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Lithia Hyundai of Reno
Reno, NV
3,769 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,769 reviews
May 06, 2022
Best service and staff in Reno. Go out if the way to take care of the customer Go out if the way to take care of the customer More
by BRIANHOWERY
Verified Customer
May 05, 2022
Only dept. that needs improvement is SERVICE DEPT! Needs great improvement! Perhaps a course on customer service would be beneficial to the employees there. that needs improvement is SERVICE DEPT! Needs great improvement! Perhaps a course on customer service would be beneficial to the employees there. More
by Smilewithyouriz@yahoo.com
Employees Worked With
Mishawn Roach, Jayce Robinson
May 01, 2022
Truck has been wrecked , not according to car fax Exhaust was completely rust out Tire monitoring system was completely cut out of all four tires cost over $190 Exhaust was completely rust out Tire monitoring system was completely cut out of all four tires cost over $190 More
by kzm
April 30, 2022
Their customer service is outstanding! !! I was given their full attention every time I was there and everyone was so helpful. I worked with Lance, he was terrific!!! !! I was given their full attention every time I was there and everyone was so helpful. I worked with Lance, he was terrific!!! More
by BILREN
Employees Worked With
April 28, 2022
Very courteous and reliable! I trust them in giving me the information I need to keep my car in good running order. In Reno, Matt Franceschini is always helpful and Mishawaka Roa I trust them in giving me the information I need to keep my car in good running order. In Reno, Matt Franceschini is always helpful and Mishawaka Roach helped me find a great car! Thank you Hyundai!! More
by evelynparsons
Employees Worked With
Mishawn Roach
April 27, 2022
Fast and efficient, very friendly and helpful staff, I was in and out with in an hour, thought I would haven't taken longer to replace a part on my car from a recall notice. was in and out with in an hour, thought I would haven't taken longer to replace a part on my car from a recall notice. More
by Becca.renaud
Employees Worked With
Brett Roderick
