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Lithia Hyundai of Reno

Reno, NV

4.3
3,769 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,769 reviews

April 02, 2022

Great service from Luke who was very. helpful and did great job of answering all of our questions especially regarding all the technical aspects of our purchase. Greatly appreciate him & More

by RAVENJN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox, Kirby McMahon
Apr 04, 2022 -

Lithia Hyundai of Reno responded

Hello, it's awesome to see Luke provided you with great service during your recent experience. See you next time!

April 02, 2022

Enjoy my Services the time understanding of what I was looking for I Had a Hyundai Sonata for 12 years that I wrecked was very sad but now I have a Kona 22 love it and because of your service and understa More

by ALASKA56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Clunie
Apr 04, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for your feedback and we look forward to seeing you again!

April 02, 2022

I always enjoy working with Lance. The service is excellent and everyone is always very helpful . More

by Larry T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Lithia Hyundai of Reno responded

Hi Larry, we appreciate your feedback about always enjoying your experience with Lance and the excellent service everyone always provides. We look forward to seeing you again!

April 01, 2022

Vehicle was sold to me under false pretenses. When I confronted them about it, they said they would see what they could do. Its been a month with no resolution. More

by Elleparamedic
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Ogg, Efren Gonzalez-Aguayo, Larry Satica
Apr 09, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for your feedback. I apologize no one has reached out to you after the purchase of your vehicle. I would appreciate the opportunity to address this. Please contact me at your convenience. Thank you. Scott Robert 775-682-3352 Customer Relations Manager

April 01, 2022

Quick and professional, went in for an oil change and they caught slow leak on on my right rear tire. Saved me an extra trip to get that dealt with. More

by james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't see him there
Apr 04, 2022 -

Lithia Hyundai of Reno responded

Hi James, we're pleased to see our team provided you with quick and professional service. See you next time!

April 01, 2022

I just bought a new car and have in the service dept for a good part of the month. The only reason that haven’t made it a issue is because of Luke my sales agent. He done everything and any to make a easy p More

by Ahovey25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Lithia Hyundai of Reno responded

Hello, we appreciate your positive feedback about your experience and look forward to seeing you again!

March 31, 2022

A very nice dealership. The staff were very professional & friendly. They explained all the costs that were involved with my appointment. More

by drlouie49
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Lithia Hyundai of Reno responded

Hello, we appreciate your positive feedback and look forward to seeing you again soon!

March 31, 2022

Everything went good expect getting email on documents we had to request them salesman was great More

by dlturpen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Young
Apr 05, 2022 -

Lithia Hyundai of Reno responded

Hello, we’re pleased to see everything went great during your recent experience except for receiving necessary documents. Please contact me at your convenience so we can discuss this matter in more detail. Thank you. Scott Robert 775-682-3352 Customer Relations Manager

March 30, 2022

It was a friendly, professional environment all of our needs was met, and the price was what they said it would be More

by kevinwalen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mishawn Roach
Apr 04, 2022 -

Lithia Hyundai of Reno responded

Kevin, thanks for taking the time to share your experience with us. We're so pleased that the team was friendly and transparent.

March 30, 2022

Very nice that the warranty coverage was as solid as it was, amazing... I was satisfied... More

by ROYJE777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
Apr 04, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for your feedback. Come see us again in the future!

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