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Lithia Hyundai of Reno
Reno, NV
3,769 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,769 reviews
February 24, 2022
Matt Franceschini is so helpful! He really makes the experience a good one. He’s always pleasant and upbeat. He really makes the experience a good one. He’s always pleasant and upbeat. More
by GRACELITTLE7
Verified Customer
February 23, 2022
Service, was good. Four day supply for parts, but service adviser kept me informed, and got service finish as soon as possible. Lane did a good job and was very help Four day supply for parts, but service adviser kept me informed, and got service finish as soon as possible. Lane did a good job and was very helpful. More
by GEORGE.BUDDY
Employees Worked With
February 23, 2022
This was the most amazing place we could have ever purchased a car!!!! Luke and cherae were so helpful and kind they treated us like we were family we honestly couldn’t have asked for anyone better!! purchased a car!!!! Luke and cherae were so helpful and kind they treated us like we were family we honestly couldn’t have asked for anyone better!! We’re most definitely going back when we need to purchase our next car. We still can’t believe how friendly and kind you guys are. Usually buying a car is stressful and difficult but not with you guys, it was for sure 100% the best car buying experience we could have ever had. I wouldn’t recommend anywhere else. Thank you so much! More
by Chelsealynn9430
Employees Worked With
Luke B., Cherae Cozzi
February 17, 2022
My salesman was great when it came time for some service that was needed it was painfully slow and still hasn’t been completed. They insisted that the car be delivered the day I signed which was not my pref that was needed it was painfully slow and still hasn’t been completed. They insisted that the car be delivered the day I signed which was not my preference. I think had it not been delivered right away the service would have been provided much faster. I worry about using the service department in the future. Service service service I’ll be right back OK I’ll be right name Jack Jack More
by NONE3
February 17, 2022
Lance was very helpful. Fast and efficient with his service. I would highly recommend to meet with him. Fast and efficient with his service. I would highly recommend to meet with him. More
by djrbour15
Employees Worked With
February 15, 2022
My salesman Matt was on task, doing all he could to seal the deal, he walked me through the whole process even to registration and insuring all was complete. the deal, he walked me through the whole process even to registration and insuring all was complete. More
by jhorton65
February 15, 2022
You ripped me off to the tune of $15,000 on my trade in. The sales person was great. The trade in evaluator sucked. The sales person was great. The trade in evaluator sucked. More
by JUDGEROY
Employees Worked With
February 13, 2022
Very quick and reliable service on my vehicle. Everyone is very professional and very friendly. is very professional and very friendly. More
by GinaPrice
Employees Worked With
