Back

Lithia Hyundai of Reno

Reno, NV

4.3
3,769 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Contact Dealership

2620 Kietzke Lane

Reno, NV

89502

Directions

By Type

Showing 3,769 reviews

April 25, 2022

Good service, friendly folks, and I didn't have to wait very long. I will come back. More

by BPADEN50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Apr 27, 2022 -

Lithia Hyundai of Reno responded

Hello, we appreciate your positive feedback and look forward to seeing you again!

April 24, 2022

Easy location to get in and out. Fast and friendly service for auto care appointments. More

by GLIVES88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Lithia Hyundai of Reno responded

Hello, we're pleased to see you received fast and friendly service from our team. We'll see you next time!

April 22, 2022

Friendly and helpful. Great service both customer and for the car! Look forward to future services here! More

by DMVAZQUEZ7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Lithia Hyundai of Reno responded

Hello, it's wonderful to see you received great service from our friendly team. We'll see you again in the future!

April 22, 2022

The two tubes we were there for our Hyundai maintenance was fine. My complaint is that both times I had to call then once my partner got gone because they neglected to give us the check list with all the More

by vibehigher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Matt Franceschini
Apr 29, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for sharing your experience. I regret to learn about your experience trying to contact someone for a follow up instruction. This does not reflect the excellent communication we strive to deliver to our customers. I would like the opportunity to earn back your confidence. Please contact me at your convenience, thank you. Andrea McGiffin 775-682-3368 Customer Relations Manager

April 22, 2022

lithia is a pain. went in with a list of what i wanted done and they called me many times over the course of a few weeks to try and trade my car in after telling them More

by Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tabatha Culver
Apr 29, 2022 -

Lithia Hyundai of Reno responded

Hi Taylor, thank you for bringing this to our attention. I apologize for the over communication you received about the interest in your vehicle. I understand your frustration and would like the opportunity to reconcile the matter. At your convenience, please contact me, thank you. Scott Robert 775-682-3352 Customer Relations Manager

April 20, 2022

Quick and easy proces. Staff was friendly helpful. All our questions and concerns were answered. More

by roberttranquillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Lithia Hyundai of Reno responded

Hi Robert, we are pleased you had a quick and easy experience. See you next time!

April 19, 2022

Always have a positive experience when getting my car serviced by Lance. Always keeps me up to date with my vehicle. More

by djrbour15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for the positive feedback. See you next time!

April 17, 2022

Great dealership would recommend them to anyone who is looking for a good nice car More

by Tamianotoki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Lithia Hyundai of Reno responded

Hello, we truly appreciate your recommendation and look forward to working with you again! Take care!

Apr 19, 2022 -

Tamianotoki responded

👍🏽👍🏽👍🏽

April 16, 2022

Wonderful people in the service dept. they can’t do enough for their customers. Efficient & super friendly More

by JARNDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ashton, Matt Franceschini
Apr 19, 2022 -

Lithia Hyundai of Reno responded

Hello, we appreciate this wonderful feedback and look forward to seeing you again!

April 14, 2022

Fast and easy oil change will come back again Clean waiting room very nice employees More

by LORRIE.PETTY-AGUILAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 19, 2022 -

Lithia Hyundai of Reno responded

Hi Lorrie, we're pleased to see our team was able to get you in and out quickly during your recent oil change. We look forward to you coming back again in the future!

...
147
...