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Lithia Hyundai of Reno

Reno, NV

4.3
3,769 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,769 reviews

February 02, 2022

Friendly fast convenient fun nice warm let’s how many more adjectives do you need More

by Robertsalz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg, Cherae Cozzi, David Diaz, Lillian Davis
Feb 02, 2022 -

Lithia Hyundai of Reno responded

Hi Robert, we appreciate you taking the time to let us know how we are doing. We strive to provide our customers with friendly, fast and convenient service. We look forward to seeing you again in the future!

February 01, 2022

Friendly service staff. The service was performed in a timely manner. The waiting area was pleasant. More

by JOHNF86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
Feb 02, 2022 -

Lithia Hyundai of Reno responded

Hi John, we're happy you were able to enjoy our pleasant waiting area and interact with our friendly team members. Come visit us again soon!

January 31, 2022

Friendly service staff who were very helpful. Sales staff came across as a little bit pushy. More

by toby sturgeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Roderick
Jan 31, 2022 -

Lithia Hyundai of Reno responded

Toby, thank you for your feedback. We appreciate you taking the time to share your experience with us.

January 30, 2022

They were very helpful in getting me into the car but after that it took one week after my dealer plates expired for them to actually mail my registration paperwork and then also I needed insurance to ge More

by beaversdean5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Holly Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Diaz, Efren Gonzalez-Aguayo
Feb 08, 2022 -

Lithia Hyundai of Reno responded

Hello, we appreciate you taking the time to leave us some feedback. I want to apologize for the time it took for the registration paperwork to be delivered. We are glad you were able to find insurance that aligns better with your vehicle. If you need further assistance or would like to discuss these matters in more detail, please contact me. Scott Robert 775-682-3352 Customer Relations Manager

January 30, 2022

Friendly, helpful, knowledgeable, sales and staff. Helped me stay within my budget and went above and beyond. Highly recommended. More

by jj.family03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Osorio, David Lennox, Garrett Clunie, Kirby McMahon
Jan 31, 2022 -

Lithia Hyundai of Reno responded

Thank you for the great review! We are so pleased to learn that our team was able to get you what you were looking for and stay in your budget. We hope you're enjoying your new car!

January 29, 2022

I give the service department a perfect 10 I am allways very well taken care of and staff is helpful and nice lance and tabatha in reno are the best More

by SWEETCOWGRL312002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
Jan 31, 2022 -

Lithia Hyundai of Reno responded

Thank you so much for the fantastic review of our service department! We truly appreciate it!

January 28, 2022

My service expert provided me with Quick friendly service in the time my car was there. More

by LINDA8257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ashton
Jan 31, 2022 -

Lithia Hyundai of Reno responded

Thank you Linda! We appreciate your positive feedback!

January 24, 2022

I had an amazing experience at Lithia and Holly Jensen was the best sales rep I have ever dealt with in my car experiences. I will go see her with all my future car buying from here on out. Holly Jensen i More

by cece.krause
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Lithia Hyundai of Reno responded

Hi Cece, we think Heather is a rockstar too! We are glad she was great to work with and you look forward to working with her again for future car buying. Come back and see us again!

January 21, 2022

Cherae is the best!! Thank you so much for helping me get this awesome deal! More

by Sarkis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherae Cozzi
Jan 21, 2022 -

Lithia Hyundai of Reno responded

Thank you for the 5-stars! We are thrilled to hear about your experience with Cherae and hope you will consider us again for future services.

January 21, 2022

Cherae is very good at what she does and I will be getting more care from her in the future. More

by mathues2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherae Cozzi
Jan 21, 2022 -

Lithia Hyundai of Reno responded

Thank you for this great review! Cherae is an asset to our team and we are happy to hear about your experience. We look forward to your next visit!

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