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Lithia Hyundai of Reno

Reno, NV

4.3
3,770 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,770 reviews

June 21, 2022

Always fast and easy to get in and out. Very friendly. Honest and trustworthy. I am actually considering buying another Hyundai right now! More

by KLMICKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 22, 2022 -

Lithia Hyundai of Reno responded

We are pleased to offer you friendly, honest and trustworthy experiences here at Lithia Hyundai of Reno. We look forward to seeing you again and assisting you with any automotive needs.

June 19, 2022

Had an oil change as requested on my contract with lithia Hyundai Reno in and out in 25 minutes didn't have to wait long for my truck to get back to what I was doing 🙃 More

by DOUGCASE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Matt Franceschini, Tabatha Culver
Jun 20, 2022 -

Lithia Hyundai of Reno responded

Hello! I am pleased to read that our Service Team was able to provide you with a fast 5-star experience during your vehicles oil change. We appreciate your business and look forward to servicing your vehicle again here at Lithia Hyundai of Reno.

June 18, 2022

Lance Smith is a very good salesman he has always helped me in trying to make my vehicle safe and tells me to bring it in when I have a engine light to find out what’s going on I appreciate appreciate him v More

by CRANMORE_JUDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2022 -

Lithia Hyundai of Reno responded

We are thrilled that our Service Team always take such great care of you and your vehicle. We appreciate having you as such an amazing customer here at Lithia Hyundai of Reno. We hope you never hesitate to reach out to us with any questions or concerns.

June 18, 2022

Did not tell us that the warranty was based on the bank. Was blindsided after waiting two hours to pick up the car. David was very rude when we brought it up to him. Once the car is paid off we are taking o More

by JohnD28601
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Lennox, PJ Pourjami
Jun 27, 2022 -

Lithia Hyundai of Reno responded

Hi John, we regret to hear about the confusion regarding your warranty. We’d like to review the details with you at your convenience. Please reach out to me when you have a moment. Andrea McGiffin 775-682-3368 Customer Relations Manager

June 18, 2022

I love the personable service. Very friendly people. Very reasonably priced and I know everything that needs to be done gets taken care of. More

by CRSCTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Lithia Hyundai of Reno responded

Lithia Hyundai of Reno strives to provide friendly and personable services to our customers. We are thankful for this amazing 5-star review and we hope to have the pleasure of being of service to you again in the future.

June 17, 2022

The dealership was very clean and everyone was professional especially our sales man Chris Clark. My family has bought 4 cars though him and will not go anywhere else because of him. He is a great More

by SCROTTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver, Dustin Snider
Jun 18, 2022 -

Lithia Hyundai of Reno responded

Our Sales Team here at Lithia Hyundai of Reno is honored to provide professional services to you and your family! We are pleased that we can offer you joyful experiences and we are happy to have such an amazing customer. We would be delighted to see you and your family again, for any future automotive needs.

Jun 19, 2022 -

SCROTTO responded

We will continue to do our business there and recommend if anyone is looking for a car to go see Chris at Lithia Hyundai Reno you won't be disappointed and tell him I sent you.

June 17, 2022

Great service! Excellent work! Life long friends. Lance, tabither lol, an Matt A. Great work! More

by Parkerjw28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Olsen, Matt Ashton, Matt Franceschini, Tabatha Culver
Jun 18, 2022 -

Lithia Hyundai of Reno responded

Lithia Hyundai of Reno is thrilled to see that you experienced excellent work from our Service Team! We appreciate having you as a valued customer and look forward to seeing you again.

June 17, 2022

Quick service, 🤗 washed the car🤗, didn’t like pressured very expensive upselling😞 , cheap snacks, no popcorn😌. More

by RULLI.COCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Non impressive
Jun 23, 2022 -

Lithia Hyundai of Reno responded

Hi Rulli, we appreciate your feedback and look forward to seeing you again in the future!

June 16, 2022

Friendly service. Decent waiting area and WIFI with good coffee. Prices for service seem about the same as every other dealership. More

by VanDeezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Lithia Hyundai of Reno responded

Thank you for your great review. Our Service Team looks forward to helping with any future needs. Come back and visit us again soon at Lithia Hyundai of Reno.

June 14, 2022

The people that I came into contact with were absolutely great from the moment I stepped on the lot. It was overall a good experience. More

by JEEPER530
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Lithia Hyundai of Reno responded

Hello, we're pleased to see you had an overall a good experience. See you next time!

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