANBURY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your feedback about Holly and our team! Enjoy your new ride! - Lithia Hyundai of Reno

November 02, 2025

Holly was the best person to work with and was very helpful and patient with us and our young boys. 100% would work with her again in the future. More

by JOSHUATROWBRIDGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your feedback about Holly and our team at Lithia Hyundai of Reno! We're grateful for your business and we look forward to serving you and your family again. Safe travels!

November 02, 2025

Jake was very professional and polite, and he explained everything up front so there were no surprises. More

by EMBERSPY
Recommend Dealer
Yes
Employees Worked With
Jake
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Nov 04, 2025 -

Lithia Hyundai of Reno responded

We are so happy to hear that Jake provided a professional and transparent service at Lithia Hyundai of Reno. We will share your kind words with him. Thank you for your business and your review!

November 02, 2025

We didn't have an appointment for a recall issue. They brought us in and completed the work in about an hour. More

by HHUTCHINSON0
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 04, 2025 -

Lithia Hyundai of Reno responded

We’re so pleased you were helped promptly! Thank you for choosing Lithia Hyundai of Reno and for sharing your experience. Safe travels ahead!

November 01, 2025

Great service. Friendly staff. Gave me a complete explaination of the service provided. No issues whatsoever. More

by RSWANSON85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience! We're pleased to know our team clearly explained everything and made you feel at ease. See you again at Lithia Hyundai of Reno! Safe travels!

November 01, 2025

Dealership had a lot of exterior work being done. Cars seemed to be in different lots. More

by DCAPILOT12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaby Temprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2025 -

Lithia Hyundai of Reno responded

Hello, Thank you for sharing your feedback regarding your recent visit. We strive to provide a smooth and welcoming experience, and I’m sorry to hear that the exterior work and vehicle placement caused any inconvenience during your time with us. If you’re willing, I’d appreciate the chance to speak with you and learn more about your experience. Your input will help us improve and better serve our customers moving forward. Please email your preferred contact method and availability to srobert@lithia.com, or call me directly at 775-446-5334, and I will reach out at the first opportunity. Thank you again for bringing this to our attention. I hope to hear from you soon. Scott Robert Customer Relations Manager 775-446-5334 srobert@lithia.com

November 01, 2025

Took care of the recall I had no problem. Waiting area could do with outlets for laptops or phones however;). The coffee machine is greatly appreciated. More

by JWOSBORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Chienne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chantel Hughes
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Nov 03, 2025 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We’re glad your recall service went smoothly, and we appreciate your feedback about the waiting area. We'll keep that in mind. See you next time!

November 01, 2025

All was good Repair was made. Took longer than we expected, but I guess part was not readily available. Got a loaner car because no rentals were available More

by JRSHIVERS
Recommend Dealer
Yes
Employees Worked With
Brian (maybe Brandt)
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Nov 03, 2025 -

Lithia Hyundai of Reno responded

We're pleased that the repair was completed and you got a loaner in the interim, despite the delay. We appreciate your patience and feedback. Thank you from all of us at Lithia Hyundai of Reno!

November 01, 2025

Customer service was excellent and communication outstanding! Service was timely and efficient Jake was very reliable More

by franchise70
Recommend Dealer
Yes
Employees Worked With
Jake
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Nov 03, 2025 -

Lithia Hyundai of Reno responded

Thank you for your feedback! We’re glad to hear Jake and the team delivered excellent customer service from start to finish. See you next time at Lithia Hyundai of Reno!

October 31, 2025

levi was amazing i needed a car as soon as possible and he got the car for me on time. More

by NICHOLAS.S.COLE9
Recommend Dealer
Yes
Employees Worked With
Levi
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Oct 31, 2025 -

NICHOLAS.S.COLE9 responded

Very good service very fast and stress free.

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