Lithia Hyundai of Reno

They handled everything professionally and I’m very happy with my purchase. I would recommend them if you are looking to purchase a vehicle. with my purchase. I would recommend them if you are looking to purchase a vehicle. More

Everyone was very easy to work with and made the experience very seamless for me experience very seamless for me More

The worst place you could ever buy a car. I’m honestly flabbergasted with how badly I got xxxxed over. Because of them my credit is going to be screwed up after I spent 5 years paying on my c I’m honestly flabbergasted with how badly I got xxxxed over. Because of them my credit is going to be screwed up after I spent 5 years paying on my car and never having any issues. They sold me a used car with over 5000 miles and tons of issues and they called the car “Brand New”. The worst decision I have made was trusting these terrible people. More

Love this dealership but service department needs work on communication skills. Bought a great truck from a great salesman and manager but things went south with service. Don't worry though I'll be back agai communication skills. Bought a great truck from a great salesman and manager but things went south with service. Don't worry though I'll be back again just probably not for service. Good job sales department. More

My first experience was so positive; I had worked with Tabitha for routine service and the experience was wonderful. I'm new in Reno and I felt I had found my new home for car service. Unfortunately, an e Tabitha for routine service and the experience was wonderful. I'm new in Reno and I felt I had found my new home for car service. Unfortunately, an experience over a weekend recently was not so good. About a week after my routine service, I returned to make an appointment due to a check engine light. The writer during that visit (I don't recall his name) explained the car would need to be left overnight, and a rental wouldn't be available until the work was verified to be covered by insurance. I depend ony car (it's a new Hyundai Sonata, 2021). A competitor had an appointment available on the same day as what would have occurred with your dealership. The competitor, however, hooked the car up to some diagnostic equipment, reviewed codes, and provided some tangible info to me after a very reasonable wait time. I waited in their waiting room. The competitor is now my preferred dealer for service, as well as a purchase of another car when my Hyundai lease expires. I suspect your huge firm is simply too comfortable with it's position in the market. More

Ryan Ferris helped me get my new car and I love it so much! He was helpful and listened to my needs. I will refer people to this dealership because of the amazing perks that come with buying a car from much! He was helpful and listened to my needs. I will refer people to this dealership because of the amazing perks that come with buying a car from them. Such as the free services with any purchase of a new car. More

Everyone is very friendly and helpful. Lance was especially helpful in dealing with my warranty service provider and he stayed on top of things to ensure customer satisfaction for a favora Lance was especially helpful in dealing with my warranty service provider and he stayed on top of things to ensure customer satisfaction for a favorable outcome. More

As usual I was treated extremely well, my car was taken in at the exact appointment time and the work was done very quickly and I was on my way. Always great to do business at Lithia. in at the exact appointment time and the work was done very quickly and I was on my way. Always great to do business at Lithia. More

Got a runaround regarding warranty service for my truck. Was told to tack it to the dodge dealer. Not a problem until I ask for a loaner then couldn't get Matt to return my call. Guess I have to pay for a Was told to tack it to the dodge dealer. Not a problem until I ask for a loaner then couldn't get Matt to return my call. Guess I have to pay for a rental when they advertise different. Probably won't be back even though the sale department was great. More

Lance provided excellent service as always! ! He always looks after me and my safety by making sure that my vehicle is always updated. ! He always looks after me and my safety by making sure that my vehicle is always updated. More