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Lithia Hyundai of Reno
Reno, NV
3,769 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,769 reviews
Verified Customer
May 21, 2022
Sales manager Tom Cheers called us ‘xxxxxxxx’ and tried to start a physical altercation when we called him out on his lies and breach of contract. Refused to deliver the car in full or allow us to check fo to start a physical altercation when we called him out on his lies and breach of contract. Refused to deliver the car in full or allow us to check for damage before accepting delivery. Lucas is cool. Fire Tom and promote Lucas. More
by Ebwhy6
May 20, 2022
They have always been helpful in setting up the maintenance appointments and providing excellent customer service. I t is great that there is consistency! maintenance appointments and providing excellent customer service. I t is great that there is consistency! More
by M.SHERREAN
Employees Worked With
Matt Franceschini
May 18, 2022
Very efficient, friendly service staff. Prices are more competitive & sales staff is very responsive. Overall a great experience ! Prices are more competitive & sales staff is very responsive. Overall a great experience ! More
by glamourgirlpdx
Employees Worked With
Matt Ashton, Robby Young, Brett Roderick
May 17, 2022
Everyone was pleasant and helpful. I believe my car got the service they told me it got. I like my car and I don’t want to trade it in I believe my car got the service they told me it got. I like my car and I don’t want to trade it in More
by JANETWITT
