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Lithia Hyundai of Reno

Reno, NV

4.3
3,769 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,769 reviews

April 07, 2022

Our service writer was very helpful from the onset, unfortunately the parts took longer then expected but he kept me in the loop as information was available 👍 More

by stalks-crepe.0h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 08, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for taking the time to share your feedback. We truly apologize for the wait time you have experience but we appreciate your patience and your business. We look forward to seeing you again!

April 07, 2022

No auto support on recall was without car for 5 days . loyal customer of 14 years. More

by JPPARRA
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for taking the time to leave a review. We appreciate your continued loyalty. I apologize for any inconvenience your vehicle’s recall service has given you and I would appreciate the opportunity to reconcile the matter. Please contact me when you can. Thank you. Lillian Davis 775-682-5509 Customer Relations Manager

April 07, 2022

Staff was very helpful, I had an issue with my vehicle while visiting Reno and I was greatly taken care of here More

by Dogcat123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Lithia Hyundai of Reno responded

Hello, it's wonderful to see how helpful our team was during your visit. Come see us again in the future!

April 06, 2022

Holly was very helpful as well as the Management and financing dept. Awesome team. Thank you More

by alicelomano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Lithia Hyundai of Reno responded

Hi Alice, thank you for reviewing the awesome experience you had with Holly and the rest of our team. Come see us again soon!

April 06, 2022

The service department was very knowledgeable and friendly. Completing the required repair in the time promised and performed nicely. More

by SHIRLEYKGALLAGHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
Apr 08, 2022 -

Lithia Hyundai of Reno responded

Hi Shirley, we appreciate your positive feedback about the friendly service you received and we look forward to seeing you again!

April 06, 2022

Dealing with Mr. Dan Dunham is always a pleasure and the vehicle is an excellent purchase we are happy with. More

by Scors
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
Apr 08, 2022 -

Lithia Hyundai of Reno responded

Hello, it's wonderful to see Dan provided you with excellent service! See you next time!

April 05, 2022

Prompt service and ease of scheduling. Will use again. Solved issue that outdide mechanic couldn’t More

by HOMESOULA889
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Apr 08, 2022 -

Lithia Hyundai of Reno responded

Hello, we're pleased you received prompt service. See you next time!

April 04, 2022

Service was quick and easy. Pull up handed over the keys and with the appointment I was in and out with a blink of an eye. Thank you Hyundai! More

by RSOCCER18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
Apr 08, 2022 -

Lithia Hyundai of Reno responded

Hello, it's great to see the service you received was quick and easy! See you next time!

April 03, 2022

I’ve always had good service. Everyone there is great especially Matt. Thank you for always serving me. More

by Burnschevygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan , Matt Ashton, Matt Franceschini, Tabatha Culver
Apr 08, 2022 -

Lithia Hyundai of Reno responded

Hello, we're pleased to see Matt and the rest of our team always provide you with good service when you visit. We look forward to seeing you again!

April 02, 2022

Efren has been a wonderful salesman second time I’ve gone to him and has always been transparent, friendly and accommodating. Will go back again. More

by rudyt03605
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efren Gonzalez-Aguayo
Apr 04, 2022 -

Lithia Hyundai of Reno responded

Hello, it's great Efren is always been transparent, friendly and accommodating when you see him. Come back again soon!

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