Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Hyundai of Reno
Reno, NV
3,769 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,769 reviews
March 09, 2022
My service rep, Tabitha, is amazing. I always feel comfortable leaving my car in her capable hands. The customer service is second to none and I am glad to be a customer of theirs. I always feel comfortable leaving my car in her capable hands. The customer service is second to none and I am glad to be a customer of theirs. More
by Greg T.
Verified CustomerEmployees Worked With
Other Employees :
Matt Franceschini, Tabatha Culver
March 09, 2022
Very helpful. As soon as you walk in your greeted that makes a person feel important. It's ran by a amazing man Dylan. Shout out for him. Also a shout out to Tabat As soon as you walk in your greeted that makes a person feel important. It's ran by a amazing man Dylan. Shout out for him. Also a shout out to Tabatha in service she was very professional and helpful More
by HAROLD17
March 08, 2022
A very friendly and welcoming dealership with outstanding customer service. The people are great and when I need something they take care of it no hassles. customer service. The people are great and when I need something they take care of it no hassles. More
by Joseph
March 06, 2022
This was a relatively easy transaction as car sales go. Only took a couple hours. Only took a couple hours. More
by bweitzel
March 06, 2022
Lithia service center is complete with service and hospitality! They make you feel like family. hospitality! They make you feel like family. More
by dpeterson0711
Employees Worked With
Other Employees :
Bryan Ogg, Christopher Osorio, Matt Ashton, Tabatha Culver, Dustin Snider, Erin Snider
March 06, 2022
Super great. Matt is the best. Very helpful. Always has a smile and very caring. Would recommend your store to all I know. Matt is the best. Very helpful. Always has a smile and very caring. Would recommend your store to all I know. More
by chesleyholmes90
Employees Worked With
Matt Franceschini
March 05, 2022
The staff was so helpful and accommodating! They made my car shopping experience a lot less stressful. I appreciate their expertise and support! They made my car shopping experience a lot less stressful. I appreciate their expertise and support! More
by TAHOEGAL_77
Employees Worked With
Matt Franceschini
March 04, 2022
Everyone is super helpful especially Lance who's been my service writer for many years. But it doesn't stop there Matt Ashton is a great leader in customer relations and has also helped me many times. It's service writer for many years. But it doesn't stop there Matt Ashton is a great leader in customer relations and has also helped me many times. It's a free group. More
by WEINTRAUB.BRUCE
March 04, 2022
The service gentleman,Ryan, did an excellent job, the process certainly was 2 days more then I expected, and totally disagreed with the appraisal of my card, process certainly was 2 days more then I expected, and totally disagreed with the appraisal of my card, More
by skylo
Employees Worked With
Ryan-service 5 stars
March 03, 2022
The service department is absolutely great. I’ve been going to them for 7 years now and only have positive things to say. By far the best service department in Reno and I’ve lived here 26 years I’ve been going to them for 7 years now and only have positive things to say. By far the best service department in Reno and I’ve lived here 26 years. Tabatha Culver my service advisor is knowledgeable and professional and Cuong the mechanic who works on my two Hyundai’s is conscientious and an excellent mechanic. More
by Dan H.
